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Expansive and epic, this palatial garden of Beach Eden has it all: scads of delish nosh spots and bar after bar where yo
Expansive and epic, this palatial garden of Beach Eden has it all: scads of delish nosh spots and bar after bar where you can get your drink on. Zen-centric spa with treatments that range from Vichy massage to vapors baths to stress-ousting massages. Oceans of water sports and Mayan ruins are just a short hop away. If you want more adventure, head over to the other three Palladiums in this Complex de Awesome. The ways to achieve total beachness are endless.
"This hotel was very beautiful and out of some of drop offs we saw its the best. The service and smiles are great. We will come back next year" – Lexus
2 out of 2 (100%) customers would recommend this product to a friend.Read All Reviews
All Customer Reviews
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October 28, 2014
great deal for price
everything was very clean, well laid out resort. so nice to keep the rooms away from the noise of pools and the club. wish there was another pool bar. one pool bar got very crowded...the poor bartender needed some help!
we needed some extra umbrellas along the beach...anything with shade was taken very quickly.
i would say the one thing i did not care for on the resort was the crocodile sanctuary...horrible!! it was poor conditions, no water in the area and it was small...put them back where they belong please.
overall i would stay again to come relax and staff was friendly and accommodating. easy location to tours and town and hospital.
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12 questions, 16 answers.
Do you provide shuttle service from the airport?2 answers
11 months ago
Private roundtrip airport transfer service can be purchased for an additional charge with your CheapCaribbean.com vacation package.
it was extra but so worth the price for the transport...buy it!
How far are you from the airport2 answers
8 months ago
Grand Palladium Colonial Resort & Spa is located 50 miles south of Cancun International Airport (CUN), 20 minutes from Playa Del Carmen and seven minutes from Akumal.
cancun is a 45 minute drive
How far is the hotel from the pool/beach?2 answers
6 months ago
Grand Palladium Colonial Resort & Spa sits on a gorgeous white, sandy beach lined with palm trees. The distance from the beach or pool will depend on where your room is located. The resort does offer a shuttle service to help get around as well.
its on the beach and has a large pool
What kind of outlets are in the room?1 answer
4 months ago
Most outlets are standard 2 prong (127V). You may need to bring adapter/converter if your appliances are 3 prong.
Is Grand Palladium in Rivera Maya Mexico accessible for wheelchair?1 answer
3 months ago
Yes, the resort does have Handicap Facilities/ Rooms, which are available on request. The resort is also Wheelchair Accessible.
Are there any standard rooms near the beach1 answer
If so what building would we request
2 months ago
Building Blocks 30-32 appear to be closest to the beach.
Is there anywhere where you could get a tattoo while here?1 answer
2 months ago
This resort does not offer any type of tattoo service. You may be able to find a tattoo shop in the nearby area.
How do I book room for a family of 5?2 answers
what do i do if i have a family of five, 2 adults 3 kids, 20, 16 and 14. how do you price that, the website wont let me select a room, is it more for the 20 year old?
1 month ago
You would have to book 2 rooms. At this resort, children are considered ages 0-12. This resort will not allow 5 adults to share 1 room. Please contact one of our Beach Experts at 1-800-915-2322 if you would like help with the booking process.
Please call our beach experts at 1-800-915-2322 for further assistance and pricing.
What is the difference between this and the other palladium resorts?1 answer
1 month ago
Please call 1-800-915-2322 for assistance.
How many a la cartes do you get for a 7 night stay?1 answer
1 month ago
It is limited to 3 dinners for a 1 week stay.
I am staying for 11 days. How many ala carte meals am I allowed?1 answer
1 week ago
The front desk just advised us that there is no limit to ala carte reservations. However you can only make 1 reservation a day. For more information please contact the resort directly.
Is room service included?1 answer
1 week ago
Room service is not included at this resort.
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Grand Palladium Colonial Resort & Spa features 414 comfortable accommodations equipped with air conditioning, satellite TV, daily-refilled minibar, ceiling fan, a terrace or balcony with garden views and room service from 11am-11pm.
The all-inclusive aah-some of it all - you want it? They deliver.
Over 800 yards of white sand for your beach frolicking, or chillaxing.
You won't need reservations at any of the restaurants.
Zentropia Spa at the nearby Grand Palladium Kantenah - hydrotherapy and couples' massage.
The crazy good breakfast buffet that beach lovers rave about.
What We'd Change
The Grand Palladium property is huge so it can be a bit of a trek for the tired traveler, but Grand Palladium Colonial is prepared with a transfer service to take you where you want to be on the property.
Why You Should Go
It's in gorgeous Akumal, and 45 minutes away from Cancun airport. You'll be sipping cocktails soon.
