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Sunscape Dorado Pacifico Ixtapa

Mexico - Ixtapa/Zihuatanejo

Our Rating

4 Nights with Air from $1,539 All-Inclusive
Info Customer Reviews Questions & Answers
Customer Rating 9 Reviews
Value
 
4.0
Service
 
4.2
Beaches & Pools
 
4.4
Dining Options
 
3.6
Room Comfort
 
4.2
4.1 out of 5
7 out of 10 (70%) customers would recommend this product to a friend. Read All Reviews
Our view every morning Baby sea turtle 2 minutes old.
All Customer Reviews
1-4 of 9 reviews. Sort by
May 1, 2012
A disappointment

For the past 15 years or so, I have been lucky enough to visit different areas of Mexico- about once a year. My stay at the sunscape dorado resort was a let down. The all-inclusive reaturant choices were extreamly limited, and were rarely open when they said they would be. Fortunately, I am able to venture out and get a micro-bus to the local areas and get some great food! The staff didn't seem interested in giving me advice or help. --Cesar, Simon and Erik at the beach bar were fun and did give us some good information. On a more vacation friendly note... the guided snorkel trip to Ixtapa island was great! Lots of fish swimming all around you! And the highlight was the Picante sunset cruise! Really wonderful!! Capt. Tony along with his crew saved the day! Fun Fun Fun!!


30 of 34 found this helpful
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Overall Rating: 2
Value
 
2.0
Service
 
2.0
Beaches & Pools
 
4.0
Dining Options
 
1.0
Room Comfort
 
5.0
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From: Salem, Or
Age: 45-54
Travel: 1-2 trips/year

March 26, 2013
Ixtapa/Zihautenjo

We overall we really enjoyed our trip. Some advise: We went with the cheapest room option. Next time would upgrade to the full ocean view or better yet their junior suite. You need tip money even though it states gratuity included. Bring a lot of 20 pesos! The Italian restaurant was very good. The other restaurants were good just not as good. Bring Off Bug Spray when walking to Marina or going downtown Zihaut. The sunset cruise was amazing. We happened to catch a mom and baby Humpback whale. It was fantastic! The locals are wonderful. It's a beautiful, fun, and safe place to visit. We'll be back next year!


7 of 7 found this helpful
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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
4.0
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From: Portland, Or
Age: 45-54
Travel: 1-2 trips/year

