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Villa del Palmar Cancun Luxury Beach Resort & Spa

Mexico - Cancun

Our Rating

4 Nights with Air from $919 All-Inclusive
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Customer Rating 194 Reviews
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4.4 out of 5
"Great food, excellent service.... Many pools clean, good massages... Don't waste your time with the time share presentation, waste of time. Great place other wise. Would go back" – Diabli2
200 out of 227 (88%) customers would recommend this product to a friend. Read All Reviews
Beach lounge Upfront at the Resort A view of the pool View from our room Elbert making drinks at Tiki Bar View from my balcony. enjoying the morning sun hubs at our favorite pool-the infinity pool by the snack bar beach view Doesn't get much better than this! Completed Paradise view from the pier Infinite pool The SWEETEST and AMAZING Eligia! hammocks on EVERY deck Isla Muejeres view from our balcony The infinity pool & ocean south beach style beds -supa chic! One of the most beautiful views
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1-4 of 194 reviews. Sort by
July 23, 2012
Great resort, great pools

Overall really liked this resort. It is only 2 years old and as such they are really promoting their other hotels in the chain and push a hotel "tour" when you first check-in. It's not really a time-share thing but has the same feel. Any time we tried to get help from the concierge they tried to sign us up for the tour. That was pretty annoying. Other wise the rooms were great, all with ocean views. The pools were warm, clean and awesome. Our kids loved em. The restaurants were the best we have had at an all inclusive. There is one restaurant that does require closed toed shoes so heads up to bring shoes, even tennies work. The beach was messy because there was a tropical storm a couple weeks before. The water was nice and you could snorkel rich from the beach. Saw lots of fish, sting little baby rays and conch shells. The hotel has sea kayaks and stand up boards that are free to rent which was a blast with the kids. Isla Mujeres is an island right across the way and that is worth a day trip. The ferry leaves every couple hours and it is a 5 minute beach walk from the hotel. It is $3.5 US and you need to buy the ticket an hour in advance. There is a Dolphin Discovery at the island which was cool for the kids and you can rent a golf cart to trek the island. You can also hire a small boat to take you out to snorkel off the reef. It runs $35 a person and well wroth it. We would de

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Overall Rating: 4
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From: Grand Junction, Colorado
Age: 35-44
Travel: 1-2 trips/year

January 24, 2013
Pros and Cons to the resort

This location was one of the most beautiful places I have ever stayed. The beaches, pools and landscape were immpecable. I did not like the fact that I had an all inclusive package and others did not. I had to wear a plastic braclet and then wait to sign a bill at the end of each meal or bar tab which was annoying when you weren't paying for anything anyway. I also had to ask for room towels and mini bar service several tmes before anyone took care of it. I just felt they were slow for service in all aspects. This location is about 35-40 minutes away from anything and offers absolutely no night life. If you are looking for anything else to do other than lay in the sun this might not be the place for you. This place literally shuts down by 8 pm.

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Overall Rating: 4
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From: Battle Creek, MI
Age: 35-44
Travel: 1-2 trips/year

March 29, 2013
great vacation by all...

First off everyone has their own opnions - this is our take on the whole trip. Great resort, great food, and great people. Never had bad service, nor did we have a bad meal. I have been to alot of all inclusive resorts and this food was by far the best. (tiki bar that was your choice for pool side lunch could have had more choices expecially for the young kids) They have 3 levels of stay at this resort and each has a different colored bracklet that you wear the entire stay. So if you go for $499.00 you are going to be given the $499.00 treatment. If you go there and pay $1000.00 a person all inclusive you are going to be treated like a $1000.00 guest. Thats just the way it is. If you pay for budget you are going to get budget. Going on the timeshare deal is i think is when all these bad reviews come into play. We went all inclusive for 3 people - 2 were children and i can tell you it was wonderful. The staff remembered us each night and during the day - if you go to the same spot daily you will have the same pool or beach side server. My son had a birthday the day we arrived everyone knew and wished him happy 9th. Even after 6 days the waiter on the 6th night said so we have a birthday boy with us. Staff couldnt have been nicer. Tipping - come on - go on vacation and have people wait on you all day and dont tip!!! These are the people who write bad reviews the cheap skates. Tip alittle and the service will follow. These people work 12-16 hour days why wouldnt you tip. As far as having to sign everytime you get something - yes you do - its not that big of a deal. I always just signed my name and put xxxxx 's in the tip section. I tipped in cash. They do this because of the different plan options. Pay as you go - timeshare deal - european inclusive and all inclusive. Go all inclusive well worth it... My daughter tried to keep track of what food and drinks cost for the 7 days and it was around $1200.00 with only one adult. If you can upgrade i would do it ( the suite rooms are amazing) I got a free upgrade when i booked thru cheap caribean. The room was great - 2 bathrooms - a seperate bedroom (kig size bed) and whrilpool tub. Great room - i didnt cook but the kitchen was cool to have. Mini bar - pop, beer, water, candybars, chips. filled daily.. This one bedroom oceanview suite had a washer/dryer. We were in building #2 so this is in the center of the horseshoe layout. View was breathtaking. Go to this resort - only down falls - if you get the murphy bed in the living room it is HARD... if you want nightlife - or want to go into town. $30.00/cab to get into town- and nothing going on at night. Great grounds, good people, great food - i would take my kids back next week if i could.

