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At this quiet escape haven that's also wallet-friendly, you'll be blown away by all the gorgeous tropical beauty. If you
At this quiet escape haven that's also wallet-friendly, you'll be blown away by all the gorgeous tropical beauty. If you want, you can take a stroll over to their sister resort, Grand Oasis Tulum, and hang at their wildly gorgeous beach, along with the breath-stealing coral reef. There's a Kids' Club where you can drop your munchkins while you spoil yourself with a treatment at the spa, or just grab your favorite cocktail and chill under a fringy palm. All this awesome is waiting for you. Oasis Tulum Lite is located on the Grand Oasis Tulum resort complex in its own separate building 400 meters away from the main buildings and beach, which are accessible via a short walk, bicycle ride or golf cart shuttle.
25 out of 46 (54%) customers would recommend this product to a friend.Read All Reviews
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June 21, 2012
Better than expected
We were at the Oasis Tulum for 7 days/night June 7-14, 2012. We were concerned prior to departure with some of the online reviews of the resort and even thought of changing hotels. We stuck with the plan and are very happy we did. Every day we asked ourselves how anyone could not enjoy themselves at this hotel.
Is it a budget property, yes. Are the rooms like every other hotel in Mexico and clean, yes. Is the staff nice, yes. Is the food good, yes. There are 5 restaurants but they alternate each evening so only 2 open for dinner, and only the buffet for breakfast and lunch.
If you want a “cheap Caribbean” get away, with a beautiful beach, don’t hesitate to book the Oasis Tulum.
SDM1 Top 250 Contributor From:Dallas, TX Age:45-54 Travel:3-6 trips/year
May 31, 2013
What a Joy!
To start our trip off we ended up getting stuck in Philly as we missed our connector flight. US Airways was not the most pleasant to deal with but reclaimed a lot in the end. Cheapcaribbean ended up saving us in the end and got us our one night and one day back without moving our room and at no cost. The Resort was spectacular and simple. The beach and ocean were beautiful. The pools were clean and warm. Our room was amazing facing the ocean. The service was great, the employees are pleasant and polite. I would go back again in an instant. Thank You Oasis Tulum and Cheapcaribbean!
The Oasis Tulum sits on a beautiful stretch of beach, but the hotel leaves much to be desired. The rooms provide minimal comfort, scratchy sheets and towels, no comfortable chairs, and only 2 pillows for sleeping. There is only about 3 English speaking channels on the TV to choose from (which we had to resort to watching TV because it rained a lot, and the hotel has NOTHING TO DO!). We also had our room broken into while we stayed there, and the hotel responded very poorly. They not only took no responsibility for the incident, their response to our room being vandalized was practically indifferent. The bar selection might have been good, but there was nothing around to tell you what they had or what they could make, a beverage list or menu would have been helpful. The food was good, and the service was good at the restaurants, but after being there for 7 days, the choices on the menus were minimal and repetitive. There is also a communication barrier. We were in Mexico, I get it, but much of the staff at the hotel speaks no English. There was no entertainment provided at the hotel, no shows, not much in the way of group activities, which makes for a boring stay when it is raining. And last, but not least, there is no shopping on site, only a small convienced/souvenier shop that is overpriced...and if you want bottled water, you have to buy it everyday because the hotel only provides 1 bottle of water per day in the room, even with 2 occupants! It got expensive to drink water! The closest shopping was in Tulum, which is 15 minutes away, that was a $50 cab ride, or Playa del Carmen, which was 35 minutes away.
mdmom Top 1000 Contributor From:Maryland Age:25-34 Travel:1-2 trips/year
November 26, 2012
We went to Oasis Tulum for our honeymoon. We got an amazing deal on the flight/resort package and were pleasantly surprised when we arrived to see how nice the resort was. Nothing felt over-the-top luxurious; if you want that you should pay a lot more and go to one of the luxury resorts. But it was all very nice and we felt plenty pampered.
The staff was very helpful whenever we had questions. Our room was clean and everything worked properly. The pools were a bit cold, and even the "hot tubs" were really just "slightly warm tubs." But the beach was amazing - white sand, plenty of chairs and umbrellas, decent snorkeling. There were sea urchins in the bay, so be sure to bring water shoes (or just wear tennis shoes in the water).
The food was just OK. We are vegetarians and had relatively slim pickings at the buffet and restaurants. I have other dietary restrictions, so I just brought some of my own favorite treats and staples and was fine. Even if you're not a vegetarian, don't come here if you're a foodie and want exceptional dining.
