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Sonesta Maho Beach Resort Casino & Spa

St. Maarten/St. Martin

Our Rating

4 Nights with Air from $789 All-Inclusive
Info Customer Reviews Questions & Answers

Live it up at Sonesta Maho Beach Resort, Casino & Spa, where you'll have the beach, on-site restaurants, shopping and a ... More

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Customer Rating 83 Reviews
Value
 
3.8
Service
 
3.5
Beaches & Pools
 
3.9
Dining Options
 
3.2
Room Comfort
 
3.5
3.6 out of 5
"Good value for the money. Was very happy with the food and the layout of the resort." – hjd3
77 out of 99 (78%) customers would recommend this product to a friend. Read All Reviews
Customer Rating 83 Reviews
Value
 
3.8
Service
 
3.5
Beaches & Pools
 
3.9
Dining Options
 
3.2
Room Comfort
 
3.5
3.6 out of 5
"Good value for the money. Was very happy with the food and the layout of the resort." – hjd3
77 out of 99 (78%) customers would recommend this product to a friend. Read All Reviews
pool side
All Customer Reviews
1-4 of 83 reviews. Sort by
April 17, 2011
Sonesta Maho Beach

We just returned (two couples) from 11 days at the Sonesta Maho Beach Resort. We first stayed here about 7 years ago under the all-inclusive plan. This time we chose to only have a room at the Sonesta Maho because there is so much to do on St. Maarten. If you are looking for a quiet, out-of-the-way hotel this is NOT the hotel for you. The Sonesta Maho is best for its' LOCATION. It is only three minutes from the airport and for those of us who like to party at night and NOT drive, it is in the middle of the busiest place on the island. There are restaurants of every type, price, and atmosphere within a five minute walk. It is across the street from the best casino on the island. There are different types of clubs - rooftop, dance, and strip - right nearby. So the best part of the Sonesta Maho Beach Resort is its' location to the nightlife on the island.


59 of 60 found this helpful
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Overall Rating: 5
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Wisconsin
Age: 45-54
Travel: 7+ trips/year

June 2, 2012
Way over priced resort.

There are so many things that went wrong with this vacatio, I hardly know where to start. I will try to list them in the order they happened.. 1st day we arrived about 4:00 and the clerk says they didnt have a room for us, I asked how that could be, we reserved and paid for three months in advance. He just said they were over booked. I was with my wife and my sister so we had reserved a room with two beds, so when he finally found a room he gave us one with only one bed. We imedieately complained and the Guest experience specialist said he would upgrade us to a so called junior suite, so we moved our stuff to that suite and it had about a half ocean view which is what we tried to reserve, then we noticed AC was not working so we called front desk and they sent a guy out to tell us the vents were misdirected, me being an HVAC company owner, knew he was full of it and knew nothing about AC. so we suffered through the first night with no ac, and second night was even worse but knew they were over booked, on second night they sent another guy out and he said it was a chill water system and he would readjust some valves and be back, he never showed up. on third day we noticed lots of people checking out so we asked to be moved. Moved to new room in main hotel and ac worked fine,. 4th day we scheduled all three of us a massage at the spa, arrangeed our whole morning and afternoon around that appointment at 12:00. we got there and my sister was taken to another room to get her massage and my wife and ziz waited for 30 miniutes and finally asked where our massuse was and she said that they were not coming in that one of them overslept (noon?) and that the other one had a fenderbender, so we paid for the one massage and went to our room to wait on my sister, 2 hours later we went back to spa to find out where she was at and she came out of a room complaining that they just left her in the room and never came back,. Now another problem, most working there act like they are doing time and its an imposition to do anything for you, i gues since its an all inclusive there is no incentive to do anything other than what they are paid for, when first arrived we were hungry and no one told us where we could eay finally found the palms grill open till 6:00 pm and dinner would be at 7 so we decided to just have a sandwich at the grill. Our server took our order and about 5 minutes later came back and said grills closed, I said its only 5:30 she said grills closed and turned around and walked away, Same thing when we were leaving we went there at 11 to have a sandwich before we left because the palms grill opened at 11:00 then we were told by server they are open but cook doesnt cook till 12:00 there is no info given iof where you can eat or anything else you have to figure it all for yourself,. Te food is terrible, breakfast was the samething every day, some of the dishes served for dinner mad me wonder where the chef learned to cook.Please read all these reviews, canot believe our situation was that mucjh different than the others. I think that was a wasted $6000. should have stayed at home and played my own pool, and looked at pictures on the internet or something. very disappointing vacation. Was actually only happy one day and that was the afternoon we boarded the flight back home I feel as if they should have refunded the entire hotel part of my trip. I think the Sonesta phillipsberg would be better talked with some of their guest, and they were very happy


