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Riu Palace Pacifico

Mexico - Riviera Nayarit

Our Rating
4 Nights with Air from $869 All-Inclusive
Info Customer Reviews Questions & Answers

Beach Citizens, this Riu on the Riviera Nayarit is where you can revel in an everything-you-want dream escape. Sheltered ... More

Customer Rating 50 Reviews
Value
 
4.6
Service
 
4.7
Beaches & Pools
 
4.6
Dining Options
 
4.3
Room Comfort
 
4.6
4.6 out of 5
"Together with 5 more couples, we had a very good week at RIU Palace. So many selection at the buffet. Food at the other restaurants were so so. Staffs at the resort were very friendly and helpful." – LDSANJOSE
56 out of 59 (95%) customers would recommend this product to a friend. Read All Reviews
Customer Rating 50 Reviews
Value
 
4.6
Service
 
4.7
Beaches & Pools
 
4.6
Dining Options
 
4.3
Room Comfort
 
4.6
4.6 out of 5
"Together with 5 more couples, we had a very good week at RIU Palace. So many selection at the buffet. Food at the other restaurants were so so. Staffs at the resort were very friendly and helpful." – LDSANJOSE
56 out of 59 (95%) customers would recommend this product to a friend. Read All Reviews
room view Welcome to the RIU! the beaches at the RIU!
All Customer Reviews
1-4 of 50 reviews. Sort by
February 25, 2013
perfect getaway

My husband and I went for our 20th anniversary - hadn't been on a trip just the 2 of us in a very long time, so we really researched and wanted our trip to be perfect. Our travel was not, but our time at Riu Palace Pacifico was exceptional. The hotel and grounds are gorgeous and literally are spotless and constantly being cleaned and maintained. Our room was the same, though as with other beach locations, there is a slight musty smell. The service that you get from staff in the restaurants, pool and beach areas is extremely attentive and always given graciously. We were impressed that the waiters never lingered or gave any indication of expecting a tip, but were always so friendly and helpful. We did tip several times out of appreciation, especially the waiter in the main restaurant who looked for us each day and remembered our names after our first meeting. The staff you interact with the most (waiters, front desk, reservations) speak excellent English, so there are few communication barriers on the grounds, although we know some Spanish and tried to use it when we could. The staff was also very willing to help us learn more, and they had daily Spanish lessons by the pool! The chairs were plentiful on the beach and at the pool, but if you wanted just that spot around the pool, you needed to be an early riser. We never went down before 8:30 and always had a place we were happy and comfortable with. They had many activities you could participate in during the day, from stretching, to water aerobics, bocce, volleyball and more. Our only disappointment activity wise, was they were very cautious and would not allow us to use the kayaks due to considering the waves too strong - my husband had experience but that didn't matter, so we didn't get to kayak at all though we tried several days. Each night at the hotel was a different theme and there were often activities to go along with that, for example one of the nightly shows was a Las Vegas theme, and they had blackjack and roulette set up in the lobby areas with staff there to lead. THe best one was the Michael Jackson show, catch that if you go! The activities staff was extremely energetic and fun and seemed to be there all day every day, like from 9:30am to 11:30 pm as they were often involved in the shows. Food was very good in the buffet - had super variety for all meals, many more choices than you could ever hope to eat. We ate duck, lamb, salmon, grilled tuna, sushi, shrimp and much more. For families there were many choices too - always 4-5 pasta dishes, 4+ types of pizza, sandwiches, etc. - lots of fruit and salad bar options as well. It is also worth making reservations in the specialty restaurants and that is something you should do as soon as you are checked in - they take reservations between 8-3 daily up to 4 days in advance. When we arrived, there was nothing available our first 2 nights, but we could make reservations for the nights following. It really was not a problem as the service and food at the main restaurant was also so good. We loved the Mexican restaurant and the Fusion restaurant, the steak house was also tasty but the cuts of meat are a bit different (i.e., ribeye had good flavor but was thin, although quite large). We did not have enough nights left to visit the Japanese restaurant but also heard that was good. At the restaurants, you typically are served some appetizers that are standard (e.g., a seafood platter at the steakhouse) but then also choose an appetizer, entree, and dessert from a fixed menu of about 4 choices . We were so impressed with Reimundo, the maitre'd at the steakhouse who made my husband his own hot sauce concoction when he asked for one that was "mas caliente" - hotter! When you are at the hotel you are protected from salesman and people that offer you discounts on excursions to get you to go through a timeshare presentation. Avoid them in the markets and at the airport - we made that mistake, but like I said no worries at the hotel. The airline mixed up our flights and our luggage was delayed a day, so the staff in the restaurant and front desk helped us decide where to go and got us a taxi to go to the local Walmart! That was an experience! Another waiter from the beach, Octavio helped us figure out how to take the bus ourselves, complete with transfers, from the hotel to downtown Puerto Vallarta where there are shops, a small "flea market" and boardwalk by the ocean - that saved us big $$ over a taxi or tour and was fun getting to travel with the locals. Overall, this was an all-inclusive extraordinaire and my husband and I highly recommend it!

