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Riu Palace Peninsula

Mexico - Cancun

Our Rating
4 Nights with Air from $769 All-Inclusive
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At this palm-fringed seaside slice of heaven, you'll find an off-the-charts beach vacay with everything you want. And th ... More

Customer Rating 158 Reviews
Value
 
4.6
Service
 
4.7
Beaches & Pools
 
4.5
Dining Options
 
4.4
Room Comfort
 
4.7
4.7 out of 5
"Very nice resort! Inside and out! Very relaxing! Not really a big beach has lot of rocks. Food is ok. Drinks take forever to get but they are good! Worth the wait!" – Sarahsawuer
171 out of 184 (93%) customers would recommend this product to a friend. Read All Reviews
Customer Rating 158 Reviews
Value
 
4.6
Service
 
4.7
Beaches & Pools
 
4.5
Dining Options
 
4.4
Room Comfort
 
4.7
4.7 out of 5
"Very nice resort! Inside and out! Very relaxing! Not really a big beach has lot of rocks. Food is ok. Drinks take forever to get but they are good! Worth the wait!" – Sarahsawuer
171 out of 184 (93%) customers would recommend this product to a friend. Read All Reviews
Taken at the beach Room view view from the pool area Our room Room view View from our balcony View from our Balcony END OF THE RAINBOW! view from hotel room at pools tequila table only for show no tasting. Rocky beach Ocean Cancun 2014 view from our room view from beach View From Balcony just like on a cruise ship The Resorts Pool Area view from 12th floor BEAUTIFUL BEACH W/ DRINKS! something for everyone
All Customer Reviews
1-4 of 158 reviews. Sort by
November 28, 2012
Riu Plaza Peninsula all-inclusive excellent!

My girlfriend and I visited the Riu Plaza Peninsula from 11/11 through 11/18 and the trip overall was a great success. The weather was 80+ everyday! I purchased the all-inclusive package and that option alone made the trip worth the money spent. I added the "to and from" Olympus Tours option that shuttled us to our hotel and to the airport. I am all about convenience on vacation, this helped add to the relaxation and ease of the trip. There are 4 great restaurants to eat at night (reservations needed but easily done at Service Desk) with 2 time options, 6:30 and 8:30 I believe. The Riu provides an all day Buffet (Breakfast/Lunch/Dinner) and believe it or not, the food is actually quality and the service is amazing. Even with everything being free and part of the all-inclusive package, the service from the Staff is spectacular! Lastly for food, there is a small restaurant when you walk into the Hotel called Italiano, try the Beef Tenderloin entree option! It is by far one of the tastiest pieces of meat I have ever had! There is a small buffet line also and 4 options to choose from at all times for Lunch/Dinner. No reservations needed here. The atmosphere at the Riu is outstanding. There are 4 Pools to relax and enjoy the sun. 1 of the Pools has a swim up bar! The beach is a bit slim but still large enough to get the sand feeling and ease to take a dip in the ocean. I didn't pick the Riu for the beach so again, I knew that the beach area would not be as great as the Jersey Shore! :) The lobby provides both a Cocktail bar and on the flip side, a Cappuccino bar. There is also a 24/7 Sports Bar in the Hotel and an outside bar on the beach near the Villas that is open until midnight. There is entertainment each night with 2 bars providing service for drinks. As a heads up, there is NO club or dance room. All in all, I highly recommend the Riu Plaza Peninsula. Try to get the ocean view as you overlook all of the Pools and of course, the view of the ocean is outstanding! You can tip (optional) with either US dollar or can convert into Pesos. Great service, food, drinks, all-inclusive, relaxation...the Riu does an amazing job all-around and looking forward to going back!


62 of 65 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
5.0
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Top 250 Contributor
From: New Jersey
Age: 25-34
Travel: 3-6 trips/year

May 8, 2013
NZ review: Awesome as bro.

