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Riu Palace Punta Cana

Dominican Republic - Punta Cana

Our Rating
1-800-244-9653
4 Nights with Air from $759 All-Inclusive
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Here, on the second largest island of the West Indies you'll revel in Mother Nature's eye candy at this newly renovated ... More

Customer Rating 164 Reviews
Value
 
4.2
Service
 
4.4
Beaches & Pools
 
4.6
Dining Options
 
3.9
Room Comfort
 
3.8
4.2 out of 5
"My first tme & def will not be my last. Clean friendly & enjoyable on all counts. TY" – MiaAl
160 out of 190 (84%) customers would recommend this product to a friend. Read All Reviews
Customer Rating 164 Reviews
Value
 
4.2
Service
 
4.4
Beaches & Pools
 
4.6
Dining Options
 
3.9
Room Comfort
 
3.8
4.2 out of 5
"My first tme & def will not be my last. Clean friendly & enjoyable on all counts. TY" – MiaAl
160 out of 190 (84%) customers would recommend this product to a friend. Read All Reviews
Afternoon beach pool with awesome moutain view The beach at the Riu Place Punta Cana Riu Palace Punta Cana Morning beach Down the beach Loved to take a walk after dinner on the grounds swim up pool bar looking toward the beach Morning Beach Stroll Inside the Palace Superior Suite (0113) (ool bar before it got busy Beautiful water! The beach Main pool Punta Cana: Macao Beach (watch out for the waves they are crazy here) Fountain renovation
All Customer Reviews
1-4 of 164 reviews. Sort by
December 10, 2012
Riu Palace Punta Cana DR

This was our first time traveling to DR. The Hotel.... Beautiful.... Not the newest..... Everybody was very nice and very helpful... They tried the best to speak English.... We found our way around... Without speaking any Spanish.... Buffet style breakfast, lunch and dinner was our favorite... Had dinner at Krystal and the Steakhouse.... Not sure we loved it.... And you even have to make reservations... To dine there... Pool was great..... No chairs at 8:00 am.... So keep your towels the day of.... And get your chairs 6:30 am and get new towels when you ready to take your chairs during of the day..... Wasn't fun of this trick.... But worked. Beach is beautiful... Sand is amazing.....loved the fresh coconuts.... Room... The all hotel smelled musty a little bit... Or a lot of bit.... Unfortunately.... You can't do anything about. The mattresses is little bit hard...., but our room was big enough... Big bathroom.... Enough towels.... One more thing.... Everybody is smoking everywhere.... I mean EVERYWHERE, restaurants, pool, beach.... Lobby.... You can't escape....this was hard a little bit..... I was amazed how nice everybody was here.... The employes were happy.... Zero attitude, what was a nice change for me.... Just happy all around.. We would go back for sure.... If u r not high maintenance.... And just go with the flow and ready to make the best of it.... You can like this place...


48 of 53 found this helpful
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Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: New Jersey
Age: 35-44
Travel: 1-2 trips/year

January 11, 2013
RUI Palace is beautiful!

