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BlueBay Grand Esmeralda

Mexico - Riviera Maya

Our Rating

4 Nights with Air from $549 All-Inclusive
Info Customer Reviews Questions & Answers
Customer Rating 409 Reviews
Value
 
4.3
Service
 
4.2
Beaches & Pools
 
3.8
Dining Options
 
4.0
Room Comfort
 
4.1
4.1 out of 5
"This resort provided great value. We had a wonderful time and the only downside was the time it took to check in and get our room and the food was just ok. All said and done it was a very great trip." – Rainman18p
410 out of 504 (81%) customers would recommend this product to a friend. Read All Reviews
view looking towards the beach from the main pool area lagoon to the left Largest of Many Pools This is live! Dirty pool tile bedroom gigantic pool area Entrance Swing Bar! critters outside our room, They love fruit. Beach Conditions waiting area for restaurants Great Place!!!! Fun at the pool View from our table at lunch! Stunning!! Beach view from my lounge chair Swinging beach bar View from our Room View of the resort from our room Me & Pepe Mexican Fiesta Night Room Just pulled up poolside Beach Marred by Sand Bags Relaxing by the pool! Excrusion At the Beach View from our balcony Jerry and Karen Barnett Pool area view from one of the restaurants Ruins of Coba large pool Our room view Sunset From the Blue Bay Almost time for dinner outside aea of steakhouse Swing bar next to the beach A Fine Day at the Blue Bay Beach View from our room Beautiful beaches
All Customer Reviews
1-4 of 409 reviews. Sort by
March 26, 2012
Good Value...no beach. Had a great trip!

We just returned from our visit to Blue Bay. I was expecting very little because I didn't have much to spend. I traveled with my 2 sons and husband. We were all very happy with the trip. No...it is not 5 stars but it was a great value! We stayed at the Barcelo' Palace Deluxe in Dominican Republic last year and felt very stressed from trying to make dinners plans every night!! Blue Bay has it right. It's a simple arrangement made in your building- done! And the people were super nice comparing to DR. In the DR they don't care. I won't return there. The food was great here. It's the usual A.I. faire. There were NO bugs. Who ever said that? The grounds are in great shape. There's is a CUTE tabby cat on the walk between the lobby and beach. He comes out at night. Say hello to him...The pool does need improvement and will have to be shut down to be fixed being as the ocean here is NOT good to even enter. I have never seen anything like it! So, no swimming or even walking on the beach line here. The beach is small. The sand is nice but there is so much sea weed it's like black sand in the water- gross... But if you go to the left and walk 5 minutes there is a nice lagoon. Grab some snorkel gear from Blue Bay pool area. It's free for 1 hour with a $20 deposit that is returned. So go and explore the river there. You can't use the chairs it's a different Hotel so leave your things behind...We were not happy that the one day the water was calm enough at Blue Bay for jet skis they didn't have any that worked! What? No need to buy your excursion from Cheap Carribean and the discount they offer on line before your trip??? FAKE! Check it out. It's the same price on line with the company's website. You can wait until you get there and see more choices of companies and trips or go to the companies (we used Olympus) website before you leave. There will have more choices. Just know that buying on line is quicker....The music at night on the beach is LOUD so you will want to be careful if that will bother you. We Loved building #1 Tulum. Our kids stayed in a room more inward and couldn't hear it. We were on the end... The night shows are okay. The show was better than the Barcelo's. Anyway...if you don't have a lot to spend don't worry- go here. The quality of people who vacation here is higher level. Not bottom of the barrel. But if you NEED beach- head more north or south. I hope this helps!


61 of 62 found this helpful
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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
3.0
Dining Options
 
4.0
Room Comfort
 
4.0
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Top 250 Contributor
From: St Paul, MN
Age: 45-54
Travel: 1-2 trips/year

August 6, 2010 Featured Review
Best Vacation I Ever Took

My girlfriend and I stumbled upon this gem when we were searching for affordable vacations. We had 3 criteria; it had to be an All-Inclusive Resort, it had to be accomodating, and it had to be gorgeous. Blue Bay was the obvious choice based on its price and it certainly did not disappoint. If you are planning on going to Mexico, it's a no-brainer, this is definitely the place to stay


73 of 76 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Philadephia. Pa
Age: 19-24
Travel: 1-2 trips/year