You get access to three other Palladiums - mega-sized treat for you - four resorts for one.
There's a bar called "Hemmingway." Bring your notebook and channel your inner author.
The grounds are massive. If you don't want a good walking workout, grab a shuttle.
You can drop your munchkins off at the Kids clubs - you get to go play on your own.
Babysitting/Child Care ($)
Cribs Available on Request
Daily Maid Service
Laundry Services ($)
Internet Access ($)
Scuba Diving ($)
24 Hour Front Desk
Safe Deposit Box
Spa Services ($)
Fax Machine ($)
Honeymoon Packages ($)
Watersports Center ($)
Loungers at Beach and Pool
Beauty Salon ($)
Handicap Facilities/Wheelchair Accessible
Handicap Rooms (on request)
Freshwater Swimming Pool(s)
Dive Shop ($)
Doctor on call 24 hours
Banquet Facilities ($)
Nearby Excursions & Attractions
Bars and Nightlife
Chichen Itza and Coba Ruins
Map of Local Area
Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every
budget and every activity.
Grand Palladium Colonial Resort & Spa
Carretera Chetumal-Puerto Juarez Km. 256-100
+52 984 877 2100
Grand Palladium Colonial Resort & Spa: All-Inclusive Akumal Bliss
Expansive and epic, this palatial garden of Beach Eden has it all: scads of delish nosh spots and bar after bar where you can get your drink on. Zen-centric spa with treatments that range from Vichy massage to vapors baths to stress-ousting massages. Oceans of water sports and Mayan ruins are just a short hop away. If you want more adventure, head over to the other three Grand Palladiums in this Complex de Awesome. The ways to achieve total beachness are endless.
Here, it's an Epicurean Journey: the cuisine will take you through Italy, then guide you through the Mediterranean, venturing south to Brazil, then finishing with a sizzling, taste bud-slaying steak. And, you won't need reservations at any of the restaurants. Dig in.
Type: Italian Hours: Continental Breakfast - Daily, 11am-11:45am; Lunch - Daily,
noon-4pm; Snacks - Daily, 4pm-5pm; Afternoon Tea - Daily, 5pm-6pm; Dinner -
Daily, 6pm-10pm Description: Buffet restaurant serving Italian dishes. Located under the
Kabah Type: International Hours: Breakfast - Daily, 7am-11am; Lunch - Daily, 1:30pm-3:30pm; Dinner
- Daily, 6pm-10:30pm Description: Smoke-free buffet restaurant serving Italian and Mexican
dishes. Located in the Grand Palladium Riviera section.
Type: Mexican Hours: Daily, 5:30pm-10:30pm Description: A la carte, smoke-free restaurant serving Mexican cuisine.
Located in the Grand Palladium Colonial.
El Dorado Type: Steakhouse Hours: Daily, 5:30pm-10:30pm Description: A la carte, smoke-free restaurant serving steaks and other
grilled specialties. Located at Grand Palladium Colonial. Dress code: Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.
Type: Asian Hours: Daily, 5:30pm-10:30pm Description: A la carte, smoke-free restaurant serving Asian cuisine.
Located in the Grand Palladium White Sand section. Hours subject to change. Dress code: Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.
Ribs & More
Type: Barbecue Hours: Daily, 5:30pm-10:30pm Description: A la carte, smoke-free restaurant serving barbecue and
other casual favorites. Located in the Grand Palladium White Sand section. Dress code: Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.
Type: Brazilian Hours: Daily, 5:30pm-10:30pm Description: A la carte, smoke-free restaurant serving Brazilian
specialties. Located in the Grand Palladium White Sand section. Dress code: Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.
Type: Italian Hours: Daily, 5:30pm-10:30pm Description: A la carte, smoke-free restaurant serving Italian cuisine.
Located in the Grand Palladium White Sand section. Dress code: Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.
Type: Mediterranean Hours: Daily, 5:30pm-10:30pm Description: A la carte, smoke-free restaurant serving Mediterranean
cuisine. Located at Grand Palladium Kantenah.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.
El Gran Azul
Type: International Hours: Breakfast - Daily, 7am-10:30pm; Dinner - Daily, 6pm-10pm Description: Poolside buffet restaurant serving Italian and Mexican
dishes. Located in the Grand Palladium Kantenah section.
Type: International Hours: Breakfast - Daily, 7am-10:30pm; Dinner - Daily, 6pm-10pm Description: Smoke-free buffet restaurant serving Italian and Mexican
dishes. Located in the Grand Palladium Kantenah section.
Type: Barbecue Hours: Friday, 7pm-10pm Description: Casual barbecue fare served on the beach with live
All hours are subject to change.