The grounds deserve a 5 star rating! I am glad we chose the Palace-very grand. The beach is fantastic and very beautiful also. Lots of seating-never a problem to find a lounger on the beach. Kept very clean. The staff works hard. The room was ok. We had 3 rooms and requested king beds when we made the reservation, but only got 1, however, the other rooms had 2 full size beds that are pushed together-might be weird if traveling with 2 couples in the same room. Each room tripped a breaker once-no big deal-breaker box right there. The A/c quit in one room but was fixed very quickly. One room TV did not work-fixed right away too! Great maintenance staff.Our rooms overlooked the grounds, not the fountain/pool areas, but it was very pretty and quiet sitting out there. There are built in drying racks on the balconies for your towels, etc. None of us used the liquor dispensers in the rooms as we were always out and about and near a bar or waitstaff service The mini bars come with beer, various 20 oz bottles of soda/pop and water. They replace everything daily. Plan on using the large bottles of water alot as you will need to brush your teeth with the bottled water per the locals and staff. All of our rooms had a large tub with jets-glad we did not pay extra for a jacuzzi. Complex is not huge and never felt crowded. The stores at this complex have better prices than those on Carribbean St. We visited RUI Macao next door and walked down to the Bavaro complex. I would give the food 3 stars-not bad but not fantastic. You will not go hungry. Room service food is strange. We ate at the Japanense place 1 night and the Braziallan another. Unable to get reservations to Steakhouse or Fusion. Food ok. Lots to eat in the Brazillian-meat coma. Japenese ok... do not recommend the tempora shrimp & veggies-beef plate very good. Fish soup extremely fishy and not liked by anyone.. You make reservations for dinner at the Itailan restaraunt everyday 8am-11am. The bar staff at the pool are great! We tipped them occassionaly and received the top line alcohol and great service.The other alcohol is very good and lots of top named brands. Try the pina coladas with the Ron Bacelo dark rum-We do not like pina coladas but these are yummy-lots of pineapple! They are best at the pool bar as the other places do not have the frozen drink machines and use vodka or white rum. Tips at pool bar: the $1 bills seem to be split among all bartenders but they get to keep the $5's and bigger dominations for themselves, we observed .Also, the pool cleaning man saves all the seats around the pool every morning and looks for a tip to give/save you seats every day. We took our family-24, 25 and 27 y/o. The winds were too high to use the kayaks, boogie boards, water sports, etc.so they didn't have as much to do as they wanted. There are NO jet ski rentals offered anymore. Did not go to nightclub-was $40 US and only included 2 drinks-seemed silly to pay for entertainment and alcohol. There is a show every night near the courtyard. The circus one is the best The only bad thing: Olympus Tours's rep in the lobby-Jsmael (sp?). Rude. He should not assume that Americans do not understand Spanish. He said something very rude and laughed about it-the reps at the other tables had the decency not to laugh. He also did not follow through with our return travel trip and I had to find another rep to take care of us. Would love to return!

The beach
27 of 29 found this helpful
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Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
4.0
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Top 250 Contributor
From: PA
Age: 45-54
Travel: 3-6 trips/year

September 17, 2012
Overall GREAT trip

I was super nervous after ready some of the reviews of this place, but we ended up having a fabulous time! The beach is gorgeous and we could easily find chairs everyday. The wait staff by the beach were very friendly and we tipped $1 for each round of drinks and let me tell ya, they took care of us!! The lunch buffet wasn't stellar, but the dinner buffet was awesome! The japanese and italian resturants were good too --- no complaints. We got massages on the beach one day and it was only $60USD (normally about $100USD in the states.) We are really laid-back people and just found what we liked and had a blast!!


13 of 13 found this helpful
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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Houston, TX
Age: 25-34
Travel: 3-6 trips/year