My wife and I have just returned to NZ from this resort and we loved it. In my research I couldn't find many reviews from NZ so I wanted to write this one for any other kiwis who might be considering this resort. Also for the record, we are a married couple with no kids in our 30's. First up, the Resort. The resort is still pretty new and is not even listed on many of the local maps. I'm not going to re-list all the same things that have already been said, but suffice it to say, believe the best comments and forget the rest. From what I can gather, the Riu franchise is a pretty middle of the road one. The cheaper Riu resorts were definitely older and more basic than ours, but they were all clean and well maintained. I saw good evidence of a company with real pride in their product. If you have a choice then I'd recommend going for the higher end of the resorts they offer. The staff here are fantastic, the wifi internet was fine in our room despite other reports saying it was weak. I was skyping from our balcony on the 16th floor with no problems at all! I paid a little extra for the room on the top floors and I'd recommend that option. The Villa spa rooms I saw mentioned didn't look as attractive to me once we were there, since they have almost no view at all compared with the main hotel rooms. EVERYTHING in this resort is covered, except phone calls and laundry. The drinks were flowing constantly, and even though we did tip most of the time, I experimented with not tipping as well to see if there was a noticable difference in potency and if there was, I couldn't detect it. That spells even better service to me, so I felt much better about tipping. I would come back here in a heartbeat. The restaurants were all great, and they have the largest buffet I have seen. And it was great too. I don't know what people must be used to if they can find anything to complain about with the food! Booking a table at the specialty restaurants can be hard. If I were travelling with a group I probably wouldn't even bother trying. If you really want to, you'll need to line up at the service desk about 15minutes before it opens to have any shot at all. Couples should be fine to just rock up to the restaurant a little after the service opens to see if there are spaces where people didn't turn up. If you do miss out, the hotel will try to get you into a sitting on another day. We were told that you couldn't pre-book which I think is good. The beach is a very nice white sand beach. There are comments here saying it is quite rocky, and it is in places, but nothing I'd worry about. The rocks are good actually because that is what attracts the sealife. It is a very easy little beach for swimming and lounging, and if you want something better, then the other resort is right next door and you can go use their beach. They have a great system for borrowing the snorkels and flippers or whatever you need so don't worry about that. There is also a lovely man that wanders around making sure you have fresh Mohitos. I would tip him a lot, because he is awesome. You don't need to, but it'd be nice. Speaking of Money, there's a ATM in the resort and it costs you an extra $7NZ per transaction to use it. That's the same rate I found in all the ATMs in Mexico so I'd say go ahead and use that one. Peso are easy to use in Mex because they are approx 10 to 1NZ. Even I can work that out! We came here towards the end of April and I'd recommend that time. It is just after spring break, so you miss all the crazy people. The weather was great, around 25-35 degrees C every day, no rain but lots of humidity. Cancun is easy to get to, the buses stop right outside the hotel and are about $1NZ each way. Olympus Tours were great too, I'd recommend pre-booking them for the transfers from the airport and once there, you can arrange any local trips you want to do. Kiwis should be aware as well, that the snorkling to be had around this resort and on the way to Isla Mujueres is VERY average compared to what we get in the South Pacific. Not saying you shouldn't do it, just don't expect or pay too much. If you are paying for it, ask them if you will be snorkling ON a reef. Otherwise you will not be and you may not see much variety. Lastly for the Kiwis, be smart if booking flights through the USA. It can take significantly longer for you to clear customs than the yanks, so you'll want to make sure you have good connection times. We flew United, and I'd recommend them, especially since you can get AirNZ points with them! Lastly, cheapcaribbean. These guys are so great. When you book from NZ, you can't submit your credit card for payment, but I emailed them and THEY phoned ME in NZ to sort it out. Awesome service. I have absolutely no complaints, and I was not able to fault the process one bit. I would have NO HESITATION at all using you guys again and have already recommended you to everyone I know. For Kiwis looking at this resort on this site and wondering if it is a good deal... it is. Look, with the number of people processed through this place and staying at this resort, there are bound to be a few bad experiences - but based on my experience and what I saw, the star system on this site is pretty bang on. Love it!