99 of 103 found this helpful
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Overall Rating: 1
Value
 
2.0
Service
 
1.0
Beaches & Pools
 
3.0
Dining Options
 
1.0
Room Comfort
 
2.0
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From: Aledo Texas
Age: 55-64
Travel: 3-6 trips/year

March 10, 2012
Don't expect customer service here

I am a very seasoned traveler and was looking forward to my first visit to Saint Maarten. We arrived after 3 p.m. and waited in a slow moving line for check-in only to be told that our room wasn't ready. We went to lunch and came back. There appeared to be no reason for the delay as this was mid-week and not a lot of check-ins or outs. Mostly disorganization from what I could tell. You do not get much information on check-in or any other time. Whenever I was in the lobby, guests would stop me to ask questions assuming I worked there. We got no key to the safe so I kept all valuables with me at all times. We got an all inclusive package which I would not recommend. First, you are never told which restaurants are participating in the package or where they are. You must muddle your way around the resort. The food at the beach bar was normal fare for that. The buffet for breakfast was cold and had pretty much the same thing every day. Don't expect the staff to care if you have a drink or even to smile. I do not believe there was ever any alcohol in any of my drinks; not that I am a big drinker or anything. You had your choice of 2 beers each day as well. Nearly all of the employees went our entire five days without smiling. Perhaps if they worked on a system to get tips, they'd feel better. We left some and it only worked if you continued to be seated in the same area. The first afternoon we had no working light in the bathroom. It was fixed right away but I couldn't understand how the maid did not see it since she was supposedly just there a few minutes before. That evening we had no hot water. The front desk said it was a problem others were having and they were looking into it. We went to the beach after breakfast and came back to shower. Again, no hot water. We had to take a cold shower. I let them know it was still a problem. In the evening we again had no hot water and I asked to speak to the manager. They tried to give me the front desk manager but I told them I wanted to be moved to another room or refunded part of my money. I left a message for the general manager to call me but he NEVER did. Finally around eleven p.m,. maintenance showed up and viola - hot water. But only for one shower. This later was fixed but we went two days without hot water. The pools are ordinary here. The beach is extremely small and dangerous with the currents and wind. It is nice that the airport is within view to see the amazing landings during the afternoon. The Maho area surrounding the hotel has a casino, shopping, restaurants and lots of opportunity for taxis, busses, etc. By the way, two of the three elevators did not work during my five day stay. The funny part is that there was never a sign put on any of the non-working elevators so guests would know. Some common sense things would be easy to do and not be costly. My recommendation is any hotel except this one.


154 of 165 found this helpful
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Overall Rating: 2
Value
 
2.0
Service
 
1.0
Beaches & Pools
 
3.0
Dining Options
 
3.0
Room Comfort
 
3.0
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From: Findlay, Ohio
Age: 45-54
Travel: 7+ trips/year

August 8, 2010
Nice and quiet

Peaceful location,didn't see many young children or spring breakers. The hotel is a good choice for the price, close to the airport and a central location to tour the island beaches and visit each of the Capital cities. Pool is nice, there is not really a beach to use at the hotel (due to erosion from hurricanes in past years) but a very nice beach a short walk away. If they would only move the airport runway to make room for more beachfront (although it's fun to see the planes landing and taking off). Many restaurants on the same street, no need to drive, food was excellent, definitely French influence on the Dutch side. Only ate at the breakfast buffet at the hotel. At local hotels can only tip in cash and many times tips are already added to the bill. Easy to take the small buses around the island, everyone was very helpful. Would make sure the room you choose is facing the pool/ocean not the golfcourse. The gardens around the pool area are very well maintained.


41 of 43 found this helpful
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Overall Rating: 4
Value
 
4.0
Service
 
3.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
3.0
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From: NY
Age: 35-44
Travel: 1-2 trips/year

Room Information

416 rooms that include private balconies or ground-floor terraces furnished with chairs and a table. Rooms are equipped with an in-room safe, flat-screen television, air-conditioning, mini-fridge, hair dryer, coffee maker and more.

Room Details

Superior Room
Hotel/Studio Unit Details

Garden/Island View Room
Hotel/Studio Unit Details

Premier Island View
Hotel/Studio Unit Details

Pool/Oceanview Room
Hotel/Studio Unit Details

Premier Ocean View
Hotel/Studio Unit Details

What's to Love

From Sonesta Maho Beach Resort and Casino, access to Maho Promenade is a great deal! Forty boutiques, restaurants, bars and shops make it easy to shop and enjoy awesome nightlife right at the resort.

