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Royalton White Sands

Jamaica

Our Rating

4 Nights with Air from $1,029 All-Inclusive
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Exclusive All-In Luxury ™ is what sets this ultra-modern resort apart from the others. At Royalton White Sands Res ... More

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Customer Rating 76 Reviews
Value
 
4.3
Service
 
4.3
Beaches & Pools
 
4.5
Dining Options
 
3.9
Room Comfort
 
4.0
4.2 out of 5
"They said they were overbooked when i came and want to transfer me to another hotel even i paid them in full already. After a lot of arguing i checked in after 3 hrs!!!!!" – DJMD
68 out of 85 (80%) customers would recommend this product to a friend. Read All Reviews
Customer Rating 76 Reviews
Value
 
4.3
Service
 
4.3
Beaches & Pools
 
4.5
Dining Options
 
3.9
Room Comfort
 
4.0
4.2 out of 5
"They said they were overbooked when i came and want to transfer me to another hotel even i paid them in full already. After a lot of arguing i checked in after 3 hrs!!!!!" – DJMD
68 out of 85 (80%) customers would recommend this product to a friend. Read All Reviews
View down the beach Pool meets beach
All Customer Reviews
1-4 of 76 reviews. Sort by
January 29, 2014
Royalton White Sands

My husband, sister and brother in law and I were at the RWS from Jan 19 to the 24th. I was pleasantly surprised at how nice the resort was after reading numerous bad reviews. Here is the scoop from my perspective. Check in: I had paid for an ocean view room with a king size bed. We were seated and given drinks and within 15 minutes we were heading towards our rooms. The room was in the front of the hotel with a view of the construction. Immediately, I went to the desk to ask for a change and immediately I was given a great room over looking the center of the resort and the ocean. The room was cleaned everyday with fresh sheets and towels and the mini fridge was always stocked with water, soda and beer. The beds and pillows were first rate as was the rain head shower. There was plenty of hot water. We even had terry cloth robes and slippers and umbrellas in the closet. No complaints! Food: There are 6 places to eat. Not all serve every meal. The buffet was open for breakfast and dinner. There were a large selection of items some foods cooked special to your taste. The food here was the standard that I have had a other all inclusive resorts. Not outstanding but not bad. Our favorite was the steak house. Go early to avoid a wait. We had excellent steaks and went back twice. The Japanese place put on a good show of chopping the food on a grill and playing some cute games with the guest. The food was fresh but lacked some flavor. The Italian restaurant was so so. We ate there for lunch a few times. The beach Bar B Que. serves good pork and chicken jerky . It was fun to eat on the beach. There is an gelato ice cream place that also serves soft ice cream and desserts and hot chocolate and coffee and tea. The sports bar looked fun but we never went there. Sports: we did not have the greatest weather so many of the water sports were not in use because of the wind. When they were the catamarans, paddle boats, kayaks and snorkel gear are all available at not cost. If you want to snorkel out on the nearby reef there is a boat right at the beach that will take you there for a fee. I sailed the catamaran as much as I could. It was great! There were also 2 new tennis courts that no one was using. Bring your racket! Evening entertainment: This is where RWS needs to improve. There was nothing but loud bands and drinking for entertainment at night. Even during the day there were no beach games, except volleyball, to play. The lobby was very loud at night because of the bands, this made it difficult to talk. They could use a few more ping pong tables! We did not have children with us but the water park looked like it would be great fun for kids. The resort was not big which was just great for us. It was extremely clean. There were people cleaning all the time. The staff was so friendly and helpful. They were alway smiling and wishing you a great day. I have to say the atmosphere at the resort is made more enjoyable because of the pleasant staff. We had a wonderful time!