January 2, 2013
Excellent resort, great service

We stayed at BlueBay Esmeralda from Dec 19th thru 25th. We went with our 2 1/2 yr old daughter. CheapCarribean associate (i think her lastname is Taylor) recommended BlueBay as i specifically asked for kid-friendly resort and she was absolutely right. This place has been fabulously kid-friendly. Customer service is just great, they answer any questions we had and help out as needed. Resort: Well laid out, 2 big pools and beach. We got beach beds prettymuch anytime. Most ppl spent time on the pools and we did too. very clean all the time. Drinks were served through out (as expected very dilute but can't complain as you can as many). Lobby is a bit of a walk (we stayed in Building 5) but its ok and better than waiting for next shuttle. if you don't have to carry children its really an easy walk. There is a big breakfast/Lunch bar by the pool, very conveniently restrooms are close. There is a sports bar and an auditorium where nightly events are organized. We attended a few they had for children, especially xmas eve night was very good. Other than that not much to do at the resort, but thats the intent if you go to these resorts is basically to relax on the beach and pool i would think. Music in the sports bar was just ok. Food: Breakfast Buffet was excellent. they have all kinds of bread, juices, eggs, pancakes etc. Lunch and Dinner buffet was very good too. Service for drinks etc is exceptional, regardless of how big the crowd is. Mexican restraunt was really good, we didn't get a chance to try Italian, heard its very good, due their policy to make reservations a day before (not hard but they do this to drive more people to buffet as its easier for them than serving in restaurants, you can easily reserve though at your building concierge). To get around: Playa del carmen is close, its 5 USD for a shuttle ride, every few hrs from the hotel lobby. Coming back to Bluebay after 6 pm, is a cab ride they charge 20 USD (i am sure its less for locals but hey as a visitor..you know we pay the premium). Few things to know: Timeshare sales/presentation/VIP breakfast: its all the same, basically their timeshare pitch. when you checkin, they offer you to setup this, please try to say no. We did not say no, as they offered a Massage in Spa. Its not a massage, they call it Hydro therapy massage (its nothing but a pool). Don't fall for it. Currency: Please carry atleast 50 USD worth pesos (about 600 to 650). may be more if you are going for a longer stay. 1 USD is 12.5 Pesos, but they count as 10 Pesos (for e.g. if you take that shuttle to Playa Del Carmen, ticket is 50 pesos, if you pay in $, they charge 5 USD, not a big deal but its 20% extra on everything like souvenirs, shuttles, cabs etc). Tours: if you are planning to do any tours (for e.g. Chichen Itza, Tulum etc), which you will if you are staying more than a few days. I suggest you go to Playa Del carmen (when you get out of shuttle and walk onto the shopping area, its really 1 big street you can't miss it), there are ton of travel agencies selling tours. you can bargain, even if you don't you get them for 40% or so cheaper than booking from BlueBay Lobby. Its the same exact tour but just booking from hotel lobby they charge hefty premium (for e.g. Chichen Itza, we paid 70$ each, it was 110$ from hotel lobby). Even if you book in Playa Del carmen, they will pickup and drop from Hotel lobby.


26 of 26 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
4.0
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Top 1000 Contributor
From: jersey city nj
Age: 25-34
Travel: 1-2 trips/year

February 14, 2011 Featured Review
Just like the pictures

This place was exactly what we expected and more. It was everything it pictured online. Staff was great, it was clean and the most relaxing yet most fun trip we've ever been on!


78 of 83 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Danbury, CT
Age: 25-34
Travel: 1-2 trips/year

Room Information

Bluebay Grand Esmeralda features 979 guest rooms and suites housed in eight, two- and three-story buildings. Guest rooms come equipped with balconies or terraces and partial ocean or garden views, flat-screen TVs with cable and pay movies, minibars, in-room safes and complimentary Wi-Fi.

Room Details

Garden View
Hotel/Studio Unit Details

Ocean View
Hotel/Studio Unit Details

Emerald Jacuzzi Suite
Hotel/Studio Unit Details

Emerald Swimup Suite
Hotel/Studio Unit Details

What's to Love

If you want luxury, this hotel is the answer. From a personal Jacuzzi on your private terrace, to an over-sized canopy bed on the beach, you'll relish every moment at this resort.