 

What We'd Change

The noise from the nearby airport isn't exactly ideal, but kids love the sight of the planes flying right over the beach! And, once you land, you're just minutes away from the resort.

 

Why You Should Go

Families on a budget love Sonesta Maho because it still offers all the amenities for a fabulous vacation getaway. You'll have plenty of activities to keep everyone entertained!

Available Amenities

  • Tour Assistance
  • Beach
  • Business Center ($)
  • Cable/Satellite TV
  • Casino ($)
  • Babysitting/Child Care ($)
  • Children's Activities
  • Concierge Services
  • Cribs Available on Request
  • Daily Maid Service
  • Fitness/Exercise Room
  • Kids Club
  • Nightly Entertainment
  • Tennis Court(s)
  • Aerobics
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Poolside Bar
  • Parking
  • Safe Deposit Box
  • 5 Restaurants
  • 5 Bars/Lounges
  • Porter/Bellhop
  • Shopping
  • Multilingual Staff
  • Elevators
  • Audio-Visual Equipment ($)
  • Spa ($)
  • Conference Facilities ($)
  • Massage/Spa Treatments ($)
  • Wedding Services ($)
  • Bell Staff Service
  • Business Services ($)
  • Honeymoon Packages ($)
  • Aqua Aerobics
  • Wireless Internet
  • Beach Towels
  • Pool Towels (complimentary)
  • Loungers at Beach and Pool
  • Tour and Island Information
  • Beauty Salon ($)
  • Freshwater Swimming Pool(s)
  • Swim-Up Bar
  • ATM/Banking ($)
  • Babysitting Services ($)


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Casino(s)
  • Fishing
  • Fitness Center
  • Golf Course(s)
  • Motor Boat Rentals

Map of Local Area

St. Maarten/St. Martin is 2 vacations in 1! With both a French and a Dutch side, visitors can experience two diverse cultures living side by side. Great nightlife, shopping, and beaches make this a popular Caribbean destination.

Sonesta Maho Beach Resort Casino & Spa

1 Rhino Rd

1-721-545-2115

Hotel Description

Sonesta Maho Beach Resort, Casino & Spa: This All-Inclusive Paradise is Just Your Luck

Live it up at Sonesta Maho Beach Resort, Casino & Spa, where you'll have the beach, on-site restaurants, shopping and a casino at your luxury. Located on the island of St. Maarten, this all-inclusive resort offers a variety of activities for the whole family to enjoy. From pool games to beach volleyball to tennis and more, this Caribbean getaway gives you lots of variety without breaking the bank. And, the Sonesta Maho sits right at the edge of the airport, so soon after your plane lands, you'll be at your resort and on the beach relaxing. Plus, you can watch the planes soar by.

At Sonesta Maho Beach Resort & Casino, you'll have ten acres of gorgeous St. Maarten beachfront. You can relax on a lounger while the kids ride the waves on boogie boards, or join in for some snorkeling in the crystal-clear water. Head on up to the pool where you can catch some rays on a lounger at one of the resort's two swimming pools, where activities, games and fun are going on throughout the day. The waterfall keeps the kids busy while grown-ups swim up to the bar for daiquiris. Make sure to swim up an appetite for shrimp linguini at The Point, or grab classic burgers and fries at Palms Grill. The glamorous Showroom at Casino Royale features spectacular after-dinner entertainment. Plus, you can test your luck at the casino tables.

Sonesta Maho Beach Resort, Casino & Spa feels like a village with five restaurants and bars, a full-service spa and a promenade lined with shops. From the convention center to the Vegas-style Casino Royale, the resort's amenities satisfy even the choosiest clients.

This hotel is All-Inclusive.
Features include:

  • Room accommodations
  • Full breakfast, lunch, dinner and snacks daily
  • Unlimited international and domestic premium beer & spirits, fruit drinks and soft drinks
  • Taxes and gratuities

DINING

This hotel includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.

The Point
Type: Italian
Hours: Open for dinner
Description: Offering fine dining in the evening with an a la carte menu.
Dress code: Casual elegant

Palms Grill
Type: International
Hours: Open for lunch and dinner
Description: Casual, al fresco dining with an a la carte menu.
Dress code: Dinner - Casual elegant

Ocean Terrace Restaurant
Type: Buffet
Hours: Open for breakfast, lunch and dinner
Description: Wide variety of buffet items including hot and cold dishes, soups, fresh fruits and salads, made-to-order omelet station, and theme nights throughout the week.

Pizzeria Napoli
Type: Pizza
Hours: Open for lunch and dinner
Description: Serving made-to-order pizza in a traditional pizza oven. Shares the dining area of the Ocean Terrace Restaurant, but you can take away a slice in a complimentary personal pizza box.