350 of 358 found this helpful
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Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
3.0
Dining Options
 
3.0
Room Comfort
 
4.0
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Top 10 Contributor
From: New Jersey
Age: 55-64
Travel: 3-6 trips/year

May 18, 2014
ALL INCLUSIVE REVIEW- EVERYTHING YOU NEED TO KNOW

First and foremost, the resort grounds are beautiful. It is a smaller resort so I think you get a more intimate experience. I can't say anything bad about the decor, layout, and grounds. Everything is brand new and impeccably done. It feels like luxury. Beach: The resort's private beach is not very big and half of it is dedicated to the Diamond Club Members. If it storms out in the ocean, a ton of seaweed will wash up but the staff will clean it off the beach the next morning. There are public beaches on each side of the resort so you can still have your "long walk on the beach" moment. There are a few locals selling items but if you tell them you're not interested, they don't bother you at all. We walked down a little ways on the right of the property and were able to swim and lie out on the beach all by ourselves. The water there was crystal clear, soft white sands...beautiful! On the resort beach, there are plenty of chairs and umbrellas, but only 5 beds. People ALWAYS have stuff on the beds to "save" them. If its early, I would just tell a staff member and they will likely move it for you. Pools: A W E S O M E! I loved the pools! They were never over-crowded when we went. My favorite by far was the infinity pool with the swim up bar. The pools open at 8am and close at 6pm. There is also an outdoor jazucci. Dining Options: We did not try the italian restaurant so I'm not sure how it is. The steakhouse was my favorite. I had a perfectly cooked ribeye, fresh bread, grilled veggies and great red wine! Zen (japanese restaurant) is beautiful and so much fun! You do have to make a reservation the morning of. You should go pretty early to make sure you can get the time you want. The buffet has different themes every night such as seafood night, lobster night, arabian night, etc. We were very disappointed that they did not have lobster night when we went because lobster was "not in season." The beach barbeque/party was a lot of fun. The food at the buffet (beach party included) was hit or miss. One pan may be perfectly cook, the next may be severly over. I was also disappointed in the selection of fruit for breakfast. They only had melons, jamaican apple and papaya. I expected a better selection, at least mangos, coconuts, and other fruits that grow plentifully on the island. Finally, the jerk chicken wings at the sports bar are amazing. MUST TRY! Lastly, I wish they had pool side/beach side food service. You have to leave the pool area and put on clothes to eat lunch at the buffet or italian restaurant. One more thing- room service! The night time menu is limited but we asked for jerk wings and they still brought them so ask for what you want! Room Comfort: Nice, modern decor and finishes. We LOVED the rain shower. We had a great view of the property and beach from the 6 floor. The room is on the smaller side but no one goes on vacation to spend it in the room (at least we dont). The bed is extremely comfortable and the TV has a good selection of channels. Service: Honestly, I felt like the service was average. You will read on other reviews that the resort is going through management changes and I definitely could tell. The people are all pretty friendly but some servers go out of their way for you and some are jst so-so. We did have to wait a couple hours after arrival to check in and I feel like they could have done more to make up for that. Their short-comings usually prompt an apology, but that is not enough when you are spending thousands of dollars for a premium experience.


9 of 9 found this helpful
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Overall Rating: 4
Value
 
5.0
Service
 
3.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Atlanta
Age: 25-34
Travel: 3-6 trips/year

February 28, 2014
Management flaws, but mostly relaxing stay

Staff members of this resort were all friendly and helpful. However, this seems to be a very poorly managed property. We were kept waiting for our room, and when we tried to find someone to hear our complaints about the room (which was very bad in terms of there being two twin beds instead of one full bed and which had a view of concrete and desolation instead of a "garden view"), we had to wait while the receptionist called around to find a manager on duty, which she was ultimately unable to find that night. The manager the next morning was entirely unable to help us beyond giving us a bottle of champagne. The restaurants and room service were frequently out of menu items, and even basic things such as bottles of water or washcloths. Otherwise, however, staff members were cheerful, helpful, and always available. We only had minor difficulty getting drinks (some cocktail ingredients were not always restocked). Restaurants were not difficult to get into.


20 of 23 found this helpful
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Overall Rating: 4
Value
 
4.0
Service
 
3.0
Beaches & Pools
 
4.0
Dining Options
 
3.0
Room Comfort
 
2.0
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Top 1000 Contributor
From: Salem, MA
Age: 25-34
Travel: 1-2 trips/year

March 7, 2014
Very nice but....

They said they were overbooked when i came and want to transfer me to another hotel even i paid them in full already. After a lot of arguing i checked in after 3 hrs!!!!!


