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Sandos Cancun Lifestyle Resort

Mexico - Cancun

Our Rating
4 Nights with Air from $719 All-Inclusive
Info Customer Reviews Questions & Answers

Going on vacation is all about kicking back without a care in the world. At Sandos Cancun Lifestyle Resort, guests leav ... More

Customer Rating 16 Reviews
Value
 
4.2
Service
 
4.7
Beaches & Pools
 
4.4
Dining Options
 
3.8
Room Comfort
 
4.2
4.4 out of 5
"Great Service. Food was excellent. Spa was exceptional. One pointer- make sure men bring long pants for dining at Seasons Restaurant. Tips accepted in Dollars or Pesos." – CBREY
17 out of 20 (85%) customers would recommend this product to a friend. Read All Reviews
Customer Rating 16 Reviews
Value
 
4.2
Service
 
4.7
Beaches & Pools
 
4.4
Dining Options
 
3.8
Room Comfort
 
4.2
4.4 out of 5
"Great Service. Food was excellent. Spa was exceptional. One pointer- make sure men bring long pants for dining at Seasons Restaurant. Tips accepted in Dollars or Pesos." – CBREY
17 out of 20 (85%) customers would recommend this product to a friend. Read All Reviews
Neighbor construction Molecular cuisine Beautiful decor of Bar One Construction at Le Meridien
All Customer Reviews
1-4 of 16 reviews. Sort by
July 24, 2013
Where to begin...

Arrival- Upon arrival they make you feel very pampered. They offer cold towels, a rose for the ladies, and a glass of champagne. They even got my husband a beer right away. Alfredo greeted us and ever since our first meeting, he remembered our names and greeted us every other time we saw him. He is truly a joy to talk to and we enjoyed looking for him everytime we went through the lobby. He is a great "face" for the front door. Room-Very clean, beautiful bathroom, comfortable bed(which is SUPER important.) I loved the fact that they stocked the bathroom with Q-tips and makeup remover pads. Nice little detail. Never once had a problem with the room being clean. Nothing was ever stolen, however there is an in room safe. Beach/Pools-The water at the beach is incredible. It's a beautiful blue and is pretty to look at. As far as the roughness...it is rough. Most can't swim in it. We went out and basically stood on the sandbar and cooled off. The cabanas on the beach are first come, first serve. They go relatively quick, but there were plenty of lounge chairs available every day. No problem there. The pools are very clean and beautiful and great to just relax in and watch the ocean, however, they are warm. Yes, the sun is hot, yes, the water heats up, so we can't complain much here. I used the showers down by the beach when I wanted to cool off. Pool drink service- Irving made this trip for me. He really is awesome. He is so friendly and happy and genuinely seems to enjoy meeting people and taking care of them. I recommend to anyone going to this resort-ask for him and take care of him with a good tip. You will not be disappointed and he deserves it. Food-The food really is top notch here, and I can say that we are pretty picky. There was only one meal that we did not enjoy and we were here a full week. Seasons is wonderful and the menu does change. We didn't figure that out until our last night or we would have eaten there every night. Keep in mind with Seasons that it is developed as a 4 course tasting menu. We heard complaints from others that the portions were not enough, but for me and my husband it was perfect. They are also very accommodating if you wanted to add on a lobster tail or a piece of fish to make your entrée meal bigger. We were ranting and raving about the food and the Executive Chef came out and met us. What a nice touch. The person that really was great was our server at Zango, Arturo. He was awesome. Very on top of things, constantly refilling your water, very personable, and he made us laugh. We started requesting him every time we ate at Zango. Room Service-It's funny because the food is awesome here except the late night room service. Keep in mind that we were ordering after 12:00AM, so maybe earlier in the day or night it's just fine. Do NOT judge the food by the room service. We ordered a pizza late night and it was not good but the pizza's by the pool during the day rock. Alcohol-Spot on. They have it all in the liquor department. All of your premiums that you are accustomed to. As far as beer, you are looking at Sol, Tecate, and Dos Equis. We were cool with that, but they do not have Corona. They also stock your mini fridge with beer. Entertainment-Ricardo, Alfonso, and Mauricio really have a good thing going on. They like each other and have fun with each other and I think that makes for a good team. They won't harass you if you say "no" to an activity either, which is nice. They try to get you involved but if you say no, they will not pressure you, like at some other resorts. They also get involved with games and activities and enjoy them with the guests instead of staring at you from the sidelines. They make you feel like you are their friends and I liked that. I have terrible volleyball skills and never play but they encouraged me and laughed with me, not at me. It was actually fun! On a side note, as someone who speaks little to no Spanish, it was nice that they were able to help me if I did have a hard time explaining to another employee a drink request, or if I had a question about an excursion, etc. All 3 of them speak great English and can communicate very well. This is a huge bonus. Spa-The spa was very nice. It was relaxing. I had a 50 minute relaxation massage but went in an hour early to enjoy all of the "wet areas." Karla was my guide through that process and was very professional and explained everything. I loved the cold plunge. It was an adrenaline rush! The prices of the spa in my opinion are a bit high but the good news, is that they run specials every day which will be listed on a scroll that you will receive in your room the night before. I would suggest seeing what those are before booking. Activities/Nightlife-The penthouse party was well done. The decorations were beautiful, the water drum show was really awesome and something not seen everyday. They give away prizes also. My suggestion would be that at the end of all of the bottles and massages given away that everyone's name gets thrown back into the bowl for a chance to win the free nights. There were several complaints about that, but it's an easy fix! My suggestion with activities and nightlife is to really try to plan something every night that will last at least 3 hours and be fun for everyone. Instead of just doing "Minute to Win It," have a full on game night with several different game shows or board games. We didn't want to go downtown to the clubs every night but we didn't want to sit around talking at BarONE either. Something in the middle is really what needs to be worked on. Also, back up plans. If karaoke gets cancelled because of the rain, what can be a solid plan b? You have an incredible staff ready and willing to make it happen which is a great starting point. BarONE-They made great drinks. They really did. Everything was mixed well, and they were great about giving suggestions on places to see, things to do, etc. Lorenzo and "Nacho Libre" were a great team and kept us laughing many a late night. Clara was so sweet and dealt with us like a champion. Overall-I really enjoyed this resort. It's smaller, but I think that allows for more personal attention and service. The staff really is incredible here. They made it totally worth it. The food is impressive, the drinks are strong and varied, pools and beach are clean. Nighty entertainment, could use a little more, that is my only suggestion.