 

What We'd Change

The beach is beautiful, but somewhat rocky. That doesn't matter so much, when you see the resort's two gigantic pools, which together have more than 30,000 sq ft.

 

Why You Should Go

The chance to experience the Yucatan, from ancient Mayan ruins to the charm of Playa del Carmen paired with a Blue Bay Grand Esmeralda all inclusive package is unbeatable.

Available Amenities

  • Beach Bar
  • Business Center ($)
  • Cable/Satellite TV
  • Babysitting/Child Care ($)
  • Children's Pool
  • Concierge Services
  • Conference Facilities ($)
  • Cribs Available on Request
  • Currency Exchange
  • Daily Maid Service
  • Dive Shop
  • Fitness/Exercise Room
  • Gift Shop
  • Jacuzzi
  • Kayaks
  • Kids Club
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Room Service ($)
  • Scuba Certification ($)
  • Swimming Pool(s)
  • Windsurfing
  • Sailing
  • Aerobics
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Sauna
  • Poolside Bar
  • Parking
  • Ping Pong
  • Billiards
  • 2 Bars/Lounges
  • 8 Restaurants
  • Porter/Bellhop
  • Multilingual Staff
  • Catering
  • Elevators
  • Fax Machine ($)
  • Laundry Facilities
  • Beach Towels
  • Spa Services ($)
  • Handicap Room Available
  • Steam Room ($)
  • Honeymoon Packages ($)
  • Beach Volleyball
  • Wireless Internet Access ($)


Nearby Excursions & Attractions

  • Beach
  • Dining
  • Golf Course(s)
  • Horseback Riding
  • Jet Ski Rentals
  • Kayaking
  • Marina
  • Mayan Ruins
  • Medical Facilities
  • Motor Boat Rentals
  • Parasailing
  • Sailing
  • Scooter/Moped Rental
  • Scuba Diving
  • Shopping
  • Snorkeling
  • Windsurfing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

BlueBay Grand Esmeralda

Km 300, Carretera Federal Chetumal - Pto. Juarez, CP

+52 98 48 77 4500

Hotel Description

Bluebay Grand Esmeralda: Luxury Abounds at this All-Inclusive Retreat

Warm, frothy water spills over and around you. You're stretched out in a private Jacuzzi, on the terrace of your suite, at the all inclusive Blue Bay Grand Esmeralda on the Mayan Riviera. Just 10 minutes from Playa del Carmen, this award-winning resort is the perfect escape from everyday cares. It's also a great base for exploring Mexico's Yucatan Peninsula.

As you stroll along the private beach, cast an eye toward the thatched Mayan roofs in this 180-acre, tropical paradise. When you're ready to challenge wind and water, grab a windsurfing rig from the beach, in front of the resort, and embark on an adventure. Or if you prefer the undersea world, you'll find snorkeling and diving opportunities nearby.

Two, huge, free-form pools occupy more than 30,000 sq ft between the main buildings of Blue Bay Grand Esmeralda and the beach. Designer chaise lounges, deck-side and within the pools, invite guests to take it easy. But you'll also find plenty of activity in the pools, from aquatic spinning to pool volleyball. When you prefer to stay dry, catch a beach volleyball game, or try the two tennis courts.

After an active day, consider pampering yourself with the "Labyrinth of Sensations," at the hotel's state-of-the-art spa. This thermal-bath circuit awakens your body with a footbath, sauna and vapor therapy. The spa offers special packages for couples, as well as for pregnant women.

A dining dilemma awaits you. Should you choose salmon fillet with gorgonzola cheese, accompanied by red-pepper, mashed potatoes and Mediterranean vegetables, at Il Cuore Di Rossi? Or will it be beef medallions in Roquefort sauce, at L'Atelier?

After a great night in one of the rooms or suites at Bluebay Grand Esmeralda, you're ready to start exploring the fascinating, and even haunting, Mayan pyramids at Chichen Itza, about three hours away. Another fun outing near the hotel is Xcaret Park. Snorkel in one of two underground rivers at the park, or swim with dolphins. From its butterfly pavilion to the bat cave and turtle farm, Xcaret Park is as special as this Blue Bay Resort.