August 19, 2013
Go there, you'll love it

What can I say, our family (myself, my husband and our two daughters ages 9 and 11) enjoyed 9 days/8 nights at this wonderful resort. From the moment we arrived, we were treated with many small touches that made our vacation go from great to fabulous. While checking in we were pampered with fruity punch to quench our thirst and warm scented towels to wipe the sweat from our brow and to soothe us. It was prior to check-in, but thankfully our room was ready. As we approached our family ocean front suite my soon-to-be 10 year old took off running for the doors as there were birthday balloons and a banner strung across the door. She was thrilled and so was I that they remembered it was her birthday. We have stayed in many ocean front suites, but this was by far the most expansive one. With the unique floor plan, you get 2 full balconies to enjoy the breathtaking views. The mini bar is stocked daily with something for the whole family to enjoy. The resort facilities are immaculate. The grounds are very well taken care of as are the common areas to sit and lounge in. Housekeeping did a fantastic job too. Sometimes when they’d come in for turndown service, they would take our soiled towels and replace them with new ones. It just seemed to keep our room even tidier. The Wi-Fi didn’t work in our room, but it worked perfectly in all areas of the lobby. One day we had trouble opening our safe, but a phone call to the front desk and a short wait later, someone was there to fix it right away. The beach area is where we spent most of our time. The waves are a bit rough, but still fun to play in. We rented a boogie board from a small shop across from the resort for a few days versus renting it from a vendor on the beach. One daughter parasailed and we all rode a banana boat. All of these activities and more are within a short walking distance on either side of the resort. We were always able to find seating under a shade structure. Beware though; the dried sand is extremely hot to walk on even for just a short distance. The pool areas were nice as well, but we spent minimal time there. My daughters enjoyed the waterslides and they participated in a few poolside activities with the entertainment staff. We dined at every restaurant except Gohan (sushi) and Da Mario (Italian adult only). All were very good and the wait staff if amazing. Sometimes the waiters knew what we wanted without having to ask. We were always well taken care of. We also tipped after each meal which we feel is only fair. Despite being an all-inclusive, we feel a little extra goes a long way. I should also mention they every restaurant is outdoors except DaMario. There were also a few theme nights where the outdoor garden was transformed into a huge dining area and the entertainment crew performed on stage. Our daughters enjoyed a full body massage from the spa. They felt like royalty and enjoyed every moment from the robe and slippers to the chocolate scented oil to the lemon water afterwards. I of course was in the adjoining rooms with them since they are minors (this was required). On the day of my daughter’s birthday, she was surprised with more balloons and cake in our room. What better way can you think of to spend your 10th birthday? Thank you Rene for making this happen! We took one adventure offsite to Ixtapa Island. This was just a short distance away and we all had a great time there. The snorkeling was good as a guide took us out. We saw lots a pretty fish. Our girls also enjoyed a massage here on the beach while my husband and I enjoyed a little alone time. The island is beautiful and the waves are calmer. There are a few restaurant choices and a lot of watercraft choices as well. A great day trip! As per our norm, one evening we did a photo shoot. We were thrilled with the quality of the service as the photographer captured our personalities. I’ll cherish these photos forever. I almost forgot to mention this, but they do have an Explorers Kids Club. Our daughters only participated in the rock climbing and the releasing of baby sea turtles into the ocean. It was terribly busy and overcrowded that evening on the beach, but it was an unforgettable experience seeing those tiny turtles making the crawl out into the ocean. Overall, I would certainly come back to the quaint town of Ixtapa and would lodge at the very same resort. It was a good value for our money and feel we were very well taken care of. We never had a bad experience as everyone we encountered was super friendly and willing to make our stay enjoyable and memorable. Thank you Suncape Dorado Pacifico for making our getaway a lasting memory!


6 of 6 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Liberty, MO
Age: 35-44

December 11, 2012
Mixed Bag

The food and service were quite good at this resort. The guests who returned many times were in evidence. Many people we met had returned to this resort multiple times. That is a good recommendation. However, they endured the week-end crush because they felt the resort would not exist without the week-end guests and the ensuing melee. We appreciated the variety of good food and excellent choices at the restaurants. The breakfasts did not have the variety we had encountered at other all-inclusives, but the food we had for lunch and dinner were much better. We have never been to an all-inclusive that ran out of vodka, rum and champagne on multiple occasions. There were several times during our stay that we would order a drink only to find our choice was not available. We were never sure why the availability was limited, but this only happened on the week-ends when the number of guests increased exponentially. This also resulted in many unattended uncontrolled children. Of course, kids will be kids, but often there was no attempt to tame the splashing and yelling. Even worse was the balloon fight the hotel staff organized. That got way out of control and consumed the entire pool. There was no escaping the rabid combatants. The ocean was a bit rough by the resort, but quite pleasant farther down the beach. The first night we went to the Gohan restaurant was enjoyable. The second time we went the servers could not speak English and our orders were completely confused. We will not go back to the resort because other resorts we have found are enjoyable for our entire star.


10 of 12 found this helpful
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Overall Rating: 3
Value
 
3.0
Service
 
4.0
Beaches & Pools
 
2.0
Dining Options
 
4.0
Room Comfort
 
2.0
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From: Southern California
Age: Over 65
Travel: 3-6 trips/year

Room Information

285 guestrooms and suites, located within an 11-story tower, feature one king or two double beds, a private furnished balcony with stunning views of the Pacific Ocean, daily refreshed mini bar, air conditioning, luxurious bath amenities and flat screen TV.