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Overall Rating: 4
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From: Joliet, Illinois
Age: 45-54
Travel: 1-2 trips/year

March 29, 2011
Great Short Winter Get-away!

Took a girls only trip for 4 nights at the Villa Del Palmar Cancun. The resort will be beautiful and already is quite impressive with the huge pool with fountains, multiple hot tubs and expansive pool side area. Since only first phase was completed (opened Dec 2010), there were only 2 restaurants open not incuding the beach grill; but that seemed to suit us fine. The beach area was beautiful, but water cloudy and filled with seaweed at the shoreline. I think since the hotel is newly opened and word isn't out yet, we were able to get lounge chairs on the beach without difficulty, though there seemed to be plenty. The staff were all very friendly and quick with service throughout our 4 night stay. There was only one occassion when pool side service was pretty slow. Not sure what that was about. There were plenty of adult activities available daily but we spent most of our time on the beach or lounging by the pool. There were very few activities for children which would make it difficult for families with young ones. Even my 16yo son would have been bored. When the resort is complete, they may offer more children's/teen activities. The room was gorgeous! The main downside was the continuous construction at the resort. We were hoping to awake in the mornings with our sliding doors open to hear the sounds of the ocean; instead we heard multiple loud construction noises beginning in the a.m. on through to at least 5pm. Saturday they only worked a half day and Sunday, luckily, they were off. That one quiet morning on our balcony was perfect. Wish we could have had more of that. This is why my overall rating was 4 palms instead of 5 since the construction will cease one day. I would recommend this resort to friends. Don't know that I'll return as I prefer smaller more intimate resorts. Once this second phase is complete, this resort is going to be huge and could be fun if you like the larger resort. All in all it made for a great winter time blues getaway.

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Overall Rating: 4
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From: Atlanta, GA
Age: 35-44
Travel: 3-6 trips/year

Room Information

Villa del Palmar Cancun features 415 guestrooms and suites located in three towers. Rooms feature balconies, kitchenette with mini bar, full bathroom with tub, satellite TV and high-speed internet access for an additional charge.

Suites are equipped with full kitchens, separate bathtubs and showers, double sinks and bathrobes. The Suites also feature a living room, dining area, daily maid service, murphy bed, air conditioning and are accessible via exterior corridors.

Room Details

Luxury Suite Garden View - All-Inclusive
Hotel/Studio Unit Details

Luxury Suite Ocean View - All-Inclusive
Hotel/Studio Unit Details

One Bedroom Suite Garden View - All-Inclusive
1 Bedroom Suite Details

One Bedroom Suite Ocean View - All-Inclusive
1 Bedroom Suite Details

Two Bedroom Ocean View - All-Inclusive
2 Bedroom Suite Details

What's to Love

These great-looking, modern rooms are affordable for families who want all inclusive getaways without dishing out the big bucks; the suites even have complete kitchens.


What We'd Change

This resort is ideal for families and a more laid-back vacay. If you're looking for wild nightlife, downtown Cancun is only 15 minutes away.


Why You Should Go

Families love the great stretch of Playa Mujeres, a cool waterfall bridge at the pool and all inclusive amenities at Villa del Palmar Cancun Resort.

