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Paradisus Playa del Carmen La Perla

Mexico - Riviera Maya

Our Rating
1-833-531-2706
4 Nights with Air from $959 All-Inclusive
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Customer Rating 64 Reviews
Value
 
4.5
Service
 
4.5
Beaches & Pools
 
4.2
Dining Options
 
4.6
Room Comfort
 
4.8
4.7 out of 5
"Room,pool, facilities and service were excellent. We ate at all options and never found anything but average food. Beach was rocky and small. Compared to playa car , is was poor. Over-priced !" – Biglizard
62 out of 70 (89%) customers would recommend this product to a friend. Read All Reviews
Paradisus Beach Poolside at the Paradisus!! Swim up to rooms. View from entry area. LaPerla Pool Special gift from the Paradisus to celebrate our anniversay!!
All Customer Reviews
1-4 of 64 reviews. Sort by
September 4, 2012
Beautiful Resort

My partner and I just spent 4 delightful days at La Perla. We had a swim-up suite and it was just wonderful.Decor at the resort is very modern. Check-in was speedy. We had one problem with our TV, it sort of blew up and we had a new one within 20 minutes. Also, the maintenance man showed us how to hook up the IPOD dock to the TV and with a flip of the switch on the wall in the bathroom (which we did not know about) we had music or TV piped through the entire unit. The Resort was not crowded at all and we never had a problem getting a Palapa (I think that's the word) bed at the pool. I also never had a problem getting a chair at the beach. The drinks were top notch, all top shelf. Also, not all vodka was visible at the bars. For example, they had Belvidere and Grey Goose which was kept in the coolers. Stop in the M Bar for a great martini. The restaurants also were not crowded. We ate at Fuego, Bana and Vento. I'd say in two of the restaurants we were the only 2 people. However, we did eat early, 6:00 pm. so maybe that had something to do with it. Or, it could be that we were there during hurricane season.Anyway, food was good. Breakfast buffet was standard. The Circus show was great and the Michael Jackson show was also pretty good. We also went to the Fire show at the Gabi Club which is the outdoor, sandy area near the entrance to the beach. The show was great. There was food and drink flowing freely during the show. All the dancers and performers were excellent. We would go back in a minute. Also, I'm a fanatic when it comes to beds and believe me, our bed and pillows were the best. If you like a firm bed, then you'll love these beds. We read complaints from people about the resort being across the street from the sort of run down section of Playa del Carmen but, once in the resort, you won't even know that it exists. The only way we knew this was by standing in the front lobby and looking over the wall. Otherwise, you're well away from the common streets. Highly recommend La Perla for a wonderful adult getaway.

Paradisus Beach LaPerla Pool
16 of 16 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Umatilla, Fl
Age: Over 65
Travel: 7+ trips/year

August 20, 2012
BEST VACATION EVER!