This hotel is All-Inclusive.
Features include:

  • Accommodations as selected
  • All meals and beverages, including national-brand, alcoholic beverages
  • Taxes and gratuities


DINING

This hotel includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.

Don Isi
Type: Mexican
Hours: Daily, 6pm-10pm
Description: Mexican cuisine served a la carte. Reservations are required.
Dress code: Slacks and shoes required.

L'Atelier
Type: French
Hours: Daily, 6pm-10pm
Description: International and French a la carte specialties in show-cooking format. Reservations are required.
Dress code: Slacks and shoes required.

Il Cuore De Rossi
Type: Italian
Hours: Daily, 6:30pm-10pm
Description: Featuring creative Italian specialties. Reservations are required.
Dress code: Slacks, sleeved shirt and shoes required.

Jaal-Ha
Type: Buffet
Hours: Breakfast - daily, 7am-11am; Lunch - daily, noon-5pm
Description: Offering an extensive buffet with a sampling of international culinary options.
Dress code: Shirts and shoes required.

El Pescador
Type: Seafood
Hours: Daily, 6pm-10pm
Description: Serving seafood specialties. Reservations are required.
Dress code: Slacks, sleeved shirt and shoes required.

Festival
Type: Buffet
Hours: Breakfast - daily, 7am-11am; Lunch - daily, noon-5pm; Dinner - daily, 6:30pm-10:30pm
Description: Featuring a buffet of international cuisine.
Dress code: Shirts and shoes required.

Steak House Restaurant
Type: Steakhouse
Hours: Daily, 6pm-10pm
Description: Features fine steak cuts and other specialties a la carte; located near the beach. Reservations are required.
Dress code: Slacks and shoes required.

Asian Restaurant
Type: Asian
Hours: Daily, 6pm-10pm
Description: Features Oriental fusion food and other Asian specialties a la carte.
Dress code: Slacks and shoes required.

All hours are subject to change.



BARS/NIGHTLIFE

Sports Bar
Daily, 24 hours.

Bar los Columpios
Located between the pool and the beach. Open daily.



BEACH

BlueBay Grand Esmeralda sits on an exclusive stretch of white sand beach overlooking the waters of the Caribbean.

POOLS

The resort includes 3 swimming pools, including a special area for children. Chaise lounges are located around the swimming pool perimeter, as well as inside the pool. The pools also feature underwater, stationary bikes for fitness-conscious guests.

SPORTS/ACTIVITIES

Water

  • Windsurfing
  • Kayaking
  • Sailing

Available for an additional charge:

  • Snorkeling
  • Scuba

Land

  • Fitness
  • Tennis
  • Beach volleyball
  • Billiards
  • Ping-pong


INTERNET

Bluebay Grand Esmeralda offers complimentary Wi-Fi in rooms for one device per room. Guests may upgrade their complimentary Wi-Fi package for $3USD a day.

SPA SERVICES

A wide selection of spa services are available for guests.
  • Massages
  • Facials
  • Body treatments
  • Beauty salon


WEDDING/HONEYMOON

Wedding services are arranged directly through the front desk.

CHILD CARE

The Kids' Club is open daily from 9am-5pm. Babysitting available for an additional charge.
  • Games
  • Sports and activities
  • Mini-cafeteria


ADDITIONAL INFORMATION

Location
BlueBay Grand Esmeralda is located 22 miles from Cancun International Airport (CUN). Approximate driving time to the BlueBay Grand Esmeralda is 45 minutes.

Check In/Check Out
Check-in: 3pm. Check-out: noon.

Minimum Stay
A 4-night minimum stay is required for arrivals Nov 26-29, 2016, Dec 26-Jan 1, 2017, and Nov 26-29, 2017.
A 4-night minimum stay is required for all travel when booking the Premier categories.
A 6-night minimum stay is required for all travel when booking the Emerald Suites.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Environmental Levy Fee
The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors effective September 1, 2017. Hotels will collect 20 Mexican pesos per room per day on check out; the proceeds will be deposited in an environmental trust to fund local projects. The Municipalidad of Solidaridad thanks you for your understanding and support of this worthwhile endeavor. Thank you and enjoy your visit.



All hours, fees, amenities, information and services are subject to change without notice.
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5 days, 4 nights
Travel Dates 6/25 - 12/23
Starting at $549 was $759
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 6 days left to book!

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