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Grand Velas Riviera Maya

Mexico - Riviera Maya

Our Rating
3 Nights with Air from $1,379 All-Inclusive
Info Customer Reviews Questions & Answers
Customer Rating 9 Reviews
Value
 
4.4
Service
 
4.8
Beaches & Pools
 
4.9
Dining Options
 
4.9
Room Comfort
 
4.9
4.9 out of 5
"The dining and spa are spectacular. We would definitely go back." – Thedoctorandthenurse
12 out of 13 (92%) customers would recommend this product to a friend. Read All Reviews
All Customer Reviews
1-4 of 9 reviews. Sort by
December 1, 2011
Fantastic resort.

Excellant service and amenities. Perfect resort to wind down, with no maddening crowds. Have to book way in advance for the restuarants. Would recommend booking online prior to your trip. Kids had a lot of fun.


13 of 15 found this helpful
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Overall Rating: 5
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Dallas
Age: 35-44
Travel: 3-6 trips/year

August 15, 2012
Great Vacation!

We loved the entire experience, from walking in and having individual pampered registration to our own luxurious sweet! Special service to each guest. What ever we needed to eat or drink we had. We absolutely enjoyed all the water features and pools. We stayed at the resort and did not leave for 4 days. It was enjoyable and relaxing. The dining was 5 star.


6 of 6 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Texas
Age: 55-64
Travel: 1-2 trips/year

February 6, 2013
Beautiful Resort

We thoroughly enjoyed Grand Velas. It was a trip for my birthday so we wanted it to be special. The resort is luxurious and very clean. One of the big reasons I chose this resort was the dining reviews (as we enjoy dining out.) The restaurants options were great and decor beautiful. We felt Sen Lin and Lucca weren't as good as the other 3 we dined at - Frida, Piaf and Cocina de Autor. Those 3 were absolutely delicious and the Cocina experience was definetly memorable. The staff at Grand Velas is very accomodating and friendly. We tipped on pool service and all our dining outings (even though tips are technically included. It would have been cheaper for us had we not tipped but we felt we should.) We stayed in a Zen room (as it was less expensive than the Ambassador or Grand Class sections) and they were large and okay but lack the ocean view. And frankly felt a little isolating as we didn't see alot of people around during our stay. The room also felt a little damp and had a slight moldy smell (could be that it's in the jungle/swamp area.) The shuttle was very convenient to the main buildings/pool but I would've preferred the Ambassador (but again, it was quite a bit more expensive than our room and the Zen area is still very costly.) Our biggest "complaint" (if you will) was a lack of nightlife. It has a Sky Bar (empty, no one there) and a karaoke bar (few people). We would recommend the resort make a place to listen to live music and someplace to dance. After dinner, we were kind of bored. Even when on vacation and relaxing, it's nice to have things to do (or at least an option) at night. We enjoyed our trip and may return - but there are so many other nice resorts in the area worth checking out so we'll see.


9 of 10 found this helpful
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Overall Rating: 5
Value
 
3.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
4.0
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From: New York City
Age: 45-54
Travel: 1-2 trips/year

April 1, 2013

The dining and spa are spectacular. We would definitely go back.


2 of 2 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Cleveland ohio
Age: 35-44

Room Information

Grand Velas Riviera Maya boasts 539 spacious suites with stunning ocean front and ocean views or soothing jungle views of water canals and neighboring flora. Each suite comes appointed with a dedicated butler service, outdoor plunge pool, indoor whirlpool bathtub, iPod station, 24 hour room service and complimentary basic Wi-Fi.

Room Details

Zen Grand Suite Nature View
Hotel/Studio Unit Details

Zen Grand Pool Suite Nature View
Hotel/Studio Unit Details

Ambassador Suite Ocean View
Hotel/Studio Unit Details

Ambassador Pool Suite Ocean Front View
Hotel/Studio Unit Details

Grand Class Suite Ocean Front View
Hotel/Studio Unit Details

What's to Love

The gorgeous location, unparalleled service and luxurious dining at Grand Velas provide the perfect mix to deliver a truly unforgettable experience. What more could you ask for?