perfect getaway
20 of 20 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
4.0
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From: Indiana
Age: 45-54
Travel: 1-2 trips/year

October 30, 2012
All you can eat and drink...need I say more?

The resort is amazing - from the extravagant decor to the bars throughout. Our suite was beautiful with an awesome view, it was constantly being cleaned and restocked, our own hard alcohol bar (not that we really used it, with drinks constantly flowing), and all the normal amenities. The food at the buffet was delicious, several restaurants with different types of food (the steakhouse was our favorite, then the Japanese), and the 24 hour snack bar had plenty of options. The pool was fantastic (swim-up bars are now my favorite) and the beach is really clean and beautiful, with boogie boards and kayaks free to use. All of the staff is really friendly, helpful, and really go out of their way to make your experience enjoyable. You can book as many activities as you want, adventure into town, or stay at the resort your entire trip - whatever you like, you'll get the vacation you want!


10 of 10 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: San Diego area, CA
Age: 25-34

August 4, 2010
best relaxing vacation EVER

From the minute the Cheap Carribean Gentleman greeted us at the airport to the minute we were deposited back there one week later, we were totally in heaven. The Riu Palace Pacifico is a magnificent building and there has been superb care taken to every bit of detail...from the decor to the services. The staff are welcoming and friendly and that starts at the front desk when you check in, continues in the dining rooms, the hallways, the pool, the beach....every one is smiling and all say hallo and want to know if they can help. The food is great, the selection is excellent and the presentation is lovely. All in all, a palace worthy of its name.


6 of 6 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: calgary, canada
Age: 45-54
Travel: 1-2 trips/year

July 30, 2010
SUPER !!!!!!!

Beautiful -- There is a reason It is Called a Palace. Staff is most gracious when you need whatever, scenery is fantastic,beach is lovely,super clean in all regards. Tour of kitchen facilities was a real delight and a real highlight, everone remarked how great it was to see behind the scenes how all food is prepared and the cleanliness was really impressive. Went back to Pacfico twice more - thats how impressed we were !!!!


3 of 3 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
5.0
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From: Chicago,IL
Age: Over 65
Travel: 1-2 trips/year

Room Information

Riu Palace Pacifico features 445 junior suites in 9-story building complete with luxuries such as a/c, ceiling fan, satellite tv, alarm clock, hair dryer, telephone, sofa or sofa bed, mini bar, balcony or terrace. Living room area with sofa. Integrated lounge area with 2 steps between levels, with sofa or sofa bed.

Room Details

Junior Suite (SJSB)
Hotel/Studio Unit Details

Junior Suite Partial Ocean View (SJLB)
Hotel/Studio Unit Details

Junior Suite Ocean View (SJMB)
Hotel/Studio Unit Details

Suite Jacuzzi Ocean View (SUMZ)
Hotel/Studio Unit Details

What's to Love

No reservations needed at any of the restaurants.