My husband and I recently got married and booked paradisus La Perla for our honeymoon and everything FAR exceeded our expectations!! MY biggest thing when traveling is that the room is clean, and our room was beautiful and completely spotless! There was a bit of a musty smell when we first went in, but after having the air on for about an hour it went away and never came back for the remainder of our stay. The pool was cleaned everyday, and was always inviting. The service by the pool was great, we never went without a drink! Everyone treated us like royalty, it was truly incredible. I have never felt so pampered. The food... holy cow, amazing. We are from Chicago so we do our fair share of eating at different places, and checking out new lounges ect... this place was incredible when it came to the food. Each restaurant had a FULL menu, and the options were very different from place to place. Each dinner we had seemed better than the last, and the service was always perfect. Even the breakfast buffet was really good food. Not greasy, mass produced buffet food like many places I've been. They have a smoothie station and an omlette station, both really nice. The snack bar by the pool has very nice food as well! I got a piece of fish that I was really happy with- it was fresh and prepared on the grill- very tasty! We participated in a wine and tequila tasting on the days it was not super sunny, and both were really fun! and tasty :-) The rooms have a double shower and double bathtub so it was perfect for us honeymooners! The rooms were cleaned daily. I did have to ask a few times to be brought more water on the second day (I drink a ridiculous amount of water!) but after that day they made sure to bring me LOTS each time they restocked our room. You get coffee in your room for the coffee machine each day. Black is regular, white decaf. The turn down service was really nice too, nice to come home to a fresh looking bed! We took a trip to Chichen Itza and it was amazing, but plan on getting back at least 2 hours after they say you will (We got back 3 hours late and missed our dinner reservations!!) Also, bring a snack, because you will be hungry by 9:30 at night (that's when we got back) Also, they don't stop frequently for bathroom breaks, so don't have your morning coffee is it's going to make you have to go... just FYI... there were some people yelling at our tour guide to stop 3 hours into the trip because they were going to loose it. I can't blame them! Our trip was through Olympus... maybe other tour groups have different arrangements and stay on time? All of the service staff was very kind and helpful to us. We never felt like anyone was being bothered by us asking a question. It was really nice. The entire place is like one big lounge. It's not really a party resort, so if you are a group of young college kids looking to get drunk and pass out by 2pm this probably isn't the place for you. Of course people were drinking all day and having a good time, just not a big party atmosphere. VERY relaxing though! It was raining one of the days we were there and we just wandered around with a glass of wine stopping at different lounge chairs for a rest (and a tiny nap) no one seemed to mind! One thing that was not super awesome was the beach. It's a bit small, and there was a tropical storm while we were there so a lot of seaweed washed up- but that was not the resorts fault! They cleaned it up quickly, but we could not swim in the ocean while we were there. But the sand was really nice otherwise, and I'm sure it's pretty at a different time of year. Overall, this place is the BEST!! I would love to go back, or to another one of their resorts around the world. I highly recommend this place for honeymooners and couples looking to get away. The Adult Only concept was well inforced and TOTALLY worth a bit of extra money. I thought that price was a little bit high when we booked, but when we got there I felt like it was a steal!! GO TO PARADISUS!!! YOU WILL LOVE IT!!!


24 of 25 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Chicago, IL
Age: 25-34
Travel: 1-2 trips/year

July 10, 2013
First Timer with plenty of cruises under my belt

My wife and I went for our 20 year anniversary. The facility was really nice on the northern end of Playa del Carmen (south of Cancun). It was clean and there were many dining options, lounge areas, etc. We had a great time and the staff was really nice. One side of the complex was for families (and kids) and the other was for adults only. Our room was a swim up one and well worth it! We swam/floated to the main pool with a bar! Awesome! They also had premium booze. Compared to the 4 cruises I've been on, this place was a better deal because of the booze being included, but not so much because the food offerings were not my cup of tea. The restaurants were pretty fancy for a simple guy like me. Looking at the menu of a couple of places and I wasn't watering at the mouth for them. The ones we did try were ok. The best one to me was Bana, a Hibachi/Sushi place (and I'm not a sushi guy). We tried a few others, but didn't care for them. Breakfast was fantastic, and the snack bar had good burgers and nachos. We used cheapcaribbean.com to book this and activities had included kayaking, snorkeling, etc. You *could* do those things, but not as provided by the resort. They were excursions you had to book and pay extra for. The Good: Bana restaurant, Swim up bar, FANTASTIC staff that worked their butts off to make our stay enjoyable! Lots to do in the area and great entertainment at night. The Bad: Dining fills up rather fast, and after trying to make a reservation at a nice restaurant, we were directed to the buffet on the family side by the pool (no reservation required, though they gave me one anyway). Don't plan on walking around directly outside the resort. It isn't the nicest looking area, but a cab ride will get you to the market in town. Tips: Bring a floaty. Bring tip money to get extra attention at the bar (trust me, it's worth it). Bring an insulated mug to keep your drink cold.