36 of 36 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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Top 500 Contributor
From: Atlanta, GA
Age: 25-34

November 26, 2011
Never recommend to go !

This is a terrible hotel. Have you ever seen or heard that at a luxury hotel during the night time at 2am, 3am, 4am, 5am or 6am is broken down the walls, drilled concrete, cut the steel bars and columns. The big construction in the hotel is going on days and nights while the guests paid a lot of money for resting at a quiet place on their very valuable few days. This is one of the most expensive hotels in Cancun. This is not all... There is another very big construction next to Le Meridien. It is another hotel, maybe three times bigger than this was built next to it. The construction probably lasts 6-8 months more. It is like a big curtain to stop the sun lights come to Le Meridien. After 2-3pm the pools don't get sun light. You have to go to the beach for sun bath. Nobody took into consideration our complaints. I and my wife never recommend you to go to this hotel. Never !

Neighbor construction Construction at Le Meridien
34 of 38 found this helpful
Was this helpful? Yes No
Overall Rating: 1
Value
 
1.0
Service
 
4.0
Beaches & Pools
 
1.0
Dining Options
 
1.0
Room Comfort
 
1.0
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Top 500 Contributor
From: Florida
Age: 55-64
Travel: 3-6 trips/year

July 3, 2012

The best vacation I have been on EVER! You can tell that it had just taken new management because there were not that many people (visitors) around however we still had a blast! More not so gourmet options for dinner and room service would be nice but so far so good! Can't wait to go back


5 of 5 found this helpful
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Overall Rating: 5
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
5.0
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From: Michigan
Age: 25-34
Travel: 1-2 trips/year

June 20, 2011
Superior Service

I must say that I have never been so well taken care of in such a friendly way while on vacation. Every single employee had a smile and was helpful in a genuine way. The room and hotel was spotless and so very comfortable. Only one night was there a loud fight between some occupants, but one phone call to the desk and it got quiet very quickly. I would stay here again.


12 of 15 found this helpful
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Overall Rating: 4
Value
 
3.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
5.0
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From: Weaverville, NC
Age: 45-54
Travel: 1-2 trips/year

Room Information

The 214 guestrooms at Sandos Cancun feature spectacular views of the Caribbean Sea and the Nichupte Lagoon. Each has top quality bedding, a marble bath, a soaking tub and separate shower, bathrobes, and slippers. For added luxury and your own personalized pool cabana, book a stay in one of the upscale suites.