Available Amenities

  • Tour Assistance
  • Beach
  • Business Center ($)
  • Cable/Satellite TV
  • Babysitting/Child Care ($)
  • Children's Pool
  • Concierge Services
  • Cribs Available on Request
  • Currency Exchange
  • Daily Maid Service
  • Fitness/Exercise Room
  • Golf Course ($)
  • Grocery Store
  • Jacuzzi
  • Kayaks
  • Kids Club
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Snorkeling
  • Swimming Pool(s)
  • Scuba Diving ($)
  • 24 Hour Front Desk
  • Parking
  • Safe Deposit Box
  • Medical Services ($)
  • Jet Skis ($)
  • Parasailing ($)
  • ATV Rental ($)
  • Scooter/Motorcycle Rental
  • Non-Smoking Rooms (on request)
  • Horseback Riding ($)
  • 4 Restaurants
  • 4 Bars/Lounges
  • Porter/Bellhop
  • Multilingual Staff
  • Snack Bar
  • Elevators
  • Spa ($)
  • Yoga
  • Massage/Spa Treatments ($)
  • Dry Cleaning Services ($)
  • 24 Hour Room Service
  • Sailing ($)
  • Windsurfing ($)
  • Mini-Mart
  • Beach Volleyball
  • Deli
  • Convenience Store ($)
  • Travel Agency
  • Tour Desk
  • Flat Screen Television
  • Beach Towels
  • Pool Towels (complimentary)
  • Loungers at Beach and Pool
  • Free Parking
  • Tour and Island Information
  • Beauty Salon ($)
  • Handicap Facilities/Wheelchair Accessible
  • Car Rental Available ($)
  • Dive Shop ($)
  • ATM/Banking ($)
  • Fishing ($)
  • Doctor on call 24 hours
  • Babysitting Services ($)
  • Banquet Facilities ($)

Nearby Excursions & Attractions

  • ATV Rides
  • Bars and Nightlife
  • Beach
  • Chichen Itza and Coba Ruins
  • Deep-Sea Fishing
  • Dining
  • Dive Shop(s)
  • Fitness Center
  • Hiking/Biking Trails
  • Historical Site(s)
  • Horseback Riding
  • Jet Ski Rentals
  • Kayaking
  • Marina
  • Mayan Ruins
  • Medical Facilities
  • Motor Boat Rentals
  • Nature Park(s)
  • Nightlife
  • Parasailing
  • Sailing
  • Scuba Diving
  • Shopping
  • Snorkeling
  • Spa(s)/ Wellness Center(s)
  • Water-Skiing
  • Watersports Rentals
  • Whale-Watching
  • Windsurfing

Map of Local Area

Cancun is definitely Mexico's showcase resort. Built in a location that was named by Mayan people, Cancun has been carefully groomed into one of the most polished resorts anywhere.

Villa del Palmar Cancun Luxury Beach Resort & Spa

Carretera a Punta Sam KM 5.2 Mza 9 Lote 3 SM-2

+52 99 81 93 2600

Hotel Description

Villa del Palmar Cancun Luxury Beach Resort & Spa in Mexico: Playa Mujeres and Full-Service Spa

Not everyone has the good fortune of living right on the beach, so instead of making the trek with the kids every weekend, just head for your home away from home at Villa del Palmar Cancun Luxury Beach Resort & Spa in Mexico. Cancun has never been more family-friendly than it is at this resort, removed from the Hotel Zone's rowdy parties. Fun activities and relaxing amenities are just a few reasons why families pick this elegant all inclusive resort.

A huge stretch of Playa Mujeres welcomes fearless youngsters ready for jumping waves and splashing up a storm while their parents grab cervezas and drag sun loungers right up to the water's edge. Two pools are the best way to cool down, especially with the awesome waterfall bridge. Swim up an appetite and sit down to dinner at one of the three restaurants; you can dine on yummy tenderloin at La Casona, hearty rigatoni at Davino's and fresh sushi on the terrace at Zama Restaurant. Practice your salsa steps to live music after dinner before stopping at Tiki Beach Bar for a nightcap.

Hanging out at the beach is popular at Villa del Palmar Cancun Luxury Beach Resort & Spa, and there are plenty of ways to enjoy the scenery. Have a kayak race with the kids, snorkel through the underwater kingdom or test your reflexes with windsurfing. Golfers have their pick of courses with more than 10 golf courses nearby, and relax-ationers soak up the soothing at the hotel's spa. Take a trip through the hydrotherapy circuit before letting the stress melt away on a massage table.

When it's time to call it a day, we think the suites at this resort are the perfect choice. The Two Bedroom Suite sleeps up to eight and features a fully equipped kitchen in case you want to whip up a midnight snack. The upscale perks, like a flat-screen TV with pay-per-view movies and balcony with an ocean view, make you feel right at home.

This hotel is All-Inclusive
Features include:

  • Unlimited food at all restaurants at Villa del Palmar (*Surcharges apply on Lobster, Jumbo Shrimps and Prime Meats dishes)
  • Domestic bar consisting of international liquors, cocktails, beer, water, wine and soft drinks.
  • International premium brand liquors
  • Nightly live entertainment and theme nights
  • 24 hour Room service
  • Supervised children's activities (ages 5-12)
  • Non-motorized water sport equipment
  • All resort fitness and recreation facilities
  • All taxes and gratuities


This hotel includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.