But if you're looking for a quiet beach, nice service and a relaxing all-inclusive, I would definitely recommend Oasis Tulum.
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14 questions, 86 answers.
how old is Oasis Tulum? Are there places near by to scuba dive (experienced divers)?5 answers
2 years, 35 months ago
Oasis Tulum is not a new resort and adjoins Oasis Akumal. There are many dive shops in the area run by experienced divrers offering scuba excursions. I would suggest calling the resort directly and speak to the concierge to discuss their recommendations for diving in the area.
Built in late seventies ,. You can sign up for scuba with havier in the lobby for a great price
there is no dive shop at the resort, but we used Bahia Dive Center (NOT associated with the Bahia resort) they were fantastic. They are located a few minutes from the resort on what is probably the best beach on the Mexican Riviera. Havent seen a beach like that there in 25 years since the Mega hotels (and their guests) have destroyed the near shore coral and beaches,
I 'm not sure how old is this resort but looking around the hotel structure and upkeep of it seems well kept. There are many representative of tour guide to assist you as where and how much it cost of many excursions around that area.
Yes, you can scuba dive either on this beach or outside at other locations with a guided excursion.
why no reviews?4 answers
My husband and I have a trip booked for late June for Oasis Tulum. I have read many reviews on TripAdvisor , and many give references to Be Live and Grand Oasis Riviera Maya' or Oasis Akumal. I want to make sure I am prepared for the vacation but am not sure I can rely on many reviews. Please, any suggestions? Is there new management, perhaps why no one has reviewed this resort on your site?
2 years, 34 months ago
The resort was originally Be Live Grand Riviera Maya and owned by Be Live Resorts. The resort is now owned by Oasis Hotels, however, they recently changed the name of the resort from the Grand Oasis Riviera Maya to Oasis Tulum.
Oasis Tulum is close to Akumal
it used to be a BE LIVE
Oasis is new management
Was being refurbished when we were there late 2012
Was the best AI we've been to!
we were there 1/28 thru 2/2 2013. If there is new management, they still have work to do, some customer service issues to be resolved.
food at the buffet had a good selection for all three meals. daughter/ husband and grandson have a gluten alergy and they had plenty of variety to choose from.
May I make some suggestion? we normally go to Mexico Riviera in April or November. Due to seasonal weather there during summer has tropical storms and rain during that time. But in the month that I had mention, weather is nice and warm. Now, answerer to your question, there is two side of Oasis Tulum and Grand oasis Tulum. The grand side gets more perk such dining privileges and access to coffee & me shop. In my experience, website dose not provide all the detail until you have check-in to the hotel. Just make sure check it out the differences of prices the two.
Most reviews covering the Oasis tulum complain about no hot water in their room for three (3) days. Has new management solved this situation?
2 years, 34 months ago
We do not have any complaints on file in regards to this issue.
My husband and I just spent 6 nights at Oasis Tulum in Nov. 2012. We had plenty of hot water in our bathroom for our entire visit .
We were never without hot water when we were there in Dec 2012
We went in May 2013 and had no problems with hot water. There was plenty of hot water for showers, and we had an extra-deep bath tub which made for comfortable baths.
as of 2 weeks ago, no
We just got back and never had issues with our water.
We had plenty of hot water and fully stock drinking water in the minibar.
I never had a problem with running hot water in our room while there (June 2014), although I heard of a couple that did. I guess it depends where you're situated. I had a garden view room on the first floor. No problem with hot water at all.
Oasis tulum hotel rating.8 answers
Recently (May15, 2012) Oasis tulum rated 20th out of 2l in that area. Is this true?
2 years, 34 months ago
Without knowing who conducted the survey you are referring to we are unable to comment on its accuracy.
I would say that is accurate. We did not have a good stay there. The beach is the best part. The rooms lack in comfort, the hotel lacks in entertainment, and we had our room broken into.
Our opinion is that it was the best of several AI's we have visited.
This was our first trip to the eastern side of Mexico
yes, but that was a mistake, it should have been 21 out of 21
l think this rating was more about how far from Cancun the resort is than the resort itself the resort was very nice clean the staff was great but your travel time is over an hour from the airport that was what we wanted but it's not for everyone.
Well i think alot of people are very hard to please, this resort is very tropical a little under staffed and off the beatin path. However if your not a picky person this resort is very nice. We went in late Aug.13and had a great time we had to wait a little for dinner and drinks but if we were in a rush we just went to the bar and got our own drinks and that worked for us
I don't know what or who's rating that is but as for me, hotel guest service and quality of food are 4 out of 5 being that 5 is excellent .