Room Details

Deluxe Partial Ocean View Room
Hotel/Studio Unit Details

Deluxe Ocean View Room
Hotel/Studio Unit Details

Sun Club Deluxe Ocean View
Hotel/Studio Unit Details

Sun Club Family Suite Oceanfront
Hotel/Studio Unit Details

Sun Club Honeymoon Suite
Hotel/Studio Unit Details

What's to Love

Red carpet check-in at the Sunscape Dorado Pacifico along with refreshing freeze pops to cool you off.

Magic World Aquatic Park where you kids can enjoy waterslides, shallow and wave pools.

Their world-class spa (with stress-smashing treatments) has the only hydrotherapy rooms in Ixtapa.

Swimming with the dolphins (Hi Flipper!), deep-sea fishing, bocce ball and dance classes.

Classes where kids can learn to be a DJ and take photography lessons.

Open air Bali beds and palapas for your beach shade with full food and drink service - unlimited top-shelf drinks.

Epic snorkeling at Playa Las Gatas.

 

What We'd Change

There are dress codes in the specialty restaurants, which means no dining in your swimsuit. But hey, gourmet dining is so worth the effort.

 

Why You Should Go

It's just 20 short miles from the Ixtapa Zihuatanejo International Airport (ZIH).

All Explorer's Club staff are certified for children by the Red Cross - a relief, right?

Two golf courses within minutes of the resort, and tennis courts on site.

Zihuateanejo is 10 minutes away with cute folk art shops, boutique hotels where you can grab a drink, and fresh seafood places to grub. (You get two towns with one resort).

No pesky wristbands.

Available Amenities

  • Tour Assistance
  • Banquet Facilities
  • Beach
  • Business Center ($)
  • Babysitting/Child Care ($)
  • Concierge Services
  • Conference Facilities ($)
  • Cribs Available on Request
  • Currency Exchange
  • Daily Maid Service
  • Fitness/Exercise Room
  • Golf Course ($)
  • Jacuzzi
  • Kids Club
  • Laundry Services ($)
  • Nightly Entertainment
  • Playground
  • Pool Bar
  • Swimming Pool(s)
  • Tennis Court(s)
  • Scuba Diving ($)
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Dance Classes
  • Medical Services ($)
  • Non-Smoking Rooms (on request)
  • 6 Restaurants
  • 5 Bars/Lounges
  • Shopping
  • Multilingual Staff
  • Snack Bar
  • Theater
  • Elevators
  • Audio-Visual Equipment ($)
  • Spa ($)
  • Spa Services ($)
  • Wedding Services ($)
  • Dry Cleaning Services ($)
  • 24 Hour Room Service
  • Honeymoon Packages ($)
  • Beach Volleyball
  • Wireless Internet
  • Flat Screen Television
  • Watersports Center ($)
  • Beach Towels
  • Pool Towels (complimentary)
  • Loungers at Beach and Pool
  • Tour and Island Information
  • Introductory Scuba Lesson
  • Beauty Salon ($)
  • Handicap Rooms (on request)
  • Car Rental Available ($)
  • Dive Shop ($)
  • ATM/Banking ($)
  • Fishing ($)
  • Doctor on call 24 hours
  • Babysitting Services ($)


Nearby Excursions & Attractions

  • Beach
  • Deep-Sea Fishing
  • Fishing
  • Fitness Center
  • Golf Course(s)
  • Historical Site(s)
  • Marina
  • Scuba Diving
  • Windsurfing

Map of Local Area

Quaint and cozy, the towns of Ixtapa and Zihuatanejo are quickly gaining a reputation among tourists seeking rest and relaxation rather than the hustle and bustle of large resort towns.