Type: International
Hours: Daily, 6:30am-12pm and 5:30pm-10:30pm
Description: This casual buffet offers a variety of cuisines, plus nightly entertainment.
Dress code: Resort casual.

Type: Mediterranean
Hours: Daily, 5:30pm-10:30pm
Description: A la carte restaurant serving Italian and Greek specialties. Reservations are required.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.

Type: Japanese
Hours: Daily, 5:30pm-10:30pm
Description: Offering scrumptious Japanese cuisine like sashimi, sushi, tempura and much more.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.

La Casona STK
Type: Steak House
Hours: Daily, 5:30pm-10:30pm
Description: Offering amazing European-inspired food with classic steakhouse dishes.
Dress code: Casual.

Zama Restaurant
Type: Mexican
Hours: Daily, noon-10:30pm
Description: A la carte restaurant serving Mexican and international cuisine.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.

Bite Snack Restaurant
Type: A la Carte
Hours: Daily, 11am-6pm
Description: A la carte restaurant serving small bites and snacks.
Dress code: Beach casual.

All hours are subject to change.


Lobby Bar
Featuring premium-brand liquors. Daily, 4pm-1am.

Tiki Beach Bar
Featuring delicious cocktails and snacks. Daily, 10am-6pm.

Zama Bar
Featuring premium-brand liquors. Daily, 10am-11pm.

Snack Bar
Featuring drinks and snacks. Daily, 11am-6pm.

Davino Bar
Featuring premium-brand liquors. Daily, 5:30pm-11pm.

Casona Bar
Featuring premium-brand liquors. Daily, 10am-11pm.

Night Life
Villa del Palmar Cancun Luxury Beach Resort & Spa offers guests a wide range of complimentary nightly shows and theme parties including: Mexican Night, Latino Night, International Show and dancing.


The resort is located on Playa Mujeres, a beach with crystal-clear turquoise waters and pristine white sand. Complimentary loungers are available at the beach. A wooden sun deck with loungers is also available at the beach. The resort offers complimentary beach activities daily.


Villa del Palmar Cancun Luxury Beach Resort & Spa features four outdoor swimming pools, including an adults-only pool, kids pool and 2 family pools, and three large outdoor Jacuzzis. Complimentary loungers, umbrellas and towels are available at the pools. The resort offers complimentary pool activities daily.



  • Kayaks
  • Paddle Boards
  • Snorkeling
  • Aqua aerobics

Available for an additional charge:

  • Sailing
  • Motor boating
  • Windsurfing
  • Scuba diving
  • Jet skis
  • Fishing
  • Parasailing
  • Snorkeling and diving excursions


  • Beach volleyball
  • Yoga
  • Fitness center

Available for an additional charge:

  • Horseback riding
  • ATV tours
  • Historical excursions

Cancun is a golfer's paradise, with many courses near the hotel for an additional charge.

  • Cancun Golf Club at Pok
  • Moon Spa & Golf Club
  • Hilton Golf Club
  • Riviera Cancun, Jack Nicklaus Signature Golf Course
  • Playa Mujeres Golf Club
  • El Camaleon Mayakoba by Greg Norman
  • Iberostar Playa Paraiso Golf Club
  • Mayan Resorts Golf Riviera Maya
  • Puerto Aventura Golf Club
  • Cancun Country Club
  • Playacar Spa & Golf Club
  • Cozumel Country Club


Wireless, high-speed Internet access is available for an additional charge.


Villa del Palmar Cancun Spa is the resort's state-of-the-art spa with signature services for an additional charge. Daily 9am-5pm.
  • Massages
  • Manicures and pedicures
  • Body wraps
  • Facials
  • Hydrotherapy
  • Couples' experiences
  • Full-service beauty salon


Villa del Palmar Cancun Luxury Beach Resort & Spa offers wedding packages with on-site wedding specialists to arrange all the details for an additional charge. Please contact the resort directly.


Kid's club offering supervised activities for children 4-10 Featuring a playground, kid's pool and the latest Xbox(R) entertainment, activities and movies area. Daily 9am-5pm. Hours subject to change.


The resort is located 30 minutes from the Cancun International Airport (CUN) and 15 minutes from downtown Cancun.

Check In/Check Out
Check-in: 4pm. Check-out: noon.

Spring Break Policy
This resort does not permit Spring Break or multiple student reservations. The hotel reserves the right to deny check-in to any reservations of this type.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.

Rollaway Bed Policy
Rollaway beds available on request at check-in for $16.95 per night (price subject to change), but are not permitted over the maximum room occupancy. Cribs are complimentary and subject to availability.

All hours, fees, amenities, information and services are subject to change without notice.

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