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Let this news soak in: Grand Velas Riviera Maya, one of 14 CheapCaribbean Noble Beach Prize Winners (2016-17), was recog
Let this news soak in: Grand Velas Riviera Maya, one of 14 CheapCaribbean Noble Beach Prize Winners (2016-17), was recognized for "The Bath Luxe de Luxe." Rub-a-dub-dub.
"The dining and spa are spectacular. We would definitely go back." – Thedoctorandthenurse
12 out of 13 (92%) customers would recommend this product to a friend.Read All Reviews
All Customer Reviews
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December 1, 2011
Excellant service and amenities. Perfect resort to wind down, with no maddening crowds. Have to book way in advance for the restuarants. Would recommend booking online prior to your trip.
Kids had a lot of fun.
We loved the entire experience, from walking in and having individual pampered registration to our own luxurious sweet! Special service to each guest. What ever we needed to eat or drink we had.
We absolutely enjoyed all the water features and pools. We stayed at the resort and did not leave for 4 days. It was enjoyable and relaxing.
The dining was 5 star.
We thoroughly enjoyed Grand Velas. It was a trip for my birthday so we wanted it to be special. The resort is luxurious and very clean. One of the big reasons I chose this resort was the dining reviews (as we enjoy dining out.) The restaurants options were great and decor beautiful. We felt Sen Lin and Lucca weren't as good as the other 3 we dined at - Frida, Piaf and Cocina de Autor. Those 3 were absolutely delicious and the Cocina experience was definetly memorable.
The staff at Grand Velas is very accomodating and friendly. We tipped on pool service and all our dining outings (even though tips are technically included. It would have been cheaper for us had we not tipped but we felt we should.)
We stayed in a Zen room (as it was less expensive than the Ambassador or Grand Class sections) and they were large and okay but lack the ocean view. And frankly felt a little isolating as we didn't see alot of people around during our stay. The room also felt a little damp and had a slight moldy smell (could be that it's in the jungle/swamp area.) The shuttle was very convenient to the main buildings/pool but I would've preferred the Ambassador (but again, it was quite a bit more expensive than our room and the Zen area is still very costly.)
Our biggest "complaint" (if you will) was a lack of nightlife. It has a Sky Bar (empty, no one there) and a karaoke bar (few people). We would recommend the resort make a place to listen to live music and someplace to dance. After dinner, we were kind of bored. Even when on vacation and relaxing, it's nice to have things to do (or at least an option) at night.
We enjoyed our trip and may return - but there are so many other nice resorts in the area worth checking out so we'll see.
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1 question, 2 answers.
How far is the hotel from playa del carmen's 5th ave? What modes of transporation are available to get to the downtown area?2 answers
Also, are there options to go places outside the resort?
1 year, 14 months ago
This resort is just a five minute cab ride from Playa del Carmens 5th Ave.
About a 15 - 20 minute ride by taxi, depending of traffic. It cost $23 each way for a family of 4.
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Grand Velas Riviera Maya boasts 539 spacious suites with stunning ocean front and ocean views or soothing jungle views of water canals and neighboring flora. Each suite comes appointed with a dedicated butler service, outdoor plunge pool, indoor whirlpool bathtub, iPod station, 24 hour room service and complimentary basic Wi-Fi.
The gorgeous location, unparalleled service and luxurious dining at Grand Velas provide the perfect mix to deliver a truly unforgettable experience. What more could you ask for?
What We'd Change
The main pool at Grand Velas can get a little crowded at times, so head to either the Grande Class or Zen pools which offer a quieter atmosphere, and the beach is just a few more steps and offers the same upscale comforts--think waiter service!
Why You Should Go
Grand Velas Riviera Maya has amazing food, and it's the only resort in the world with a AAA 5 Diamond Award for an all-inclusive.
Car Rental Available
Babysitting/Child Care ($)
Cribs Available on Request
Daily Maid Service
Laundry Services ($)
Internet Access ($)
Safe Deposit Box
Medical Services ($)
24 Hour Room Service
Butler & Bell Staff
Introductory Scuba Lesson
Banquet Facilities ($)
Nearby Excursions & Attractions
Map of Local Area
Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every
budget and every activity.
Grand Velas Riviera Maya
Carretera Cancun-Tulum Km. 62, Playa del Carmen, Municipio de Solidaridad
Grand Velas Riviera Maya: Noble Beach Prize Winner - The Bath Luxe de Luxe
Discover a world of lavish beauty; situated along 1,640 ft of glorious white
sand beach of Mexico's stunning Caribbean coast, the new Grand Velas Riviera
Maya redefines category in luxury at all-inclusive. Lush tropical Yucatan
jungle surrounds the resort with captivating appeal. Your health and wellness
are at the heart of the Grand Velas philosophy - an unrivaled experience that
seduces your senses and rejuvenates your spirit.
Grand Velas not only answers the increasing demand by travelers seeking
All-Inclusive resorts, but also is redefining the standards for luxury in Grand
All-Inclusive accommodations, impeccable service standards and hospitality.