I had to say, for the prices of package we definitely go back for quite relaxing resort life style.
I strongly doubt it...(June 2014).
Dress Code7 answers
Most resorts have a dress code for dinner. Does the Oasis Tulum have a dress code for all the restaurants or just the reservation only ones?
2 years, 33 months ago
There does not appear to be any information on the resort's website in regards to the dress code at the restaurants. We do suggest checking directly with them. The email located on their website for your convenience in contacting them is firstname.lastname@example.org.
No dress code for any of the dining areas. Most people looked nice at the restaurants, but there was no one making sure you had on the appropriate attire. Some people in the restaurants were casual. Nothing about this hotel is very fancy.
The buffet (non-reservation) has a minimal, casual dresscode. In other words, you can't wear a swimming suit and you need to wear a shirt, but it's not dressy. There is sushi at the swim-up bar, so obviously no dress code there. :-) I think the pool snack place and the beach snack place have no dress code, but I'm not sure.
Oasis Tulum does have a dress code for the reservation ones only.Men long pants and closed toe shoes ( crazy, i think, your at the beach) However we went in late Aug. and my husband did wear nice shorts and a nice shirt with sandles and no one said a thing ( we also tipped very well,in dollars)
Not really a dress code if there is the max is causal wear
Yes just for the dinner reservation. Some of other regular restaurant did specify dress casual.
Not many restaurant options at OASIS TULUM. Only one buffet, one Mexican restaurant, and one by reservation (really hard to get in). I believe only they one that required prior reservation had a dress code, but unsure of the details. The buffet did not have a specific dress code, but people would wear relaxed summer clothes, or they could dress up if they wished to.
Is there a dress code at restaurants here?7 answers
I know that some restaurants require a button up shirt, or even dress pants and tie. I was wondering if there were any restaurants here on the resort that were specific on any of those things? Thanks!
2 years, 33 months ago
the resort does not specifically state that any of their restaurants have certain dress codes, however you would be best to check directly with the resort for this information.
You must have shoes and a cover-up to enter the restaurant during the day and must have a shirt with a collar in the gourmet restaurants in the evening.
My husband and I just spent 6 nights at Oasis Tulum in Nov. 2012. The only dress code for restaurants was that you need a shirt and shoes. We ate there in t-shirts, shorts, sandals, and it was all fine. We didn't even need reservations for the restaurants (though maybe that will change once they finish construction). l
Not when we were there in Dec 2012
With the new upgrades it wouldn't suprise me if the implemented a dress code in the new up-scale restaurants they were opening.
The only dress code for the buffet was shoes, no wet bathing suits and coverups for swimsuits. Dining at the "reservation required" resturants was long pants for men and no tee shirts. (Note, saw a couple of people in shorts and tees (clean and dry).
just shoes and shirts, long pants not required
Only dress code is for reserved restaurant and others are causal
At the resort do they play water polo and water volleyball daily?7 answers
2 years, 25 months ago
This resort does offer a variety of water sports and entertainment. Their daily activities changes on regular basis. Please contact the resort directly for the activity schedule.
They play water volleyball daily, but I don't know about water polo.
they try to, the entertainment coordinators are always trying to get people to particpate
They do have water volleyball in the pool by the Sarape restaurant.
Yes, they even have water aerobic too
no water polo but yes to water and beach volleyball
They may have, but not exactly sure. I only noticed water gymnastics....They also had a group of italian entertainers that would get a group of kids to play soccer outside of the water.
Is there chartered fishing available?7 answers
2 years, 24 months ago
We offer numerous fishing excursions and this can be added to your reservation after the Room Upgrades page (on the Excursions page). If you need assistance, please call our reservations center at 1 800 915 2322. If you are asking about chartering and captaining the boat yourself, we are sure there are companies that offer this, but we do not work with any to offer suggestions.
Charter fishing is available on small boats right off the beach. My son caught a 40" Barricuda and a huge smile on our outing!
Yes. We booked deep sea fishing through one of the tour operators that comes to the hotel daily. (There are 2 or 3 different companies, and I think all of them offer it.) Plenty of options for excursions, including fishing.
Yes on the beach right outside the room
yes, some independent boar owners are located on the beach, make a deal with them
I don't know. However, we did see couple of boat that was setting on the shore. Maybe, due to stormy weather while we were there but you can check it out.