Sunscape Dorado Pacifico Ixtapa

Paseo de Ixtapa S/N Lote 3-A

+52 322 226 8700

Hotel Description

Sunscape Dorado Pacifico Ixtapa: Where You Can Veg and the Kids Can Play

Imagine this: you check in on the red carpet at the Sunscape Dorado and are handed a frozen welcome treat. Later, your kids revel in a sand castle-making contest while you lie in an open air Bali bed sipping on a delectable frozen beverage beside crystal blue waters. Your stress? History.

This beach bliss is yours for the taking.

At Sunscape Resorts & Spas, you and your family are treated like royalty - but in a fun, relaxed, non-stiff-upper-lip-way. These smartly organized beach home-away-from-homes promise a ginormous amount of family-centric activities, and deliver Unlimited-Fun® - for the kid in everyone. Yep, the chances to laugh and smile at Sunscape Dorado are endless. You'll enjoy buckets of good stuff that includes:

  • Dwelling in comfy, spacious suites with dreamy views of the Pacific from Mexico's Gold Coast.
  • Giving kids a resort passport that kicks off a scavenger hunt that involves getting stickers from various resort locales (read: keeps them occupied so you can chill).
  • Enjoying a variety of scrumptious restaurants with kid-friendly menus - and unlimited drinks for you.
  • Noshing any time your stomach hollers with 24-hour food/drink kiosks - healthy and kid-friendly.
  • Releasing your kiddos to the Explorer's Club (3-12) so they can burn off some energy with castle competitions, arts & crafts, and more.
  • Sending your 13-17 year-olds to the Core Zone so they can constructively channel their teen angst. Enjoying family entertainment that won't make grandma blush.
  • Cutting loose with dozens of land and water activities.
  • And so much more that won't fit into this bulleted list.


DINING

So you like food, do you? This resort's got it all covered: International (two), Mexican, Italian, two grills and even a quaint coffee shop where you can get you afternoon mocha. Best of all, there are kid-friendly and healthy options. Bring your appetite because you'll need it.

Windows
Type: International
Hours: Breakfast- daily, 7am-noon; Lunch- daily, 1pm-5pm; Dinner- daily, 6pm-11pm
Description: Buffet restaurant serving a variety of international delicacies.
Dress code: Bermudas, long shorts or capri pants, sneakers or sandals. No sleeveless shirts for men.

Tamarindo
Type:
Mexican
Hours: Daily 6:30pm-11pm
Description: A la carte restaurant serving authentic Mexican favorites.
Dress code: Casual elegance. Tennis shoes or sandals, dress shirts with sleeves and long pants are required for men. No sleeveless shirts or flip-flops.

Da Mario
Type: Italian
Hours: Description: Enjoy delectable Italian cuisines.
Dress code: Casual elegance. Tennis shoes or sandals, dress shirts with sleeves and long pants are required for men. No sleeveless shirts or flip-flops.

Barefoot Grill
Type: Grill
Hours: Daily, noon-6pm
Description: This poolside venue serves up grilled snacks in a casual atmosphere.
Dress Code: Bermudas, long shorts or capri pants, sneakers or sandals. No sleeveless shirts for men. Ladies must wear a swimsuit wrap or cover-up.

Bluewater Grill
Type: International cuisine
Hours:Breakfast - daily, 8am-11am; Lunch - daily, 1pm-5:30pm; Dinner - daily, 7pm-11pm
Description: Delicious international food served in a cozy, seaside setting.
Dress code: Bermudas, long shorts or capri pants, sneakers or sandals. No sleeveless shirts for men. Ladies must wear a swimsuit wrap or cover-up.

Coco Cafe
Type: Coffee and tea cafe
Hours: Daily, 7am-5pm
Description: Cafe serving coffee, teas and pastries made fresh daily.

The Snack Machine
Type: Snacks
Hours: Daily, lunch: Noon-6pm and dinner: 7pm-10pm
Description: Serving a fun variety of snack options, from hamburgers to nachos, and everything in between.