Designed to cater to all preferences and tastes, Grand Velas carefully designed
each experience, from oversized suites to an unparalleled selection of gourmet
restaurants. A 1,378 sq ft suite adult-only section has been designed for
optimum privacy and comfort, while offering restaurants, bars, a private pool
and even a separate check in area. Families are also guaranteed to enjoy the
1,270 sq ft suite and free form infinity pool that includes a children's pool
with an ocean front family section, as well as lounge bars and restaurants to
spoil the little ones. For the nature lover, the 1,184 sq ft serene site
surrounded by lush unspoiled vegetation boasts a beautiful variety of regional
nature ideal for bird watchers, with more restaurants and bars situated along
the Zen Garden area.
At the heart of the property, the magnificent World Class Spa invites you to
take a one-of-a-kind adventure for the Body, Mind and Spirit through a unique
selection of journeys that will transport Grand Velas guests into a world of
aromas, textures, flavors, and ancient healing rituals inspired in the wisdom
of diverse world cultures.
This hotel is All-Inclusive.
Breakfast, lunch, dinner and snacks
Unlimited Domestic and selected International Premium brand beverages and
24-hour in-suite dining
Taxes and Gratuities
This hotel includes unlimited food and drinks, but some dining restrictions may
apply. Please check with the front desk for details.
Azul Type: International Hours: Daily, 7am-11pm. Description: Casual dining located near the pool. Azul
features delicious meals with everything from sushi to pizza and grilled
hamburgers. Dress code: Casual.
Bistro Type: French Hours: Daily, 7am-11pm. Description: Casual French cuisine that includes soups,
salads, sandwiches and French delicacies. Dress code: Casual.
Type: International Hours: Daily, 7am-3pm Description: This family friendly restaurant is open
seasonally for breakfast and lunch and features a variety of international
dishes that are both natural and healthy. Dress code: Casual.
Frida Type: Mexican Hours: Daily, 6pm-11pm. Description: Enjoy fine Mexican cuisine with a modern twist in
this family friendly restaurant. Reservations are required. Dress code:Elegant casual. Gentlemen are requested
to wear long pants and a collared shirt.
Type: Asian Hours: Daily, 6pm-11pm. Description: Enjoy Asian fusion cuisine like marinated duck,
curry and corobuta pork medallions at this family friendly restaurant.
Reservations are required. Dress code: Elegant casual. Gentlemen are requested to wear
long pants and a collared shirt.
Type: French Hours: Daily, 6pm-11pm. Description: Enjoy elegant French cuisine prepared by
Executive Chef Michel Mustiers. Located in the adult-only section of the
resort. Must be 16+ to dine here. Reservations are required. Dress code: Elegant casual. Gentlemen are requested to wear
long pants and a collared shirt.
Cocina de Autor Type: Molecular Hours: Daily, 6pm-11pm. Description: Enjoy a tasting menu in 9 courses completed with wine pairings. You'll get to
experience a variety of cuisines in small portions. Reservations are
required. Dress code: Elegant casual. Gentlemen are requested to wear
long pants and a collared shirt.
Lucca Type: Italian-Mediterranean Hours: Daily, 6pm-11pm. Description: Enjoy a selection of Italian-Mediterranean
cuisine like ravioli served on a bed of mushrooms and roasted leg of lamb.
Located in the adult-only section of the resort. Reservations are required. Dress code: Elegant casual. Gentlemen are requested to wear
long pants and a collared shirt.
All hours are subject to change.
Rooftop bar. Daily, 6pm-11pm.
Sen Lin Bar
Rock the house with your voice. Daily, 6pm-2am.
Watch the game or dance the night away. Daily, 6pm-3am.
Swim-up bar. Daily, 9am-6pm.
Grand Velas sits on Mexico's stunning stretch of beautiful white-sand Caribbean
Grand Velas features three gorgeous pools including an infinity pool that overlooks the ocean and a
children's pool for the kids to splash around in while you relax.
Available for an additional charge:
Swim with dolphins
Deep sea fishing
Grand Velas is close to the 18-hole courses in Playa del Carmen and the Riviera
Grand Velas offers basic service Wi-Fi at no extra cost, and premium Wi-Fi service for an additional charge. .
The spa at Grand Velas is a full-service spa.
What better place to say "I do" than on the Riviera Maya? With white-sand
beaches and lush tropical greens, your special day will be unforgettable.
Choose from several wedding packages and let a wedding planner help you take
care of all the details.
Grand Velas offers a Kid's Club with fun and exciting activities to entertain
children ages 4-12. Daily, 9am-11pm. Activities include:
Drawing and Painting
Grand Velas also offers a Teen club for ages 13-18. Open daily, 3pm-12am, Activities include:
Also offered is a Baby Concierge service that includes child care products at no extra charge and certified nannies available upon request at an extra charge.
Grand Velas is located 35 minutes from Cancun International Airport (CUN) and 5
minutes from downtown Playa del Carmen.
Check In/Check Out
Check-in: 3. Check-out: noon.
A valid credit card may be required at this resort.
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and
Costa Rica may put limits on the use of motorized water sports, and loud
Accolades and Awards
Grand Velas Riviera Maya has been rated an AAA 5-Diamond resort.
Environmental Levy Fee
The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors effective September 1, 2017. Hotels will collect 20 Mexican pesos per room per day on check out; the proceeds will be deposited in an environmental trust to fund local projects. The Municipalidad of Solidaridad thanks you for your understanding and support of this worthwhile endeavor. Thank you and enjoy your visit.
All hours, fees, amenities, information and services are subject to change