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Riu Caribe

Mexico - Cancun

Our Rating

4 Nights with Air from $669 All-Inclusive
Info Customer Reviews Questions & Answers
Customer Rating 133 Reviews
Value
 
4.3
Service
 
4.4
Beaches & Pools
 
4.4
Dining Options
 
3.6
Room Comfort
 
3.8
4.2 out of 5
"We had a fabulous time. The food was great and we have no complaints about anything. Would love to go back and bring our kids!!" – carneymh4
142 out of 164 (87%) customers would recommend this product to a friend. Read All Reviews
my new background picture Our first morning in Cancun Cancun's Beach Evening View View from our room Mega volleyball! Pool area Steak restaurant view from room Room view from our room looking down the beach at Chichen Itza.....( fun but u cant run up the stairs so i was mad) The view from our room! view from my room...its beautiful Enjoying the view from our room! beach day View from our room Relaxing Cool drinks!
All Customer Reviews
1-4 of 133 reviews. Sort by
December 24, 2012
Great Vacation Spot

My wife & I enjoyed a 5-day stay at Riu Caribe in mid-December 2012, arranged through Cheap Caribbean (CC). It was a most relaxing and enjoyable vacation. First, I have to commend CC's thoroughness as well as Olympus Tours, the company CC makes available for transfers between the airport and the hotel. Everything was as advertised. Although not a swank hotel (if that's what one wants), the Riu Caribe is a very attractive, well kept and well run facility with friendly and very accomodating staff. We rarely had to wait more than a few minutes at the front desk, and the concierge provided us with useful information about local sites and locations. Riu Caribe's location is on the north end of the offshore island that forms the resort area of Cancun. As such, it has calmer waters than found along the main length of the island strand, a disadvantage if one likes to body surf but an advantage if one likes to swim &/or snorkel. Being calmer, there is more weed growth. However, at least while we were there, weeds were not a problem within the large roped off swimming area (going out to about 12' in depth). On unexpected and unadvertised delight for me is that there is an artificial reef that essentially is a long underwater extension of a jetty comprised of large (c.10'x20') sandbags that must have had some cement mixed in with them (since they're rock hard). While definitely not as pretty as coral, this artificial reef attracts thousands of fish of at least a dozen and a half varieties. My last time snorkeling along it, I was stopped in my tracks by the sight of a 6'-long baracuda just 10' ahead of me - biggest one I've ever seen in the wild. There also were a couple 2'-long rainbow parrot fish, which were fun to watch (and listen to) as they chomped at the reef, trying to dislodge algae or other food. The rooms at the Riu Caribe all are ocean view, although probably an obstructed view from some of the lower-level rooms. Currently, the lot to the west of the hotel is vacant. Thus, the land part of the view for the rooms on the west side of the west wing of the hotel would not be as good as it is for the other rooms. Our room had a king bed and a small table with a couple table chairs. While the rooms are not huge, they certainly are adequate. The balconies also were of modest size but again adequate. The bathroom was spacious and had double sinks. Our room seemed very clean, and there were no strange or musty odors. Riu Caribe is an "all-inclusive" hotel and has 4 restaurants at which guests can get their meals. The Albatros is a buffet with multiple options and does not require a reservation. The three that do require reservations are Mexican, Asian, and steak house restaurants respectively. If one wants more variety, he can go to the Riu Cancun (about a mile away); however, making reservations at its restaurants requires that one be there between 7 & 11 a.m. At the same time, one is able to reserve both for that day's evening as well as for the next evening. Also, the Riu Cancun is near the flea market area as well as other attractions, which might make it more appealing to go over there during the morning to make reservations. The rooms include a mini-bar as part of the all inclusive. Staff keep these stocked with Dos XX (beer), several types of soda, and two brands of rum and two of tequilla. There is no wine - and don't request any (as we did) since it's highly unlikely that it will taste good (may even be watered down). The wine served at the restaurants, however, did seem to be reasonably OK house wines (but only "red" and "white" wines are available). Regarding Cancun overall, it's a large enough area to have a number of interesting attractions right there, not requiring expensive half- or full-day excursions. Two examples are the brand new Museum of the Maya (with interesting outside ruins, including a 30' tall pyramid and fascinating artifacts inside) and a small but interesting aquarium in La Isla shopping center. These local attractions are easily accessible via Cancun's subperb bus system. Fares are just 9 pesos (about 75 cents) or $1 if one doesn't have local currency (bills only - no American coins). Buses run every 5 minutes and even offer free wifi!