 

What We'd Change

The main pool at Grand Velas can get a little crowded at times, so head to either the Grande Class or Zen pools which offer a quieter atmosphere, and the beach is just a few more steps and offers the same upscale comforts--think waiter service!

 

Why You Should Go

Grand Velas Riviera Maya has amazing food, and it's the only resort in the world with a AAA 5 Diamond Award for an all-inclusive.

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Beach
  • Cable/Satellite TV
  • Babysitting/Child Care ($)
  • Children's Activities
  • Children's Pool
  • Cribs Available on Request
  • Daily Maid Service
  • Gift Shop
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Pool Bar
  • Internet Access ($)
  • Fishing
  • Aerobics
  • Safe Deposit Box
  • Medical Services ($)
  • 7 Restaurants
  • 8 Bars/Lounges
  • Snack Bar
  • Elevators
  • 24 Hour Room Service
  • Wireless Internet
  • Butler & Bell Staff
  • Introductory Scuba Lesson
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • ATV Rides
  • Beach
  • Horseback Riding
  • Mayan Ruins
  • Parasailing
  • Shopping
  • Watersports Rentals

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Grand Velas Riviera Maya

Carretera Cancun-Tulum Km. 62, Playa del Carmen, Municipio de Solidaridad

011-52-984-877-4400

Hotel Description

Grand Velas Riviera Maya: Noble Beach Prize Winner - The Bath Luxe de Luxe

Discover a world of lavish beauty; situated along 1,640 ft of glorious white sand beach of Mexico's stunning Caribbean coast, the new Grand Velas Riviera Maya redefines category in luxury at all-inclusive. Lush tropical Yucatan jungle surrounds the resort with captivating appeal. Your health and wellness are at the heart of the Grand Velas philosophy - an unrivaled experience that seduces your senses and rejuvenates your spirit.

Grand Velas not only answers the increasing demand by travelers seeking All-Inclusive resorts, but also is redefining the standards for luxury in Grand All-Inclusive accommodations, impeccable service standards and hospitality. Designed to cater to all preferences and tastes, Grand Velas carefully designed each experience, from oversized suites to an unparalleled selection of gourmet restaurants. A 1,378 sq ft suite adult-only section has been designed for optimum privacy and comfort, while offering restaurants, bars, a private pool and even a separate check in area. Families are also guaranteed to enjoy the 1,270 sq ft suite and free form infinity pool that includes a children's pool with an ocean front family section, as well as lounge bars and restaurants to spoil the little ones. For the nature lover, the 1,184 sq ft serene site surrounded by lush unspoiled vegetation boasts a beautiful variety of regional nature ideal for bird watchers, with more restaurants and bars situated along the Zen Garden area.

At the heart of the property, the magnificent World Class Spa invites you to take a one-of-a-kind adventure for the Body, Mind and Spirit through a unique selection of journeys that will transport Grand Velas guests into a world of aromas, textures, flavors, and ancient healing rituals inspired in the wisdom of diverse world cultures.

This hotel is All-Inclusive.
Features include:

  • Breakfast, lunch, dinner and snacks
  • Unlimited Domestic and selected International Premium brand beverages and wines
  • 24-hour in-suite dining
  • Taxes and Gratuities


DINING

This hotel includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.

Azul
Type: International
Hours: Daily, 7am-11pm.
Description: Casual dining located near the pool. Azul features delicious meals with everything from sushi to pizza and grilled hamburgers.
Dress code: Casual.

Bistro
Type: French
Hours: Daily, 7am-11pm.
Description: Casual French cuisine that includes soups, salads, sandwiches and French delicacies.
Dress code: Casual.

Chaka
Type:
International
Hours: Daily, 7am-3pm
Description: This family friendly restaurant is open seasonally for breakfast and lunch and features a variety of international dishes that are both natural and healthy.
Dress code: Casual.

Frida
Type: Mexican
Hours: Daily, 6pm-11pm.
Description: Enjoy fine Mexican cuisine with a modern twist in this family friendly restaurant. Reservations are required.
Dress code:
Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.