September 15, 2011
Fun vacation but a little disappointed

My sister and I planned a get away for just the two of us to Punta Cana. The price offered by Cheap Caribbean was very reasonable and the hotel looked beautiful. And it was. Riu Palace is really a beautiful facility and the staff are extremely helpful and nice. However, we were very disappointed in the quality of the food. Except for the Italian and Brazilian restaurants, the food was not very good. We managed to find things to eat but overall the food was not up to par. I know the RIU Palace draws a large European population and so it makes sense to cater to them by offering popular European dishes, such as cold cuts and cheese for breakfast, but it would be nice to have some good American dishes too. There were eggs, and little bacon bits and pancakes but everything tasted slightly odd and just not very good. Although the presentation of the food was done well. Our room was really nice. We were very impressed. The mattresses on the beds were firm and although they didn't have a mattress cover, it was okay. The air conditioner worked really well and there was a ceiling fan in the room. However, the room really smelled musty. We had read that this was an issue so we brought candles and a Glade plug-in but none of those really worked to combat the overall musty smell. It was pretty bad. Once you were in the room for awhile you tended not to notice it as much but it would really hit you when you'd been away from the toom and then came back and opened the door. Whew! Not a nice scent. Our maid service was good but kind of inconsistent with towels. Some days we would get faceclothes and some days we didn't. One day we didn't get face clothes or hand towels. Not sure why that was. But they were very nice when we would call down and ask for some. The drinks at the pool bar were quite good but we didn't have very good luck with the drinks at the bar in the lobby. We ordered martinis, champagne and mojitos on 3 separate occassions and they were just not good. I've tried many brands of Champagne from cheap Andre to Dom Perignon and the champagne served here was like nothing I'd tasted before. The first time, I thought it had gone bad, like maybe it was starting to vinegar, but then they gave us a glass at dinner at the Krystal restaurant and it was the same. I did see other people drinking it so maybe it was just my sister and I. We definitely did not care for it. The beach in front of the hotel is really beautiful. They have tons of lounge chairs set out on the beach so we never had a problem getting one. They do have a waiter or two going around taking drink orders but it was a little inconsistent. We usually tipped him a dollar to ensure good service and it seemed to work. There were 2 days when they ran out of towels which was a little bit of a bummer. From that point on, we would just go and get them right after breakfast even if we weren't ready to head down to the beach just to ensure we had them for the day. The pool is really nice too with little alcoves you can sit in that have a table and the swim up pool bar is quite handy. Although there are a lot of bees hanging around the bar area, no one every got stung so it wasn't really a problem. The resort does have an entertainment team who initiate games and such. We didn't participate but did watch a couple. Although we had a lovely vacation, I don't know if I would recommend the RIU Palace to a friend. Although the accomodations and service were lovely, the bad food and musty scent in the rooms were very off putting. When we got home we had to run our clothes thru the washer twice with lots of Downey just to get the musty scent out of our clothes. However, while you're there you actually don't notice the musty scent in your clothes so that's a good thing.


12 of 12 found this helpful
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Overall Rating: 3
Value
 
3.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
2.0
Room Comfort
 
3.0
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From: Aliso Viejo, CA
Age: 35-44
Travel: 3-6 trips/year

Room Information

612 guestrooms and suites are located in 4-story building. Each room is equipped with air conditioning, ceiling fan, hair dryer, mini bar with liquor dispenser, satellite TV, in-room safe, and balcony or terrace.

Room Details

Junior Suite (SJSB)
Hotel/Studio Unit Details

Junior Suite Superior (SJEB)
Hotel/Studio Unit Details

What's to Love

No reservations needed at any of the restaurants.

It's less than 150 feet from the beach, where you can dig into toe-loving, feather-soft, white sand.

Everything's included - you'll want for nothing, except maybe another cocktail.

The architecture is stunning - you feel like you're in a ginormous Spanish palace.

The trip to Soana Island - it's a slice of unmatched, beachy heaven, a must-do excursion.

You get FREE access to the disco and casino - bring your party hat.

Free gym, steam bath, sauna, and Jacuzzi - get your calorie-burning and purification on.

The FREE, adults-only RIU pool parties are so much fun!

 

What We'd Change

Unless you love the casino or nightclub, evenings are a bit sedate. But just think about the fun you can have with a moonlit stroll on the beach!

 

Why You Should Go

It's just 19 miles from the airport. Blink, and you'll be there.

There's a supervised kids' clubs so you can steal away for some much-needed "you" time.

You can visit the sister resorts - they're chock-a-block full of rockin' activities to check out.

You get a FREE scuba lesson in the pool and four tennis courts. Time to get sporty.

Jet ski rentals, water-skiing, sailing, kayaking and oceans more to dive into.

There are medical facilities, should you fall down and go boom.

Water park with slides, tobogans, kids pool, sun terrace and snack bar.