7 of 7 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
5.0
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From: Florida
Age: 35-44
Travel: 1-2 trips/year

April 18, 2012
VACATION

MY FAMILY VISITED THE PARADIISUS PLAYA DEL CARMEN LA PERLA IN APRIL 2012,,,WE HAD A WONDERFUL STAY. AT FIRST I WAS A LITTLE WORRIED I COULD NOT SEE THE BEACH AS SOON AS I WALKED IN THE LOBBY,,,I WOULD SAY THE BEACH VIEW REALLY LACKS AT THIS HOTEL,,,FIRST WE WERE PUT IN ROOMS THAT WERE TOTALLY UNEXCEPTABLE I THINK WHEN I HAD A BREAK DOWN CRYING BECAUSE THERE WAS NO VIEW OF ANYTHING BUT BRUSH AND DIRT THEY UPGRADED US TO A POOL SIDE SUITE AT NO CHARGE,,,THOSE ROOMS WERE GREAT BUT STILL NOT A VERY GOOD VIEW OF THE OCEAN. SO MAKE SURE YOU GET A GOOD ROOM.THE FOOD WAS OUTSTANDING,,,THE SERVICE EXCELLENT,,,THE NO KIDS AT THE RESORT WAS THE BEST,,,,SO QUIET AND CALM AND RELAXING....TRIPS INTO PLAYA FOR SHOPPING WAS SAFE AND THERE WAS SO MUCH TO DO THERE. OH AND I MUST MENTION THE SPA,,,YOU HAVE TO GET A MASSAGE,,,WONDERFUL!!!OVERALL I WOULD GO BACK .


18 of 22 found this helpful
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Overall Rating: 4
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: WICHITA FALLS TEXAS
Age: 45-54
Travel: 1-2 trips/year

Room Information

Paradisus Playa del Carmen for Adults, features 394 elegantly-appointed suites, including 60 swim-up suites, the most of any resort in Mexico. All rooms include air conditioning, living area with sofa, modern bathroom with sensory tub and two rain showers, cable TV, daily-stocked mini bar and 24-hour room service.

Room Details

Paradisus Junior Suite
Hotel/Studio Unit Details

Paradisus Junior Suite Swim Up
Hotel/Studio Unit Details

One Bedroom Suite
Hotel/Studio Unit Details

Paradisus Junior Suite Royal Service
Hotel/Studio Unit Details

One Bedroom Master Suite
Hotel/Studio Unit Details

One Bedroom Suite Swim Up
Hotel/Studio Unit Details

Paradisus Junior Suite Royal Service Swim Up
Hotel/Studio Unit Details

One Bedroom Suite Royal Service
Hotel/Studio Unit Details

One Bedroom Master Suite Swim up
Hotel/Studio Unit Details

One Bedroom Master Suite Royal Service
Hotel/Studio Unit Details

One Bedroom Suite Swim Up Royal Service
Hotel/Studio Unit Details

One Bedroom Master Suite Swim Up Royal Service
Hotel/Studio Unit Details

What's to Love

Hanging with other beach-loving adults at this all-inclusive luxury resort.

Drinking deliciously yummy martinis at "M Bar." Cheers.

Unwinding from a relaxing day beachside. Dip in the Jacuzzi on your balcony if you want.

Upgrading room to Royal Service - luxury suites, private pool, Bali beds at the beach. So worth it.

Two full-time staff members that are dedicated to guests' experience, i.e., spoiling you rotten.

 

What We'd Change

Rooms are modern and comfortable but can seem dark. With all there is to do, you won't be in the room before dark anyway.

 

Why You Should Go

Once you land, you're just a short 45-minute from beachy bliss.

Lots of party-inspired classes - tequila tastings, wine tastings, tango lessons.

Zen-like activities, too. Pilates, stretching, meditation. Time to disconnect.

Booking time at YHI spa and melting into a massage, facial treatment or the plunge pool.

You can shimmy over to La Esmeralda. You've got access to their amenities.