20 of 25 found this helpful
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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
2.0
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From: NYC
Age: 35-44
Travel: 1-2 trips/year

Room Information

Royalton White Sands features 352 ultra-modern rooms. Each room is air-conditioned and includes Dreambeds (TM), an exclusively designed pillow top bed made for Royalton Resorts. You'll also get to enjoy high quality bedding, private bath with a rain shower, deluxe amenities, satellite TV, Bluetooth audio station, USB re-charging station, mini-bar and so much more.

Room Details

Luxury Room
Hotel/Studio Unit Details

Luxury Ocean View
Hotel/Studio Unit Details

Family Jacuzzi Ocean View Suite
Hotel/Studio Unit Details

Luxury Ocean View Room Diamond Club
Hotel/Studio Unit Details

What's to Love

Royalton White Sands is a brand new, super modern resort with gorgeous pools, luxury rooms and the best all-inclusive service! You'll have 24-hour room service and concierge service around the clock.
 

What We'd Change

The resort is located about 30 minutes outside of Montego Bay, so there is not any shopping or nightlife around. But, you'll love being able to fully relax at the resort.
 

Why You Should Go

The resort offers excellent service with many upgrades you won't find at other resorts, like free Wi-Fi, hassle free dining, activities during the day and at night, all set on a gorgeous white, sandy beach.

Available Amenities

  • Tour Assistance
  • Beach
  • Beach Bar
  • Volleyball
  • Cable/Satellite TV
  • Conference Facilities ($)
  • Jacuzzi
  • Kids Club
  • Laundry Services ($)
  • Snorkeling
  • Pool Bar
  • Scuba Diving ($)
  • Windsurfing
  • Aerobics
  • Dance Classes
  • Medical Services ($)
  • Game Room
  • Billiards
  • Scuba Lessons
  • 5 Restaurants
  • 6 Bars/Lounges
  • Teen Club
  • Massage/Spa Treatments ($)
  • Catamarans
  • Room Service
  • Sports Bar
  • Flat Screen Television
  • Alarm Clock/Radio
  • Watersports Center ($)
  • Fitness Center
  • Beach Towels
  • Pool Towels (complimentary)
  • Tour and Island Information
  • Beauty Salon ($)
  • Evening Entertainment
  • Swimming Pool
  • Dive Shop ($)
  • Gift Shop ($)
  • Babysitting Services ($)
  • Non-Smoking
  • Internet Access
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Beach
  • Watersports Rentals

Map of Local Area

Jamaica is the third largest Caribbean island, and can provide both a stimulating and tranquil vacation. It has traditions of reggae, rastafarianism, and Jamaican art mingle with modern all-inclusive resorts, fine cuisine, and cosmopolitan shopping.

Royalton White Sands

Highway A1, Mountain Spring

876-632 7401

Hotel Description

Royalton White Sands Resort: Modern Design with Exclusive All-In Luxury

Exclusive All-In Luxury ™ is what sets this ultra-modern resort apart from the others. At Royalton White Sands Resort, you'll have upgraded service and amenities you don't always have at all-inclusive resorts. With hassle free dining, concierge service around-the-clock and exclusive Dreambeds ™ made especially for Royalton Resorts, your vacation experience is top on their list!

Royalton White Sands Resort will be the escape you're looking for as you re-connect with a loved one, your family or both! This slice of paradise is located just outside of Montego Bay, in the Trelawny area, a 30 minute drive from the airport. Royalton White Sands sits on a quiet stretch of white sands and bright blue waters, with lush tropical vegetation surrounding the resort. Whether you're spending your day at the Splash Pool, having fun exploring all the activities on-site at the resort or treating yourself to a late lunch by the beach, your day is bound to be full of pampering in the Jamaican sunshine.

Let your cares melt away at this Jamaican gem. Royalton White Sands Resort is the All-In Luxury™ you'll need.

This hotel is All-Inclusive.
Features include:

  • Unlimited luxury dining 24-hours a day
  • Unlimited drinks, including domestic beers and cocktails
  • Concierge service around the clock
  • Bluetooth audio station
  • USB recharging station
  • Daily activities
  • Nightly entertainment


DINING

This hotel includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.

Gourmet Marche
Type:
International Buffet
Hours: Open daily.
Description: Buffet featuring a little bit of everything for your to enjoy.