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Beach
  • Babysitting/Child Care ($)
  • Children's Activities
  • Children's Pool
  • Cribs Available on Request
  • Daily Maid Service
  • Fitness/Exercise Room
  • Gift Shop
  • Jacuzzi
  • Kayaks
  • Kids Club
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Snorkeling
  • Internet Access ($)
  • Tennis Court(s)
  • Windsurfing
  • Sailing
  • 24 Hour Front Desk
  • Wedding Services
  • Sauna
  • Nightclub/Disco
  • Billiards
  • 4 Bars/Lounges
  • Nightclub
  • Massage ($)
  • Elevators
  • Fax Machine ($)
  • Conference Facilities ($)
  • Spa Services ($)
  • Handicap Room Available
  • Honeymoon Packages ($)
  • Free Parking
  • Introductory Scuba Lesson
  • Wireless Internet in lobby


Nearby Excursions & Attractions

  • Beach
  • Dining
  • Dive Shop(s)
  • Jet Ski Rentals
  • Kayaking
  • Medical Facilities
  • Motor Boat Rentals
  • Sailing
  • Scuba Diving
  • Snorkeling
  • Water-Skiing
  • Windsurfing

Map of Local Area

The Dominican Republic continues to grow as a major tourist destination due to its beautiful beaches, rich culture, and abundance of available activities.

Riu Palace Punta Cana

Playa Arena Gorda

+809 687 42 42

Hotel Description

Riu Palace Punta Cana: All-Inclusive Vacation in Beach Heaven

Here, on the second largest island of the West Indies you'll revel in Mother Nature's eye candy at this newly renovated resort - a beach lined with endless palm groves and coconut palms that descend to the water's edge. The sugar-white sand coupled with aquamarine waves lapping up on the shore make a great backdrop for enjoying every amenity you've ever wanted on a vacay: food, drinks, water sports, and oodles more. Riu all-inclusive resorts are just this way. Corral the fam. Start packing.

It's Time to Get Your Riu on.



DINING

It's a party in your mouth with all the types of grub you've got here: Brazilian, Italian, Japanese, plus a steak house and a delicious buffet where you can get a full American breakfast. Beach appetit.

Don Manuel
Type: Buffet
Hours: Breakfast - daily, 7am-10:30am; Lunch - daily, noon-3pm; Dinner - daily, 7pm-10pm
Description: Full American breakfast buffet, cooking stations, fruit, juices and cava or a continental breakfast/snack; theme buffets three times a week. Non-smoking restaurant with terrace.
Dress code: Casual.

La Bodega
Type: Brazilian
Hours: Daily, two seatings at 6:30pm and 8:30pm
Description: A la carte restaurant (main course with table service, buffet starters and dessert). Non-smoking restaurant.
Dress code: Elegant casual.

Luigi
Type: Italian
Hours: Daily, two seatings at 6:30pm and 8:30pm
Description: A la carte restaurant (buffet starters). Non-smoking restaurant.
Dress code: Elegant casual.

Krystal
Type: Fusion
Hours: Daily, two seatings at 6:30pm and 8:30pm
Description: A la carte restaurant specializing in fusion cuisine blending local ingredients, regional flavors, and international techniques. Non-smoking restaurant.
Dress code: Elegant casual.

Yokohama
Type: Japanese
Hours: Daily, two seatings at 6:30pm and 8:30pm
Description: A la carte, non-smoking restaurant.
Dress code: Elegant casual.

La Altagracia
Type: Steakhouse
Hours: Daily, two seatings at 6:30pm and 8:30pm
Description: A la carte, pool side restaurant.
Dress code: Elegant casual.

All hours are subject to change.



BARS/NIGHTLIFE

Refreshing concoctions abound at all the fun spots where you can quench your thirst: everything from a poolside bar with a swim-up bar to a sports bar to a disco and casino. We raise our coconut drink to you!

Perico Chicote
Lobby bar. Daily, 10am-midnight.