61 of 62 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Outside of Washington, DC
Age: Over 65
Travel: 3-6 trips/year

July 25, 2012
Fab Vacation at Riu Caribe

When we arrived check-in was a little slow but I was partially to blame because check-in time was 3:00 and we arrived at 10:30am. But our room wasnt ready until @ 4:00. That was the only lslightly negative part of our trip. We were very pleased with our room 692 large balcony as described. Very clean. The resort had so many activites going from morning to night that there was never time to be bored. There was also a part of the resort that was reserved for quiet peaceful time. Our family is very active so we chose to stay busy with all the activities. The staff was all top notch. The entertainment crew was amazing. Food choice was very good- never went hungary and even my daughter who is very picky found a lot of food to keep her happy. I did not find the logic behind 4 restaurants but 3 having to have reservations for dinner. The buffet had a ton of choices and seemed to have the same as the restaurants that needed reservations. Free wifi in lobby was nice. Location was perfect bus stops right outside of hotel. they had a great choice of free rentals- snorkles, hobie cats, paddle boats, kayaks, wind surfers.


19 of 19 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Saratoga, ny
Age: 25-34
Travel: 1-2 trips/year

July 13, 2012
Not up to par

Having stayed at a Riu Resort previously we were very surprised when we walked into the Riu Caribe. We expected to see the luxurious decor with comfortable sitting areas both throughout the resort as well as in the room. Instead we walked into what appeared to be a 70's style decor with the rooms looking like a sterile hospital room. There was no comfortable seating anywhere in the resort, the beds were like sleeping on the marble floors and the room decor looked like something a college student would "put together" for the dorm. We visited another Riu just up the roadway and it was absolutely beautiful......wish we had stayed there. It was more of what we expected of a Riu property. The food was....ok....but the specialty dining areas laked personality. There was no dinner music. Just .....quiet....! All the above aside.....we must say that the service there was very good.. The front desk staff went out of their way to help in any way they could. The wait staff was good as well as those in charge of both the indoor and poolside entertainment. If you are looking for an elegant resort where you can go to relax and be pampered.......this is not the one for you. We will not return to the Riu Caribe, but look forward to visiting other Riu properties that we know make the grade.


13 of 13 found this helpful
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Overall Rating: 2
Value
 
2.0
Service
 
4.0
Beaches & Pools
 
3.0
Dining Options
 
2.0
Room Comfort
 
1.0
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From: Tennessee
Age: 55-64
Travel: 3-6 trips/year

March 4, 2013
Great Value and Time at All-Inclusive Resort

It doesn’t get much better than waking up to the sound of the ocean right outside your room. Riu Caribe had everything and more in what I expected from an all-inclusive resort. With the pools, beach and bars all within a 1000 ft walk from your beautifully-decorated room; it’s hard not to enjoy your time spent at Riu Caribe. From the moment we arrived until we departed, the staff was extremely helpful, thoughtful and always accommodating. I actually spent my birthday at Riu Caribe and was delighted to find a souvenir gift and personalized happy birthday note from the management and staff when I returned to my room that night. The food at Riu Caribe exceeded my expectations as well. The buffet lunches and dinners were great with a variety of food choices and new options each day. My boyfriend and I made a reservation one night at their all-inclusive sit-down restaurant, Maria Margarita. With the buffet’s being so great, I expected the restaurant to be even better. Unfortunately we were disappointed with the food and service and wished we had spent our time in the buffet dining room that evening. Other than the one restaurant we tried we had no complaints and the service and food was superb! Riu Carbie’s drink / bar service were also excellent. They had multiple bars to choose from (indoor and outdoor) and anytime I finished a drink whether I was sitting in the lobby or lounging on the beach, a server would come up to me almost immediately to refill my drink. Riu Caribe is also in a prime location. Located at the center of Kukulcan blvd., Riu Caribe is a quick walk to excursion / activity centers and a five minute bus ride to all of the clubs and bars. My boyfriend and I felt very safe walking around outside late at night. I would definitely recommend Riu Caribe if you are looking to either party or relax and just to enjoy the tropical atmosphere that Cancun has to offer.


15 of 17 found this helpful
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Overall Rating: 4
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
4.0
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Top 1000 Contributor
From: New York, NY
Age: 19-24
Travel: 1-2 trips/year

Room Information

Riu Caribe features 500 deluxe ocean view rooms and ocean front junior suites, all with balcony or terrace. Amenities include air-conditioning, minibars and liquor dispensers, satellite TV, in-room safes, and ceiling fans. Decor includes gray marble floors and bathrooms accented with charcoal marble.