Sen Lin
Type:
Asian
Hours: Daily, 6pm-11pm.
Description: Enjoy Asian fusion cuisine like marinated duck, curry and corobuta pork medallions at this family friendly restaurant. Reservations are required.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.

Piaf
Type:
French
Hours: Daily, 6pm-11pm.
Description: Enjoy elegant French cuisine prepared by Executive Chef Michel Mustiers. Located in the adult-only section of the resort. Must be 16+ to dine here. Reservations are required.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.

Cocina de Autor
Type: Molecular
Hours: Daily, 6pm-11pm.
Description: Enjoy a tasting menu in 9 courses completed with wine pairings. You'll get to experience a variety of cuisines in small portions. Reservations are required.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.

Lucca
Type: Italian-Mediterranean
Hours: Daily, 6pm-11pm.
Description: Enjoy a selection of Italian-Mediterranean cuisine like ravioli served on a bed of mushrooms and roasted leg of lamb. Located in the adult-only section of the resort. Reservations are required.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.

All hours are subject to change.



BARS/NIGHTLIFE

Sky Bar
Rooftop bar. Daily, 6pm-11pm.

Sen Lin Bar
Daily, 6pm-11pm.

Karaoke Bar
Rock the house with your voice. Daily, 6pm-2am.

Piano Bar
Daily, 5pm-12am.

Koi Bar
Watch the game or dance the night away. Daily, 6pm-3am.

Aqua Bar
Swim-up bar. Daily, 9am-6pm.



BEACH

Grand Velas sits on Mexico's stunning stretch of beautiful white-sand Caribbean coastline.

POOLS

Grand Velas features three gorgeous pools including an infinity pool that overlooks the ocean and a children's pool for the kids to splash around in while you relax.

SPORTS/ACTIVITIES

Water

Available for an additional charge:

  • Snorkeling
  • Scuba
  • Swim with dolphins
  • Deep sea fishing
  • Sailing

Land

  • Fitness center
  • Jogging
  • Beach volleyball

Golf
Grand Velas is close to the 18-hole courses in Playa del Carmen and the Riviera Maya.



INTERNET

Grand Velas offers basic service Wi-Fi at no extra cost, and premium Wi-Fi service for an additional charge. .

SPA SERVICES

The spa at Grand Velas is a full-service spa.
  • Massages
  • Body wraps
  • Facials


WEDDING/HONEYMOON

What better place to say "I do" than on the Riviera Maya? With white-sand beaches and lush tropical greens, your special day will be unforgettable. Choose from several wedding packages and let a wedding planner help you take care of all the details.

CHILD CARE

Grand Velas offers a Kid's Club with fun and exciting activities to entertain children ages 4-12. Daily, 9am-11pm. Activities include:
  • Movies
  • Storytelling
  • Drawing and Painting
  • Board Games
Grand Velas also offers a Teen club for ages 13-18. Open daily, 3pm-12am, Activities include:
  • Dancing
  • Karaoke
  • Video games
  • Billiards
  • Hockey
  • Ping pong
  • Board games
Also offered is a Baby Concierge service that includes child care products at no extra charge and certified nannies available upon request at an extra charge.



ADDITIONAL INFORMATION

Location
Grand Velas is located 35 minutes from Cancun International Airport (CUN) and 5 minutes from downtown Playa del Carmen.

Check In/Check Out
Check-in: 3. Check-out: noon.
A valid credit card may be required at this resort.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music

Accolades and Awards
Grand Velas Riviera Maya has been rated an AAA 5-Diamond resort.

Environmental Levy Fee
The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors effective September 1, 2017. Hotels will collect 20 Mexican pesos per room per day on check out; the proceeds will be deposited in an environmental trust to fund local projects. The Municipalidad of Solidaridad thanks you for your understanding and support of this worthwhile endeavor. Thank you and enjoy your visit.



All hours, fees, amenities, information and services are subject to change without notice.
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4 days, 3 nights
Travel Dates 11/18 - 12/19
Starting at $1379 was $2609
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(800) 915-2322
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