Available Amenities

  • Tour Assistance
  • Beach
  • Business Center ($)
  • Cable/Satellite TV
  • Concierge Services
  • Conference Facilities ($)
  • Currency Exchange
  • Daily Maid Service
  • Fitness/Exercise Room
  • Jacuzzi
  • Laundry Services ($)
  • Nightly Entertainment
  • Roll-Away Bed (on request)
  • Whirlpool/Hot Tub
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Sauna
  • Steam Room
  • Dance Classes
  • Medical Services ($)
  • Non-Smoking Rooms (on request)
  • 9 Bars/Lounges
  • Porter/Bellhop
  • Multilingual Staff
  • Snack Bar
  • Elevators
  • 11 Restaurants
  • Audio-Visual Equipment ($)
  • Fax Machine ($)
  • Spa ($)
  • Spa Services ($)
  • Safe Deposit Box - Front Desk
  • Wedding Services ($)
  • Dry Cleaning Services ($)
  • 24 Hour Room Service
  • Honeymoon Packages ($)
  • Wireless Internet
  • Flat Screen Television
  • Beach Towels
  • Loungers at Beach and Pool
  • Tour and Island Information
  • Beauty Salon ($)
  • Handicap Facilities/Wheelchair Accessible
  • Evening Entertainment
  • Swimming Pool
  • Handicap Rooms (on request)
  • Connecting Rooms Available
  • Swim-Up Bar
  • Car Rental Available ($)
  • Gift Shop ($)
  • ATM/Banking ($)
  • Doctor on call 24 hours
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Chichen Itza and Coba Ruins
  • Dive Shop(s)
  • Fitness Center
  • Kayaking
  • Mayan Ruins
  • Medical Facilities
  • Motor Boat Rentals
  • Parasailing
  • Sailing
  • Scuba Diving
  • Shopping
  • Snorkeling
  • Spa(s)/ Wellness Center(s)
  • Volleyball Court(s)
  • Watersports Rentals
  • Windsurfing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Paradisus Playa del Carmen La Perla

5a Ave, Equina Calle 112

+52 984 877 3900

Hotel Description

Paradisus Playa del Carmen, La Perla: Adults-only Luxurious All-Inclusive Eden

Cocktail-sipping adults will love lounging the day away at this stylish all-inclusive escape-haven. You'll swoon over the breathtaking setting with swaying palms and warm ocean breezes. The melt-your-stress-away spa with tons of treatments will take you to your Happy Place. Taste bud-slaying gourmet cuisine and oceans of water sports also await your undivided attention. Beach Citizens, this is paradise found.

At Paradisus by Melia, the memories begin when you arrive.



DINING

An epicurean bounty filled with Latin fusion, Mediterranean, classic French, traditional Italian, Mexican favs and enough comfort food to keep your palette satisfied. With 24-hour room service and a bevy of restaurants, you'll be able to nosh on just about anything you want.

Passions by Martin Berasategui
Type: Signature Gourmet
Hours: Daily, 6pm-10pm
Description: Seven Star Michelin Chef Martin Berasategui brings his world-renowned cooking to Playa del Carmen. The restaurant is open to all including non-guests and provides a retro-glamorous atmosphere. Guests will pay an additional charge to dine here. This surcharge applies for the 7 Courses menu tasting and does not include wine pairing. Reservations are required. Reservations are required.

Fuego
Type: Latin Fusion
Hours: Daily, 6pm-11pm
Description: Latin fusion bar treats diners to spicy ceviche and a raw bar in a trinity of dining options.
Dress code: Casual

The Grill
Type: Grill
Hours: Lunch - daily, 12pm-4pm; Dinner - daily, 6pm-11pm; Late-night snack-daily, 11pm-6am
Description: Italian-Argentinean grill with wood-fired pizza oven, and featuring a selection of Paradisus natural salads and a dinner menu.

Hadar
Type: International
Hours: Daily, 12pm-4pm
Description: Serving an international lunch and dinner buffet, featuring show cooking and on-the-spot, fresh-squeezed fruit juice area.

La Palapa
Type: International
Hours: Daily, 7am-11pm
Description: Exclusive Royal Service, a la carte restaurant highlighting romance with an enticing menu for continental breakfast and dinner, as well as an all day selection of snacks.

Bana
Type: Asian
Hours: Daily, 6pm-11pm
Description: Contemporary Asian dining experience features separate entrances for adults and families.
Located at La Perla. Children under 18 are allowed 6pm-8pm.

Naos
Type: International
Hours: Breakfast - daily, 6am-11am; Lunch - daily, 1pm-4pm; Dinner - daily, 6pm-11pm
Description: Serving an international buffet, featuring show cooking and on-the-spot, fresh-squeezed fruit juice area.

Vento
Type: Mediterranean
Hours: Daily, 6pm-11pm
Description: A distinctly Mediterranean dining experience that offers dining variety on a palm-filled outdoor terrace, private party dining room, and air-conditioned restaurant.