Room Details

Deluxe Ocean View (DBMB)
Hotel/Studio Unit Details

Junior Suite Ocean View (SUMB)
Hotel/Studio Unit Details

What's to Love

No reservations needed at any of the restaurants.

The liquor dispensers in the rooms. The party starts and ends when you say it does.

The stress-chasing-away massages and facials at the spa. Prepare to melt.

You're near the sizzling nightlife of Cancun. Any time you want to amp it up, you can.

The city buses only costs $1. Yes, you read that right.

The heart-stopping view at night of the enchanting Nichupte Lagoon.

RiuLand, where your kids can be happily occupied for hours while you are busing chillaxin'.

 

What We'd Change

A la carte restaurants are on a first come, first serve basis, but when you plan early, you won't have to wait long.

 

Why You Should Go

The always fascinating Mayan ruins are near - Tulum or Chicen Itza.

If you want to surprise someone with a birthday cake, they'll be on it.

Don't miss a trip to Isla Mujeres - scuba there and visit the underwater art museum.

Also at Isla Mujeres, the Garrafon Nature Reserve has flora & fauna to fawn over.

Golfers, there are 18-hole golf courses that are near. Bring your A game.

You can snorkel at Nizuc water park and swim with coral, sharks and rays. Dive in.

There are oceans of water sports - catamarans, windsurfing, water skiing and more.

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Beach
  • Business Center ($)
  • Babysitting/Child Care ($)
  • Children's Activities
  • Children's Pool
  • Cribs Available on Request
  • Daily Maid Service
  • Fitness/Exercise Room
  • Jacuzzi
  • Kids Club
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Roll-Away Bed (on request)
  • Swim-Up Bar(s)
  • Swimming Pool(s)
  • Windsurfing
  • Sailing
  • Aerobics
  • 24 Hour All-Inclusive
  • Safe Deposit Box
  • Medical Services ($)
  • Ping Pong
  • 5 Restaurants
  • 3 Bars/Lounges
  • Porter/Bellhop
  • Massage ($)
  • Elevators
  • Laundry Facilities
  • Beach Towels
  • Snorkeling ($)
  • Spa Services ($)
  • Wedding Services ($)
  • Dry Cleaning Services ($)
  • Honeymoon Packages ($)
  • Beach Volleyball
  • Watersports Center ($)
  • Beauty Salon ($)
  • Handicap Facilities/Wheelchair Accessible
  • Internet Access


Nearby Excursions & Attractions

  • Beach
  • Casino(s)
  • Dining
  • Dive Shop(s)
  • Golf Course(s)
  • Museum(s)
  • Nightlife
  • Sailing
  • Scuba Diving
  • Water-Skiing
  • Windsurfing

Map of Local Area

Cancun is definitely Mexico's showcase resort. Built in a location that was named by Mayan people, Cancun has been carefully groomed into one of the most polished resorts anywhere.

Riu Caribe

Blvd Kukulcan, Km 5.5, Lote 6-C, Zona Hotelera

+52 99 88 48 7850

Hotel Description

Riu Caribe: All-Inclusive Beach Eden in Mexico

In and around this striking, Mayan-esque pyramid surrounded by luscious palms is where you'll find a bevy of beach aahh-some: unlimited cocktails, food, sea creatures, a spa and water sports. But that's just the tip of the beachberg. Everything you could ever imagine is here, maybe even some things you never knew you liked. The memories you make here will resonate long after you've left this escape-haven.

It's Time to Get Your Riu On.

Sister Property Exchange Privileges
Guests staying at Riu Caribe enjoy exchange privileges at Riu Cancun! Privileges include access to all of the sister resort's facilities, dining and bars/lounges.



DINING

Influenced by Mesoamerican and European traditions, you'll want to prime your taste buds for this array of gourmet flavors that include Asian, a steakhouse, an international buffet (with a full American breakfast), pizza and Mexican, (of course). Here, you'll nosh on and on.

Albatros
Type: International
Hours: Breakfast - daily, 7am-10am; Lunch - daily, 12:30pm-3pm; Dinner - daily, 6pm-10pm
Description: Full American breakfast buffet and on-the-spot cooking stations; pizzas, pasta, salads and assorted desserts for lunch. Dinner offers buffets and dishes prepared on the spot.