Zen
Type:
Japanese
Hours: Open daily dinner.
Description: Explore the best of Japanese cuisine at this a la carte restaurant.
Dress code: Evening casual for dinner.

Grazie Italian Trattoria
Type:
Italian
Hours: Open for lunch and late snacks.
Description: Traditional Italian favorites.

Hunter
Type:
Steakhouse
Hours: Open daily dinner.
Description: Inspire your senses with a fine dining experience at the stylish steakhouse restaurant.

Score
Type:
Sports Bar Grill
Hours: Open daily.
Description: Pub and grill specialties served in a casual atmosphere.

OPA!
Type:
Mediterranean
Hours: Open daily.
Description: Dine on delicious Mediterranean favorites from land and sea.

Jade
Type: Asian Fusion
Hours: Dinner, 6pm-10pm
Description: Indulge in an authentic fusion experience. Discover the best of Asian cuisine and fresh sushi at this unique a la carte restaurant.
Dress code: Evening casual

Calypso
Type: Indian
Hours: Dinner, 6pm-10pm
Description: Explore the best of Caribbean flavors at authentic restaurant.
Dress code: Resort casual

Armadillo
Type: Tex-Mex
Hours: Dinner, 6pm-10pm
Description: This fusion restaurant provides the perfect setting to enjoy authentic favorites like fajitas, fresh seafood and hickory smoked meats.
Dress code: Evening casual

Score Sports Bar and Lounge
Type: Sports Bar
Hours: Mon-Fri, 3pm-2am; Sat-Sun, 12pm-2am
Description: Take in a casual atmosphere, featuring pub favorites.
Dress code: Resort casual

Jerk Hut
Type: Jamaica Snacks
Hours: Daily, 12pm-3pm
Description: Curb your hunger with a selection of meats, prepared in authentic jerk spices.
Dress code: Resort casual

C/X Culinary Experience ($)
Type: Chef's Table
Hours: Daily, 6:30pm-10pm
Description: A vibrant menu is sure to create a memorable dining experience as your personal chef takes you through 7 courses with musical selections to accompany each dish.
Dress code: Resort casual

Gelato
Type: Patisserie
Hours: Open 24 hours
Description: Treat yourself to fresh oven baked breads, pastries, cakes and ice-cream, and delicious coffee beverages, made to order.

All hours are subject to change.



BARS/NIGHTLIFE

Lobby Bar
Open daily.

Sports Bar
Open daily.

Diamond Club Beach Bar
Open daily.

Martini Mix
Open daily.

Diamond Club Lounge
Open daily.

Dips Swim-up Bar
Open daily.



BEACH

Royalton White Sands Resort sits on gorgeous white sands with crystal blue waters. Beach loungers are available.

POOLS

Spend some time relaxing at one of the resort's 3 pools. Loungers and towels are available, plus you can grab a drink at the resort's swim-up bar.

SPORTS/ACTIVITIES

Water

  • Snorkeling
  • Kayaking
  • Introductory Scuba lesson
  • Beach & Pool Olympics
Available for an additional charge:
  • Motorized water sports

Land
    .
  • Fitness
  • Aerobics
  • Table tennis
  • Cooking classes
  • Reggae classes
  • Open air theatre
  • Trivia games

Available for an additional charge:

  • Fitness trainer
  • Slot machines


INTERNET

Complimentary Wi-Fi is available throughout the resort.


SPA SERVICES

Royalton White Sands offers a full-service spa.
  • Massages
  • Salon
  • Jacuzzi
  • Sauna & Steam Room


WEDDING SERVICES

Let the wedding planners at Royalton White Sands make your destination wedding all that you dreamed about. Please contact the front desk directly for more details.

CHILD CARE

A Kids' Adventures program is available for children 2-12 years old.
  • Secure facilities
  • Cartoons
  • Games
  • Playground
A Teens' Lounge is available for teens ages 13-17.
  • Arcade games
  • Play Station
  • Wi-Fi area with charging stations
  • Pool table
  • Table tennis


ADDITIONAL INFORMATION

Location
The resort is located just outside Montego Bay, in Trelawny. It will take you 30 minutes from Sangster International Airport.

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.



All hours, fees, amenities, information and services are subject to change without notice.
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