The teal ocean and breezy palms on the white sand of Flamingos Beach. Swoon-worthy.

RiuLand, where kiddos can get immersed in arts and crafts while you enjoy some sand 'n surf therapy.

Sipping on cocktails and watching the crazy beautiful pinky orange sunsets over the water.

The spa where you can descend into stress-smashing messages & thalassotherapy, a seawater treatment.

The in-pool loungers where you can chillax, swim around a bit, then return to work on your tan.

 

What We'd Change

You'll love venturing into downtown Puerto Vallarta, but keep in mind, the cruise ships generally come in on Tuesday and Thursday so it can be busier on those days.

 

Why You Should Go

It's just 8 miles away from the airport. Blink, and you'll be there.

Don't miss horseback riding in the Sierra Madres or swimming with the dolphins in Banderas Bay.

There's an 18-hole, championship golf course that a coconut's throw away.

Check out the bodyboarding (it's very popular), windsurfing, catamarans and more. Dive in.

On land, there's volleyball, billiards and for the flexible/bendy types, there's gymnastics.

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Banquet Facilities
  • Beach
  • Babysitting/Child Care ($)
  • Children's Activities
  • Children's Pool
  • Concierge Services
  • Conference Facilities ($)
  • Cribs Available on Request
  • Daily Maid Service
  • Fitness/Exercise Room
  • Gift Shop
  • Jacuzzi
  • Kayaks
  • Kids Club
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Playground
  • Snorkeling
  • Swim-Up Bar(s)
  • Windsurfing
  • Sailing
  • Aerobics
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Sauna
  • Parking
  • Safe Deposit Box
  • Medical Services ($)
  • Billiards
  • Scuba Lessons
  • Shopping
  • Massage ($)
  • Elevators
  • Audio-Visual Equipment ($)
  • Beach Towels
  • Spa Services ($)
  • Wedding Services ($)
  • Dry Cleaning Services ($)
  • 24 Hour Room Service
  • Wireless Internet
  • Beauty Salon ($)


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Horseback Riding
  • Jet Ski Rentals
  • Marina
  • Motor Boat Rentals
  • Nightlife
  • Parasailing
  • Sailing
  • Scooter/Moped Rental
  • Scuba Diving
  • Shopping
  • Snorkeling
  • Water-Skiing

Map of Local Area

Rapidly being acknowledged as a destination in its own right, the great choice of hotels and resorts guarantees that Riviera Nayarit can cater to everybody's vacation tastes and styles.

Riu Palace Pacifico

Av de los Cocoteros, Lote Hotelero G

+52 322 176 0090

Hotel Description

Riu Palace Pacifico: All-Inclusive Ahh-Mazing on the Riviera Nayarit

Beach Citizens, this Riu on the Riviera Nayarit is where you can revel in an everything-you-want dream escape. Sheltered by the Sierra Madres, it's a Beach Eden that's brimming full of awesome: unlimited slushy drinks and epic cuisine, a delicious spa, water sports out the wazoo and so much more. You're long overdue for treating yourself. Was that a resounding "yes" we heard? Thought so.

It's Time to Get Your Riu On.



DINING

Take a pinch of Mesoamerican and European flavors, add spices from other world cultures and you've got an Epicurean Extravaganza: everything from Japanese to steak. An international buffet with live cooking stations to Mexican, that grub we can't get enough of. Beach appetit.

Krystal
Type: Fusion
Hours: Daily, two seatings at 6:30pm and 8:45pm
Description: Serving fusion cuisine.
Dress code: Formal dress is required for dinner (long trousers for men).

Kyoto
Type: Japanese
Hours: Daily, two seatings at 6:30pm and 8:45pm
Description: Serving Japanese cuisine.
Dress code: Formal dress is required for dinner (long trousers for men).