Mole
Type: Mexican
Hours: Daily, 6pm-11pm
Description: Mexican contemporary cuisine starring a special "Live" quesadilla area "Tres Marias" style. Diners have three romantic options: private-room dining, air-conditioned restaurant and balmy outdoor terrace.

The Market
Type: Grill
Hours: Lunch - daily, 12pm-4pm; Dinner - daily, 6pm-11pm
Description: Mouth-watering selection of Paradisus Natural salads headlines the dinner menu at this Rodizio grill starring a wood-fired pizza oven and lovely outdoor terrace.

Hydro Grill
Type: International
Hours: Daily, 12:30pm-10pm
Description: Exclusive Family Concierge restaurant with private indoor bar and swim-up bar. Serving casual dining plus an all-day snack selection.

All hours are subject to change.



BARS/NIGHTLIFE

Grab a drink at any one of the swank spots at the resort. Wines, martinis, tequilas, Sake, beers, and cocktails flow freely. You've got fourteen bars to visit. Salud, beach lovers.

Red Lounge
Lobby bar and after-dinner lounge located at La Perla. Daily, 6pm-2am.

M Bar Martini & Wine
Located near Fuego and Passion. Robust wine cellar and exclusive themed martini selection. Daily, 6pm-10pm.

South Avenue Bar
Located at La Perla. Covered and open-air venue near restaurants buzzes with energy, events and music. Daily, 9pm-2am.

Sunset Snack Bar & Grill
Located in the pool area at La Perla. Snack bar, grill and wet bar serving refreshing tropical cocktails. Daily, 9am-7pm.

Gabi Club Bar
Located at El Zocalo. Ultimate chill-out club features a bar with casual, chic elegance--serves finger food and cocktails. Evening entertainment. Daily, 11am-2am.

The following bars are open to all guests (families permitted):

Toji
Located at Bana, specializing in sake. Daily, 6pm-10pm.

Blue Agave
Located near Vento and Mole. Pre-dinner tequila and mezcal specialties, fully stocked wine cellar. Daily, 6pm-10pm.

North Avenue Bar
Located at La Esmeralda. Music-filled, outdoor-restaurant-area venue for listening, watching, talking and dancing. Daily, 9pm-2am.

Sunrise Snack Bar and Grill
Located in the pool area at La Esmeralda. Snack bar, grill and wet bar serving refreshing tropical cocktails. Daily, 9am-7pm.



BEACHES AND POOLS

This stunning spot sits on a private bay where you get to lounge on pristine sands with crisp blue water and not a care in the world. For some serious sunning spots, head to the glistening pools. Umbrellas, loungers and a refreshing swim-up bar are exactly what you had in mind. (If you want to book a Bail Bed at the pool, it will be a $50 fee.)

SPORTS/ACTIVITIES

The resort features a water sports concession on-site (fees apply).

INTERNET

Complimentary Internet access is available in the guest rooms.

SPA SERVICES

Yhi Spa offers the ultimate in spa experiences in luxurious surroundings (fees apply). Daily, 8am-8pm.
  • Zen-like spa sanctuaries with indoor and outdoor treatment rooms
  • Gaia signature face and body therapies
  • Hydrotherapy aromatic baths
  • Body and facial treatments
  • Full service beauty salon


WEDDING SERVICES

The Glow Honeymoon Package is now complimentary when booking seven nights in ANY room category. The package includes:

  • In-room bottle of chilled sparkling wine
  • Luscious tropical fruit display
  • Rose petal turndown service one night during stay
  • 10% discount on spa services for the couple


ADDITIONAL INFORMATION

Location
Paradisus Playa del Carmen, La Perla is located on 5th Ave in Playa del Carmen, approximately 45 minutes from Cancun International Airport (CUN).

Check In/Check Out
Check-in: 3pm. Check-out: noon. A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.

Environmental Levy Fee
The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors effective September 1, 2017. Hotels will collect 20 Mexican pesos per room per day on check out; the proceeds will be deposited in an environmental trust to fund local projects. The Municipalidad of Solidaridad thanks you for your understanding and support of this worthwhile endeavor. Thank you and enjoy your visit.



All hours, fees, amenities, information and services are subject to change without notice.
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