Ascot Pub & Sports Bar
Type: English Pub
Hours: Daily
Description: Offers a satisfying menu of English pub fare, such as fish & chips, in a relaxed, casual setting plus over a dozen High Definition TV screens with international channels, from horse racing and soccer to the NFL, NBA and MLB.

Jing
Type: Asian
Hours: Open daily
Description: Located in Maho Village, adjacent to Sonesta Maho Beach Resort and Sonesta Ocean Point, you can dine on a variety of Chinese specialties. This gives you a great all-inclusive choice to dine "outside" of the resort.
Dress code: Dinner - Casual elegant

Maho Cafe
Type: Cafe
Hours: 24-hours
Description: Enjoy an array of morning and afternoon pick-me-ups, including teas, coffee, fresh pastries, snacks and hot and cold sandwiches.

All hours are subject to change.


BARS/NIGHTLIFE

Oasis Swim-up Pool Bar
Located in the large Signature Swimming pool, offering in-pool and dry seating. Daily, 11am-6pm.

Palms Grill Bar
Serves guests near the beach, featuring a large screen TV with international sports. Daily, 10am-10pm.

Latitude Bar
Located in the Sky Tower Lobby, offering nightly entertainment and slot machines. Daily, 6pm-11:30pm.

The Point Bar
Oceanfront venue offering fresh fruits and pastries in the morning or cocktails and soda in the afternoon. Daily, 10am-10pm.

Ascot Pub & Sports Bar
English pub fare, such as fish & chips, in a relaxed, casual setting plus over a dozen High Definition TV screens. Open daily.

Casinos
Casino Royale is located across the street from the resort and offers 14,000 sq ft of gaming (fees apply).

  • 20 gaming tables
  • Roulette (American and French)
  • Craps
  • Baccarat
  • Blackjack
  • Poker
  • 450 slot machines
  • Private high-roller area with the highest table limits on St. Maarten


BEACH

Sonesta Maho Beach Resort, Casino & Spa is set on a gorgeous stretch of sand. Complimentary use of towels and chaise lounges at the beach.

POOLS

The resort features a large oasis pool with swim-up bar for adults as well as a separate baby pool and children's pool. The 4,000 sq ft water park includes 1,400 sq ft pool featuring three water and animal themed slides and spacious pool deck with loungers and umbrellas.

SPORTS/ACTIVITIES

Water activities

  • Snorkeling
  • Pool games
  • Water aerobics

Land

  • Fitness center
  • Beach volleyball
  • Board games
  • Tennis

Golf
Mullet Bay Golf Course is an 18-hole course designed by Joseph Lee and just a five-minute walk from the hotel.



INTERNET

Sonesta offers complimentary Wi-Fi throughout the resort and in guest rooms.

SPA SERVICES

The Serenity Spa is the resort's full-service spa, featuring highly-trained staff and a variety of treatments for an additional charge. Daily, 8am-8pm.
  • Massages
  • Body treatments
  • Couples package


WEDDING/HONEYMOON

Sonesta Maho Beach Resort & Casino offers wedding packages and an on-site wedding planner to organize all the details. Contact the resort directly for more information.

CHILD CARE

Maho Bungalow Kids Club Program is designed for children from 3 to 12 years old. The club provides supervised activities and games at the pool, at the beach or indoors in our 1,000 sq foot indoor space and 2,500 sq foot outdoor area. Additional splash pads and playground connecting to the water park offer even more fun for the little ones.

Teen Zone Space is available for ages 13-17 yrs old. The new high-tech Teen Zone has been specifically designed to appeal to this hard to reach age group. It is packed with the latest entertainment and games including Air Hockey, Foosball, Ping-Pong tables, Cinema style TV/movie room, PlayStation, Wii, Social Media Suite, Crazy Golf, a Chill Space with Crash Couches, DJ Decks, dance classes with Sonesta's Showteam (salsa, circus acts, street dancing & more), plus signature BBQ beach parties, movie nights, VIP parties, sports events, spa treatments and more.


ADDITIONAL INFORMATION

Location
Sonesta Maho Beach Resort, Casino & Spa is located approximately 3 minutes from Princess Juliana International Airport (SXM).

Check In/Check Out
Check-in: 3pm. Check-out: 11am.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.



All hours, fees, amenities, information and services are subject to change without notice.
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5 days, 4 nights
Travel Dates 9/20 - 12/20
Starting at $789 was $1229
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 4 days left to book!
6 days, 5 nights
Travel Dates 1/5 - 4/18
Starting at $1509 was $2069
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Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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