Yes, they had boats that go out daily for groups up to 6 people, charging anywhere between $150 to $180 for the entire group for a three hour tour.
Is there a currency exchange station at the hotel?8 answers
1 year, 23 months ago
This resort does list under the amenities that they offer currency exchange services on-site. However, please keep in mind that amenities are subject to change at any time.
They do have currency exchange at the hotel desk. You will, however, get a much better rate at a bank ATM machine. 100 pesos for $95 at the desk, or $83 including fees at the ATM when we were there in April 2013
yes, rates are quite fair
Yes there is a station in the resort. We didn't use it the resort is all inclusive and the locals that work there would rather have the dollar so we tipped with US money and got great service
Yes, at the front desk
I didn't find out until my departure date that they do have one in their main lobby (#1). Since I was located in lobby #2, these services were not available to us, but I guess I could have asked.
How close to night life and shopping9 answers
1 year, 22 months ago
Oasis Tulum is approximately 2 hours from downtown Cancun, however, approximately 30-40 minutes to Playa del Carmen. For exact proximity of the resort and its surrounding area, we do suggest contacting the resort directly as they would be best to assist you. The email address found directly on the resorts website is email@example.com.
When my boyfriend and I stayed at Oasis Tulum we visited Playa Del Carmen which was about a half hour ride away, you can take a shared van for about $3 and it drops you off right in the heart of the city where there is a ton of shopping and a large nightlife, including attractions such as Senor Frogs and Coco Bongo
It's about 30 mins to playa del Carmen! This resort is very secluded. Awesome for us but not if you want to party. It's super quiet and calm!
close to Tulum. Really close (across the street) is the Bahia Principe condo complex that also has some pretty decent shopping. For night life, you have to get to Akumal (10 miles?) or Playa del Carmen (30miles?)
If your going for the night life don't come here go to Cancun.There are some small towns close that you can do some shopping.However the beach is beautiful and the snorkeling is GREAT!
20-25 mins Playa de Carmen
Inside of hotel have night club and near by place to shop is Playa Del Carmen. It's about half hour from the hotel. A lot of shops
not at all, you would need a car or taxi, the resort does have smart cars you can rent
OASIS TULUM is located one and half hour south of Cancun International Airport. I would have not booked at this hotel would I have noticed such a distance. There are so many other hotels closer to the airport within a shorter distance and that offer more.I did not leave the resort, but I don't think neither shopping or night life was anywhere close by. The only time I saw people leaving the resort was during the day for guided excursions. Hope this helps.
Oasis Tulum Akumel10 answers
I have heard in reviews there's a colored wrist band system for what you can and cannot access as a guest. What does this package offer is it access to all or just some of the resort?
1 year, 20 months ago
The All-Inclusive features at this resort include all meals and snacks, unlimited domestic and select international alcoholic drinks, house wines, pool and beach wait-staff service, daily sports and entertainment activities, introductory scuba demo in the pool, nightly live entertainment shows as well as all taxes and gratuities.
If you stay at regular oasis then it's access to only one side. If you stay on Gran oasis side then it's access to EVERYTING AND MORE! Don't go here unless you stay at Gran! It's worth the upgrade!!
the resort is split into 2 parts, Oasis Tulum and Grand Oasis, latter being the renovated part. Grand Oasis has a number of restaurants and infinity pool that are verboten to the Oasis Tulum guests. That's what the bands are for.
yes there is a colored band but they let access everything it's more to prove your in the right resort. all the resorts do this.
Yes there is a color system,we got the purple band (lowest) we had no problems but we went in late Aug. it is the off season. The beach in front of the up-graded side ( Grand Oasis) is very rocky, not so much in front of the old side ( Oasis Tulum) also the old side had ocean front balconys I think thats very important when you go to the Caribbean Sea who wants to look at it through a window?
It only gets you access to some of the resort. You'll get a chance to buy the full access when you get there for additional cost. Please note it's an hour from the airport and I see you want adventure. All activities are min 20 mins if not an hour travel time, except snorkeling it's free at resort.
That's great question! I would e-mail the hotel directly to find out the different prices of wrist band system. In Grand Oasis Tulum, if you want to upgrade to wristband that allows you for the day, it cast 380.00 Paso or so but it depends on what you prefer.
Check out my review, there is a wrist band system. If you want access to everything go GRAND OASIS, its the best bet.
There is a grand package with a different wrist band that allows access to additional restaurants and bars. These people also stay in a different portion of the resort with better rooms.