Room Details

Superior Room
Hotel/Studio Unit Details

Sandos Suite
Hotel/Studio Unit Details

Laguna Suite
Hotel/Studio Unit Details

What's to Love

The three cascading infinity pools are the stunning centerpiece of the resort. With the 10-person jacuzzi, it's easy to see why guests stay all day.
 

What We'd Change

Though it's located in Cancun's Hotel Zone, partiers are surprised at the resort's refined and relaxed atmosphere. Sizzling nightlife, though, is just a few steps away.

 

Why You Should Go

For a laid-back yet luxurious vacation with a gorgeous beach, an adults oriented vibe, a serene spa and their signature Total Gourmet Experience, visit Sandos Cancun.

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Banquet Facilities
  • Beach
  • Volleyball
  • Cable/Satellite TV
  • Babysitting/Child Care ($)
  • Concierge Services
  • Cribs Available on Request
  • Currency Exchange
  • Daily Maid Service
  • Fitness/Exercise Room
  • Gift Shop
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Playground
  • Room Service ($)
  • Scuba Certification ($)
  • Snorkeling
  • Swimming Pool(s)
  • Tennis Court(s)
  • Whirlpool/Hot Tub
  • Sailing
  • Fishing
  • 5 Restaurants
  • 3 Bars/Lounges
  • Multilingual Staff
  • Massage ($)
  • Elevators
  • Audio-Visual Equipment ($)
  • Fax Machine ($)
  • Spa ($)
  • Conference Facilities ($)
  • Secretarial Services
  • Yoga
  • Beach Towels
  • Handicap Room Available
  • Wedding Services ($)
  • Dry Cleaning Services ($)
  • 24 Hour Room Service
  • Wireless Internet
  • Tour Desk
  • Fitness Center
  • Free Parking
  • Beauty Salon ($)
  • Scuba Diving
  • Internet Access
  • Business Center


Nearby Excursions & Attractions

  • Dining
  • Dive Shop(s)
  • Fishing
  • Golf Course(s)
  • Helicopter/Airplane Rides
  • Jet Ski Rentals
  • Kayaking
  • Marina
  • Mayan Ruins
  • Medical Facilities
  • Motor Boat Rentals
  • Nature Park(s)
  • Nightlife
  • Parasailing
  • Sailing
  • Scooter/Moped Rental
  • Scuba Diving
  • Water-Skiing
  • Windsurfing

Map of Local Area

Cancun is definitely Mexico's showcase resort. Built in a location that was named by Mayan people, Cancun has been carefully groomed into one of the most polished resorts anywhere.

Sandos Cancun Lifestyle Resort

Retorno Del Rey, Lote 37-1, Km 14 Zona Hotelera

+52 99 88 81 2200

Hotel Description

Sandos Cancun Lifestyle Resort: The Upscale Side of All Inclusive

Going on vacation is all about kicking back without a care in the world. At Sandos Cancun Lifestyle Resort, guests leave their worries at the door as they enter the welcoming, well-lit lobby for a smooth, effortless check-in. Located in Cancun's Hotel Zone, the resort's ideal setting between the warm Caribbean Sea and beautiful Nichupte Lagoon creates a private island feel that Sandos Cancun thrives on. Upscale but unassuming, the ambiance draws travelers to the resort's premier beachfront location that's close to Hotel Zone nightlife and shopping at the lagoon-front Plaza La Isla.

Canopied sun beds on the resort's stretch of white sand are hotspots for those soaking up the sun, while the three interconnecting pools are the perfect place for a refreshing dip. Cascading through three levels, the freshwater infinity pools offer stunning views and individual water temperatures. The resort's Total Gourmet Experience offers you an upscale take on an all inclusive plan, with gourmet cuisine and luxury surprises throughout your stay. Wake up early for an unforgettable sunrise over the pool before heading to Zango for a breakfast buffet spread that's sure to impress. St. Trop is the best spot for lunch with unbeatable views of the Caribbean Sea, and the resort also features several options for an upscale dinner with mouthwatering cuisine that goes above and beyond the typical all inclusive. Then, head to Bar One for signature cocktails and live music to wind down a relaxing evening.