Drinks, glorious drinks can be had every which way here: chillax by the pool or the beach. Hang in the lobby or theater. With three other resorts nearby, the possibilities are exponential. Salud!
Lobby bar. Daily, 10am-midnight.
El Rinconcito Bar
Pool bar. Daily, 10am-6pm.
Gran Azul Bar
La Plaza Bar
Theater bar. Daily, 8:30pm-11pm.
Snack bar. Open 24 hours.
Lobby bar. Daily, 10am-1am.
El Teatro Bar
Theater bar. Daily, 8:30-11pm.
La Laguna Bar
Punta Emilia Bar
Beach bar. Open 24 hours.
La Isla Bar
Las Rocas Bar
All hours are subject to change.
BEACHES AND POOLS
How about a dreamtastic white, sandy beach hugged with palm trees? Palapas for shade? Got that. A lake-style pool with a swim-up bar? A coolio salt water pool? Four sweet Jacuzzis for bubbly relaxation? Got that, too. Beach Citizens, this is your escape-haven.
Available for an additional cost:
Windsurfing, sailboat and catamaran courses
Billards (fees apply)
Complimentary Wi-Fi is included in all guest rooms and the lobby.
A full-service spa, Zentropia Spa, is located at the Grand Palladium Kantenah
Resort & Spa. Daily, 9am-8pm.
Reservations are required. Children under 18 are not allowed in the spa.
*Please note: A charge of $35 usd per person/per day is required for wet areas in the SPA at Grand Palladium.
Access to hydrotherapy circuit
Unisex hair salon
Facials, body treatments and exfoliations
Manicures and pedicures
Healthy bar: 4 different snacks, almonds and fruits; juice therapy (10 different, 100% natural), teas and Nespresso coffee machine.
Supervised activities are available for children. Please contact the resort
directly for more information.
Grand Palladium Colonial Resort & Spa is located 50 miles south of Cancun International Airport (CUN), 20 minutes from Playa Del
Carmen and seven minutes from Akumal.
Minimum Stay Requirements
Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check in for possible incidentals not
included in your hotel reservation.
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and
Costa Rica may put limits on the use of motorized water sports and loud
Palladium Hotels & Resorts has announced plans to upgrade its Riviera Maya Complex throughout 2017, including incorporating the current Grand Palladium Riviera Resort & Spa into The Royal Suites Yucatan. This transformation will be completed in various phases starting on June 1, 2017. Construction will mostly take place within the current Grand Palladium Riviera Resort & Spa and will have minimal impact. All guestrooms within the hotel, the rocky walkway along the water & the salt water pool area will be closed to all guests during the completion of the project. All other areas including the Riviera Lobby, Disco & Theatre, El Jardin Restaurant and the current The Royal Suites Lobby will be closed during certain dates listed below. During times of closure, the areas will not be accessible to guests and should therefore not impact the guest experience.
Below is a complete project timeline:
Disco & Theatre:
June 1-November 1, 2017: Construction will be in progress in the Disco and Theatre of the current Grand Palladium Riviera Resort & Spa. During this time, alternate entertainment venues will be provided to guests. Once construction to the Disco and Theatre are complete, the Disco will convert to become one of four exclusive restaurants available to guests of The Royal Suites Yucatan and the Theatre will become the second exclusive restaurant providing guests with a Dinner and Show themed experience referred to as the Cabaret.
Riviera Lobby and Kabah Buffet:
June 1-September 15, 2017: Construction will be in progress at the current Riviera Lobby which will convert to the new The Royal Suites Lobby. Guests will not be affected by this construction since all guestrooms in Riviera will be closed. All hotel services will be available at the adjoining White Sand, Colonial and Kantenah Lobbies.
Construction will also be in progress at the Kabah Buffet. During this time, breakfast, lunch and dinner will be available at La Laguna as well as the other restaurants within the Riviera Maya Complex.
The renovated Kabah Buffet will feature 2 separate sections (1 buffet exclusively available to guests of The Royal Suites and 1 for guests of Grand Palladium).
El Jardin Restaurant & the current The Royal Suites Lobby:
September 16-December 1, 2017: Construction will be in progress at El Jardin restaurant and the current lobby of The Royal Suites. The current lobby for The Royal Suites will convert into 2 separate a la carte restaurants. By this time, the new lobby for The Royal Suites will be open at its new location and the buffet will be available at Kabah.
Environmental Levy Fee
The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors effective September 1, 2017. Hotels will collect 20 Mexican pesos per room per day on check out; the proceeds will be deposited in an environmental trust to fund local projects. The Municipalidad of Solidaridad thanks you for your understanding and support of this worthwhile endeavor. Thank you and enjoy your visit.
All hours, fees, amenities, information and services are subject to change