Maria Margarita
Type: Mexican
Hours: Daily, 6pm-10pm
Description: Mexican cuisine with a la carte, buffet starters and dessert.
Dress code: Casual elegance. Long pants for men.

Gaviotas
Type: Casual
Hours: Daily, 6pm-10pm
Description: A la carte dinners are served at this poolside restaurant.
Dress code: Casual elegance. Long pants for men.

Shangri La
Type: Asian
Hours: Daily, 6pm-10pm
Description: Buffet restaurant serving Asian cuisine.
Dress code: Casual elegance. Long pants for men.

Pizzeria
Type: Pizza
Hours: Daily, 10am-6pm
Description: Open-air spot above beach serving pizza and drinks.

All hours are subject to change.

BARS/NIGHTLIFE

Even though the crazy wild Cancun nightlife is near, here you can revel in some raucously good times. Plant yourself at the swim-up bar. Grab a game at the sports bar. Get gussied up and hit the nightclub. It's a Party Buffet, but it won't start without you.

Sports Bar
Serving snacks and drinks. Open 24 hours a day

Swim-up Bar
Daily, 10am-midnight.

Lobby Bar
Daily, 10am-midnight.

Night Life
Live music, shows and fantastic Riu evening programs. Don't miss the Pacha Nightclub.



BEACHES AND POOLS

Situated on the north side of Cancun Island, the resort is hugged by an epic 300-yard beach with turquoise water on one side and Nichupte Lagoon on the other. For more fun, there are three shimmering, freshwater pools, one that's a splash zone aka children's section. Soak it all in.

SPORTS/ACTIVITIES

Water

  • Dive lessons
  • Windsurfing
  • Catamaran
  • Kayaking
  • Body surfing
  • Snorkeling equipment

Land

  • Tennis
  • Fitness center
  • Table tennis
  • Beach volleyball
  • Aerobics
  • Airgun range

Golf
Guests receive 50% off of green fees at the 18-hole Mayan Palace Golf Riviera Maya golf course, located about an hour's drive from Riu Caribe. Guests also receive 25% off of green fees at the beautiful par 72, 18-hole course at the Hilton Cancun Golf Club, located about a 15-minute drive from Riu Caribe.



INTERNET

Guests can use Wi-Fi in the lobby area for 90 consecutive minutes, daily. Wi-Fi is available in guest rooms for an additional charge.

SPA SERVICES

Renova Spa, coupled with the relaxing setting of Cancun, provides the ideal retreat from your daily routine. The programs are designed to provide splendid comfort and rest through treatments, therapy and advanced body care. Renova Spa offers full salon services, massages, body treatments, and packages to renew the body and spirit.
The facilities provide the following services:
  • Steam
  • Sauna
  • Facials
  • Massages
  • Body treatments
  • Special treatments
  • Pedicure & manicure
  • Wedding packages


WEDDING/HONEYMOON

Riu Caribe offers wedding and honeymoon packages. Please contact the resort directly for more information.

CHILD CARE

  • Children's swimming pool
  • Children's playground
  • Daytime entertainment program for children ages 4-12
  • Baby sitters available (24 hour advanced notice required)


ADDITIONAL INFORMATION

Location
Riu Caribe is located 14.5 miles from Cancun International Airport (CUN), 3.7 miles from downtown Cancun and 2.5 miles from the Convention Center.

Check In/Check Out
Check-In: 3pm. Check-Out: 11am.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

MIN CHECK-IN AGE/SPRING BREAK POLICY: Student/Spring Break groups or individuals, regardless of age are not allowed at this hotel at any time. The hotel reserves the right to use reasonable means to identify suspected student/spring break groups. At least one person of 21 years or older is required in every room during March and April. The Hotel may request guests to show passport or official ID to proof age and reserves the right to refuse admission to anyone. In-room parties, unruly behavior and spring break groups are not allowed at any Riu Resort. Guests can and will be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff.

Smoke-free Policy
Under Mexican legislation smoking is not permitted in the public areas of the hotel except in specifically designated areas.

Currency Policy
Please note that as of June 1, 2011, Riu Resorts in Mexico no longer accept or exchange U.S. Dollars at the front desk. ATM's are available in the lobby of each resort for withdrawals in Mexican currency.

Sanitation Tax
Effective March 1, 2019, guests are required to pay a sanitation tax of $25.35 Mexican pesos per room, per night (approx. $1.33 USD), designated for environmental purposes. Please be mindful of the fluctuation of exchange rates, as this exact dollar amount may vary.



All hours, fees, amenities, information and services are subject to change without notice.
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