Go from lazy days to fun-crazed at the water sports center, where deep-sea fishing, windsurfing, scuba diving and snorkeling are available right off the beach. Next, you can recharge with colorful cocktails and Caribbean Sea views at the Beach Club. Need to keep up with your cardio routine? Do it while enjoying the ocean view at the fully-equipped fitness center and rooftop tennis court. For world-class pampering, indulge in a day at Spa del Mar, where you'll find an extensive menu of massages and rejuvenating body treatments; the unbelievable Nausicaa experience combines chromo therapy, nebulization, steam and aromatherapy so you can completely de-stress and improve your overall well-being.

This hotel is All-Inclusive.
Features include:

  • Breakfast, lunch and dinner, including hotel's restaurants, 24-hour room service and mini bar
  • All beverages, including national brands, limited premium drinks and soft drinks
  • All taxes and gratuities


DINING

This hotel includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.

Zango
Type:
International
Hours: Breakfast - daily, 6am-11am; Lunch - daily, 12:30pm-5pm; Dinner - daily, 6pm-11pm
Description: Offers a luxurious breakfast buffet and a la carte lunch and dinner with flavors from around the world.
Dress code:
Casual

St. Trop' Restaurant
Type:
International
Hours: Lunch - daily, 11am-5pm; Dinner - daily, 6pm-11pm
Description: Casual, open-air, poolside spot serving a menu of burgers, sandwiches, quiche, grilled meats and seafood, Mexican snack foods.
Dress code: Casual

Seasons Restaurant
Type:
Gourmet
Hours: Daily, 6pm-11pm
Description: Modern avant-garde cuisine with a gourmet menu offering fresh local ingredients and a touch of molecular gastronomy.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.

Gaijin Restaurant
Type:
Japanese Teppanyaki
Hours: Daily, 6pm-11pm
Description: Show cooking with Japanese Teppanyaki tables in a beautiful atmosphere with modern design. Reservations are required.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.

Frattini's
Type:
Italian
Hours: Daily, 6pm-11pm
Description: Dine on delicious a la carte Italian cuisine.

All hours are subject to change.



BARS/NIGHTLIFE

Bar ONE
Lobby Bar. Daily, 10am-2am.

Bar TWO
Outdoor Bar. Open daily.

Beach Club Bar
Beach bar. Daily, 10am-1am.



BEACH

Sandos Cancun Lifestyle Resort is on a white-sand beach, one of the finest in the world, and offers new, luxurious cabanas. Beach concierges provide specialized services to add to a relaxing sunbathing experience.

POOLS

Three cascading, interconnecting pools and lounge areas create a spectacular setting for sunbathing, swimming and relaxation. There is also a 10-person Jacuzzi. Poolside concierges provide specialized services to add to a relaxing sunbathing experience.

SPORTS/ACTIVITIES

Water

  • Snorkeling
  • Windsurfing
  • Sailing
  • Kayaking
  • Scuba diving demo at the pool

Land

  • Fitness center
  • Tennis courts

Golf
The Grand Coral Golf Club is a an 18-hole, par-72 course designed by Nick Price. The course also offers a modern club house and exclusive beach club that are sure to be a hit!



INTERNET

Sandos Cancun Lifestyle Resort offers complimentary Wi-Fi access.

SPA SERVICES

The 15,000-sq-ft Spa del Mar offers a variety of treatments that feature local ingredients and remedies. The spa offers a wonderful fitness center, Jacuzzis, a sauna, a Vichy shower, hydrotherapy treatments, cold plunge pools, 13 treatment rooms and a wide range of services, including soaks, massages, wraps and skin treatments.

WEDDING/HONEYMOON

Sandos Cancun offers beautiful venues, fantastic caterers and excellent wedding coordinators for the couple's special day. Please contact the resort directly for more information at weddings.cancun@sandos.com or weddings.mx@sandos.com.

ADDITIONAL INFORMATION

Location
Sandos Cancun Lifestyle Resort is located 11 miles from Cancun International Airport (CUN). Approximate driving time is 15 minutes.

Check-In/Check-Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation. Minimum check-in age is 18.

Minimum Stay
A 5-night minimum stay is required for travel April 13, 2017-April 15, 2017.
A 4-night minimum stay is required for travel December 28, 2017-January 1, 2018 and April 29, 2018-April 31, 2018.


All hours, fees, amenities, information and services are subject to change without notice.
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5 days, 4 nights
Travel Dates 8/20 - 12/23
Starting at $719 was $1269
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Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 3 days left to book!
5 days, 4 nights
Travel Dates 7/14 - 8/19
Starting at $889 was $1309
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Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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5 days, 4 nights
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5 days, 4 nights
Travel Dates 2/1 - 4/1
Starting at $919 was $1339
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