Los Rosario
Lounge bar with terrace. Daily, 5pm-midnight.

Saona
Poolside bar with swim-up bar. Daily, 10am-6pm.

La Plaza bar
Sports bar. Open 24 hours.

Pacha Nightclub
Disco and dancing at Caribbean street. Daily, 11pm-3am.

Riu Palace Macao Casino
Casino. Daily, 7pm-2pm.



BEACHES AND POOLS

Framed by dazzling white sand, Arena Gorda beach has coconut palms that grow right to the edge of the brilliant teal sea. The waters are calm so it makes an ideal place for your little ones to play in safely. For more splash time, there's a shimmering pool with a swim-up bar, an adjoining whirlpool bath plus a children's pool. Come on in, the water's more than fine.

NOW OPEN! Splash Water World Punta Cana
All guests at Riu Naiboa, Riu Bambu, Riu Palace Punta Cana & Riu Palace Bavaro get to splish-splash at the new water park that includes waters slides, toboggans, kids pool, sun terrace with sun loungers and a snack bar. The water park is included with your stay.

RIU Pool Party!
As of November 1, guests can enjoy a unique area of low-depth pools, perfect for weekly theme parties! This adults-only pool area hosts top DJs and theme parties like the White Pool Party, Jungle Pool Party, Pink Pool Party and Neon Night Party. Best part? Access is totally free! Must be 18 or older.



SPORTS/ACTIVITIES


Water
  • Windsurfing
  • Sailing
  • Kayaking
  • Snorkeling
  • One introductory scuba-diving lesson in the pool

Land

  • Table tennis
  • Gym
  • Sauna and Jacuzzi
  • Tennis courts

Available for an additional charge:

  • Billiards

Golf
Riu Palace Punta Cana features a 18-hole golf course. Please contact the resort directly for more information.



INTERNET

Riu Palace offers complimentary Wi-Fi access in common areas and in guest rooms.

SPA SERVICES

Located at the Caribbean Street, the Eternal Spa offers a complimentary gym, sauna and Jacuzzi, as well as assorted treatments, a beauty salon, hairdresser and massages for an additional charge. Daily, 10am-6pm.

WEDDING/HONEYMOON

The Riu Palace Punta Cana celebrates three different types of ceremonies: Civil, Religious (Catholics) and Renewal of Vows.
  • Religious Ceremony (Catholic): performed by a Catholic Priest; offers a marriage certificate. The ceremony lasts 45-50 minutes.
  • Civil Ceremony: performed by an official Judge; offers a legal certificate. This wedding takes 20-25 minutes.
  • Renewal of Vows/Symbolic Ceremony: ceremonies without any legal bearing, performed by a Non-Denominational Minister. Takes 20-25 minutes.

Locations:

  • Garden Gazebo: maximum of 50 people.
  • Beach Gazebo: maximum of 60 people.
  • Beach: maximum of 50 people.

If the wedding is scheduled for the beach and it rains, the couple will be moved to the terrace or lobby, which are covered.



CHILD CARE

Complimentary supervised activities, including a Mini-club, a swimming pool for kids and a daily daytime entertainment program for children ages 4-12.

ADDITIONAL INFORMATION

Location
Riu Palace Punta Cana is located 19 miles from Punta Cana International Airport (PUJ).

Check In/Check Out
Check-in: 3pm. Check-out: noon.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

MIN CHECK-IN AGE/SPRING BREAK POLICY: Student/Spring Break groups or individuals, regardless of age are not allowed at this hotel at any time. The hotel reserves the right to use reasonable means to identify suspected student/spring break groups. At least one person of 21 years or older is required in every room during March and April. The Hotel may request guests to show passport or official ID to proof age and reserves the right to refuse admission to anyone. In-room parties, unruly behavior and spring break groups are not allowed at any Riu Resort. Guests can and will be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff.



All hours, fees, amenities, information and services are subject to change without notice.
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