Yes, they do have a wrist band system for all-inclusive clients. You can access their pools, beaches and bufftets, but you could not access their cafe or other amenities located in their main lobby. Customers on an all-inclusive package were in a separate building altogether and had another lobby. I didn't like this it all. Oh! by the way, it is not called Akumel...not sure if they changed the name or if another hotel....
Are there in room safes? And is there a charge?4 answers
1 year, 16 months ago
Yes, there are safety deposit boxes and there is an additional charge for them. These charges are subject to change.
yes they do but they do charge a daily rate
There were room safes, but they required a fee.
Yes, the rooms have a safe without a lock. They require a rental fee for the service. Same thing for internet. NO WI-FII available.
There are in room safes. I didn't use them, so can't speak to the charges. I left a lot of electronics and some cash laying around and had no problems.
How do you get from the airport to Oasis Tulum? Bus? Cab? Shuttle? What cost should I expect?1 answer
5 months ago
We offer round trip transfers through AMStar DMC. We do not recommend a cab as the resort is 60-90 minutes away from the airport and the cabs are not regulated in Mexico. For pricing, please contact our office at 800-915-2322.
We just realized we're in the Superior Fun Room - is this bad?1 answer
I've read some reviews and we're not sure if we get a different bracelet and are limited in activities, food, etc.
And is it a long way from the resort?
1 month ago
Only 2 room types are offered through Cheapcaribbean at the Oasis Tulum: Garden and Ocean Front. The Grand Oasis has other rooms categories, however, this doesn't seem to be what you are referring to.
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The Oasis Lite room features garden views and all the amenities you'll need on your vacation, including USB ports, bath amenities, a direct-dial telephone ($), and minibar with bottled water and soda upon arrival (restocked on request $), and HD flat screen TVs with cable.
Budget-friendly tranquility where you can dig your toes into the sugar-white sand.
It's family-friendly and just a 5-minute walk to the dreamy sun 'n surf.
Touring Tulum and taking in all the history, along with the cool iguanas.
Dropping off your munchkins at the Kids' Club for a while you chill.
What We'd Change
It's about an hour from Cancun airport to Oasis Tulum Lite, but once you arrive, you'll find the location is really perfect.
Why You Should Go
While it's a 60-mile drive from the airport, you'll be glad to be hunkered down, escaping reality.
Don't miss checking out the sea turtles at nearby Akumal Beach.
The spa is awesome - be sure to book a massage and treat yourself.
Babysitting/Child Care ($)
Conference Facilities ($)
Laundry Services ($)
Scuba Diving ($)
24 Hour Front Desk
24 Hour All-Inclusive
Medical Services ($)
Audio-Visual Equipment ($)
Massage/Spa Treatments ($)
Dry Cleaning Services ($)
24 Hour Room Service ($)
Business Services ($)
Steam Room ($)
Pool Towels (complimentary)
Beauty Salon ($)
Car Rental Available ($)
Gift Shop ($)
Banquet Facilities ($)
Nearby Excursions & Attractions
Jet Ski Rentals
Map of Local Area
Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every
budget and every activity.
^^Oasis Tulum Lite
Carretera Chetumal - Puerto Juarez Km 252
Oasis Tulum Lite: Budget-friendly All-Inclusive, All-Amazing Gem Nestled in Eden
At this quiet escape haven that's also wallet-friendly, you'll be blown away by all the gorgeous tropical beauty. If you want, you can take a stroll over to their sister resort, Grand Oasis Tulum, and hang at their wildly gorgeous beach, along with the breath-stealing coral reef. There's a Kids' Club where you can drop your munchkins while you spoil yourself with a treatment at the spa, or just grab your favorite cocktail and chill under a fringy palm. All this awesome is waiting for you. Oasis Tulum Lite is located on the Grand Oasis Tulum resort complex in its own separate building 400 meters away from the main buildings and beach, which are accessible via a short walk, bicycle ride or golf cart shuttle. Grand Oasis Tulum Resort complex is where you will find the pools, restaurants and bars.
Grub, glorious grub. Here's a sampling menu of flavors: Mexican, American, Italian and more, plus many other snacky places, breakfast venues and buffets. Even sushi! Dig in.
Dos Lunas Type: Italian Hours: Daily, lunch and dinner Description: Traditional Italian cuisine. Indoor dining.
Arrecifes Type: International Buffet Hours: Daily, breakfast and dinner Description: Enjoy an international buffet in an indoor setting.