La Toscana
Type: Steakhouse
Hours: Lunch - daily, 10:30am-4pm; Dinner - daily, two seatings at 6:30pm and 8:45pm
Description: Poolside restaurant; grill and steakhouse for dinner.
Dress code:
Formal dress is required for dinner (long trousers for men).

Guacamole
Type: Mexican
Hours: Daily, two seatings at 6:30pm and 8:45pm
Description: Serving Mexican specialties.
Dress code: Formal dress is required for dinner (long trousers for men).

La Peninsula
Type: International
Hours: Breakfast - daily, 7am-10:30am; Lunch - daily, 12:30pm-3pm; Dinner - daily, 6:30pm-10:30pm
Description: Main restaurant with a non-smoking section and a terrace.

All hours are subject to change



BARS/NIGHTLIFE

So many beachtastic places to get your drink on. Chill at the lounge or hit the sports bar that's open 24/7. Hang in the lobby, the lounge or the fun, sunny spot, the swim-up bar. Party on.

Bolero
Lounge bar with terrace. Daily, 7pm-midnight.

Petit Pigalle
Lobby bar. Daily, 10am-1am.

Sports Bar
Daily 24 hours.

Colibrie
Bar with terrace. Daily, 6pm-midnight.

Marlin
Poolside bar with swim-up bar. Daily, 10am-6pm.



BEACHES AND POOLS

Melt into the beautiful white sand of Flamingos Beach. Or hop on over to the two sparkling pools, dip into the bubblicious Jacuzzi or retire to the terrace-solarium. Two words: Beach Eden.



SPORTS/ACTIVITIES

Water

  • Windsurfing
  • Catamaran sailing
  • Kayaking
  • Body boarding

Available for an additional charge:

  • Scuba diving

Land
Riu Palace Pacifico offers daytime activities for adults, including beach volleyball. The resort also offers a billiards room, open to all guests.

Golf
The 18-hole, championship course at Flamingos Golf Club is right next to Riu Palace Pacifico. Riu guests enjoy special rates at Flamingos.
Now through April 30, 2013:

  • Daylight: $98 USD
  • After 2pm: $75 USD
  • After 3pm: $40 USD
  • Shared golf cart with 2 bottles of water
  • Scheduled transportation between Riu Palace Pacifico and Flamingos
May 1, 2013 - December 31, 2013:
  • 20% off applied on regular published rates at time of booking.
    This discount does not apply to afternoon green fees.



INTERNET

The resort offers complementary Wi-Fi Service in room & common areas. Computers with Internet access are available in the lobby (fees apply).

SPA SERVICES

The resort offers assorted spa treatments, including the following:
  • Beauty treatments
  • Hairdresser
  • Massages
  • Body treatments


WEDDING SERVICES

The resort offers a variety of wedding and honeymoon packages and services. Contact the resort directly for details.

CHILD CARE

The resort features a kids' club and playground, as well as daytime entertainment programs for children ages 4-7 and 8-12.

ADDITIONAL INFORMATION

Location
Riu Palace Pacifico is located 8-miles from Puerto Vallarta International Airport (PVR), 9-miles from downtown Puerto Vallarta and a half-mile from Flamingos Golf Club.

Check-In/Check-Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 3-night minimum stay is required at this resort.


A 4-night minimum stay from16th Oct 2017 to 9th Sept 2018
. In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.

Spring Break Policy
At least one person 21 years old or older is required in every room at this property during March and April. The hotel may require guests to show proof of age and reserves the right to refuse admission to anyone. In-room parties, unruly behavior and spring break groups are not allowed at any Riu resort. Guests can and will be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff.

Currency Policy
Please note that Riu Resorts in Mexico no longer accept or exchange US dollars at the front desk. ATMs are available in the lobby of each resort for withdrawals in Mexican currency.



All hours, fees, amenities, information and services are subject to change without notice.
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