Kids Korner
Type: Drinks
Hours: Daily, Noon-6pm
Description: Drink station where kids can create their own colorful drinks.

All hours subject to change.



BARS/NIGHTLIFE

Where to start? There are several fun spots you can check out: one cool lobby bar, a pool and beach bar, a swim-up bar (woo hoo!), plus a music lounge for a little more festivity. Soft drinks and natural fruit juices are free-flowing for the little ones. Lots of choices = lots of Happy.

Rendezvous
Lobby bar. Daily, 5pm-11pm.

Barracuda
Pool and beach bar. Daily, 10am-6pm.

Manatee
Swim-up bar. Daily, 10am-6pm.

Starlight Lounge
Music lounge. Daily, 11pm- 1am.

Eclipse
Music lounge. Daily, 10pm-1am.



BEACHES AND POOLS

You can relax at one private, pristine beach kissed by turquoise water. There are two swimming pools with two water slides (likely Kid Central), and a Jacuzzi for your beach pleasure. There is also Sunny's Place Splash Park, open from 8am-8pm, daily, that features several water slides, sprinklers, splash buckets, and more for kiddos 3-12 years old. This, friends, is living.



SPORTS/ACTIVITITES

Water

  • Water slides

For an additional charge:

  • Sport fishing
  • Motorized watersports
  • Scuba diving

Land

  • Tennis (lit for night play)
  • Ping Pong
  • Beach volleyball
  • Fooseball
  • Euro bungee
  • Rock climbing wall
  • Horse shoes
  • Bocce ball
  • Bean bag toss
  • Shuffleboard
  • Board games
  • Fitness center

Golf
Golf is available near Sunscape Dorado Pacifico Ixtapa.



INTERNET

Sunscape Dorado offers complimentary wireless internet access available in lobby (additional costs apply for use in other areas of the resort.)

SPA SERVICES

Sunscape Spa by Pevonia is the resort's brand-new, first-class spa (fees apply). Daily, 9am-7pm.
  • Massage and facial center with hydrotherapy rooms
  • Soothing signature treatments
  • Couple's treatment rooms
  • Oceanfront massage options
  • Waxing
  • Manicures and pedicures
  • Beauty salon


WEDDING/HONEYMOON

Sunscape Dorado Pacifico Ixtapa offers wedding and honeymoon packages and an on-site wedding coordinator to organize all the details (fees apply). Please contact the resort directly.

CHILD CARE

The Explorer's Club for kids is a fully supervised program for children ages 3-12, with different programs based on science, nature and exploration. Daily, 9am- 9:30pm.

  • Theater for performing children's own plays
  • Arts and crafts
  • Playground
  • Water fountain
  • Movie nights
  • Sandcastle competitions
  • One night a week kids have the opportunity to sleep in tents at the club or on the beach (with parents' approval, of course)!

The Core Zone caters to tweens and teens ages 13-17. Daily, noon-8pm

  • Sports and games for teenagers
  • Backgammon
  • Chess and checkers
  • Foosball
  • Xbox, Playstation, LCD TV
  • Social media events, photography lessons, DJ classes, meet-up mixers

All Explorer's Club staff are certified in CPR for children by the Red Cross.


ADDITIONAL INFORMATION

Location
Sunscape Dorado Pacifico Ixtapa is located 20 min from Ixtapa Zihuatanejo International Airport.

Check-In/Check-Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.

Awards
2014 AAA Three Diamond Award
Rainforest Alliance Verified



Deal of the Day Terms and Conditions
By booking the Deal of the Day room you are getting an even bigger discount on your vacation! Please note that by booking this room category we are unable to cancel or modify your hotel stay. Any changes or cancellations to the Deal of the Day room category will be assessed a 100% fee. No refund or credit will be issued for the hotel portion of your reservation.



All hours, fees, amenities, information and services are subject to change without notice.
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