Arrecifes Terraza Type: Snack Bar Hours: Lunch, daily Description: Enjoy snacks in a casual, outdoor setting.
Akeru Type: Sushi Beach Bar Hours: Lunch, daily Description: Features fresh sushi. Outdoor dining.
Hacienda Sarape Type: Mexican Hours: Dinner, daily Description: Enjoy fine Mexican dishes with a casual, indoor
atmosphere. Reservations required.
Hippie Chic Grill Type: Grill Hours: Lunch, daily Description: Grill, tacos and tortas with outdoor setting.
Bites & Terrace Type: Continental breakfast & snacks Hours: Daily, breakfast and lunch Description: Light meals in an indoor/outdoor setting.
Maki Taco Type: Mexican and Japanese fusion Hours: Daily, dinner Description: Mexican and Japanese-inspired cuisine in a cozy indoor/outdoor setting. Reservations required.
Schedules and availability subject to change without notice. Restaurant reservations are made with the concierge at the resort.
It's always 5:00 somewhere, which means the drinks are on and flowing all over this blessed resort. You can find adult beverages in the lobby, on the terrace, or by the pool. Here's to you, Beach Citizens.
Splash Wet Bar
Swim-up bar. Open daily
Swim-up bar. Open daily
Sports Bar & Theatre
Bites & Terrace Bar
Sarape Tequila Bar
Coffee & Me
Coffee & Me at Lite
Akeru Beach Bar
Havana Cigar Bar ($)
Schedules and availability subject to change without notice.
BEACHES AND POOLS
You've got direct access to one of the most aahh-some sandy spots in all of Mexico, Akumal Beach, that's just a short stroll away. But it gets sunnier: the coral reef is beyond epic. The pools aren't too shabby either. There are four glistening pools. Jump in.
Available for an additional charge:
If you're looking for a full game, as a guest of Oasis Tulum Lite you enjoy preferred rates to several nearby courses.
Oasis Tulum Lite offers Wi-Fi throughout the resort for an additional charge.
Sensoria Spa offers a collection of exclusive treatments that incorporate ancient and modern techniques with certified organic products. Enjoy a full range of services designed to help you relax and get in touch with nature, surrounded by the incomparable beauty of the Mexican Caribbean. Treatments include:
Body scrubs and wraps
Sauna and steam room
Temazcal: Mayan sweat lodge purification ritual
Additional fees apply.
Oasis Tulum Lite features a supervised Kid's club for children ages 4-12. Certified in-room babysitting available for a fee.
KiddO Zone: Fully Supervised Kids Club
Ages 4-12 years old
Kids pool with slides, mushroom fountain, climbing iceberg and swim-up kids bar
Playground with trampoline
Video games room
Mini sun beds
Arts and crafts
Indoor and outdoor games and activities
Oasis Tulum Lite is located 60 miles from Cancun International Airport (CUN)
and a few miles away from Tulum archeological site and Akumal.
Check In/Check Out
Check-in: 3. Check-out: noon.
A valid credit card (American Express, MasterCard or Visa) is required upon check-in for possible incidentals not included in your hotel reservation.
The minimum age to check-in at Grand Oasis Tulum is 18.
In observance of Holy Week, some resorts in Mexico may put limits on the use of motorized water sports and loud music.
Student/Youth Policy (YEAR ROUND)
Spring Breakers and Student/Youth Travelers are NOT accepted. Student/Youth Travelers are defined by the resort as any guest under the age of 25 traveling without their legal parent/guardian. Please be advised that Spring Breakers and Student/Youth GROUPS between the ages of 18-24 are not accepted at this resort. This policy applies year round. Travelers under the age of 25 without a legal parent/guardian will be required to purchase a Student/Youth resort fee upon check-in at the resort. Cost is $30 (cash only and subject to change) per person per stay and is not refundable. If you do not adhere to the Student/Youth Policy, your reservation will be canceled and you will be notified accordingly. Resorts reserve the right to deny check-in.
Environmental Levy Fee
The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors effective September 1, 2017. Hotels will collect 20 Mexican pesos per room per day on check out; the proceeds will be deposited in an environmental trust to fund local projects. The Municipalidad of Solidaridad thanks you for your understanding and support of this worthwhile endeavor. Thank you and enjoy your visit.
All hours, fees, amenities, information and services are subject to change
Choose Your Options
We're sorry, we're currently making updates to this resort in our system. Please select another resort or contact one of our Customer Service Representatives at 1-800-915-2322 for assistance.