24 of 24 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
5.0
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Top 1000 Contributor
From: Hawkes Bay, NZ
Age: 25-34
Travel: 7+ trips/year

December 29, 2012
Greatest Anniversary

Picture this! It's your third wedding anniversay, and it falls on a monumental, once in a lifetime date, 12/12/12. You tell yourself that you need the perfect trip to celebrate this numerical phenomena, but not too sure where you should go. While researching the internet for great all-inclusive deals, you stumble upon a site called cheapcaribbean.com. At first, you a little skeptical because you've never heard of it before, but decide to scan their website to see what they have to offer. Now mind you, you've been in contact with your usual travel agent, but despite her many packages, nothing really caught your attention. Nonetheless, as you're surfing the world of cheapcaribbean.com, you're hypnotized by a great offer. When I saw the awesome deal offered to go to a brand new resort in Cancun, I new that this was the trip for my wife and I's 3rd wedding anniversary. Upon arriving at the Riu Palace Peninsula, we were immediately dazzled by the grandeur of its majestic appearance. This resort is definitely royalty at its best. The staff were very welcoming and accomodating to providing us with an unforgettable experience. We were greeted by a member of the hospitality team with the arrival cocktail of the day, and as a gift to us, the check-in staff gave us a free upgrade. We were able to be housed in a high-floor room with stunning ocean view. The deluxe suite was filled with amenities that cultivated the essence of our vacation. The famous Riu liquor dispenser and minibar kept us full of spirit. The Hotel's prestigious decor and design is unmatched. Being that it was built less than a year ago, it's modern style gives it a fresh and hip look. The swimming pools provided great aquatic pleasure and relaxation. The swim-up bar was a great combination creating true fun in the sun. Our food experience tantalized our taste buds and kept us yearning for more. There are culinary options for everyone, including the pickiest eaters. Even during the late hours of the night, you can open up your room service food menu and order late night meals and snacks before resting for the next day of fun. I could write all day about our experienc at the Riu Palace Peninsula in Cancun, but words have a limit to how much they can describe this mastadon of the hotel world. I If you are reading this, search no more. This place is definitely where you need to be to have the time of your life.


22 of 22 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Jacksonville, FL
Age: 25-34
Travel: 3-6 trips/year

June 19, 2012
Room for improvement - but it's only up from here!

My family and I just returned from a 4 night stay at the Riu Palace Peninsula. We have stayed at the Riu Palace Las Americas previously, and our experience at the Peninsula was ENTIRELY different - but in a good way! We were displeased about very few things, so I'll get those out of the way first. The food quality/preparation needs some improvement in the specialty restaurants. We were only able to get reservations at the steakhouse and Japanese restaurants for dinner, so I can't comment on the others. The steakhouse was underwhelming, at best. The lobster with the "surf and turf" meal was like rubber and the steak was served cold. The sushi that is served before the meal at the Japanese restaurant was the only thing all of us enjoyed - unfortunately, we ended up ordering room service later. If you are looking for a lot of beach time, this resort may not be for you. As for the beach itself, the sand is still very rocky/pebbly and it is slightly uncomfortable to walk in barefoot. There is also very little beach area that isn't covered in large rocks. Even once in the water, there were small rocks poking up in the sand that cut up our feet. Also, BEWARE OF THE ELEVATORS! The elevator doors have not been adjusted to a correct sensitivity yet, and will slam shut on you while you are entering/exiting. I was nearly knocked off my feet by the force of a closing door, and we all witnessed it happening to several other guests - including a small child who was thrown to the ground. Kind of silly, but scary nonetheless! As for the good things... everything else! Check in/out was smooth and painless - thank you Alexis for being so helpful! The staff here is absolutely excellent and will go above and beyond to meet your expectations. They made a genuine effort to get to know us and interacted with us daily. Huge thank you to Juan, Dave, Viri, Gaudalupe, and Jose for making our time there very special! :) There are several pools available depending on what you're looking to do. The swim up bar is excellent and never too crowded. We were told the hotel was at 90% capacity while we were there, and there were always more than plenty of sun loungers available. The nightly shows are full of talent and extremely entertaining. The boys spent quite a bit of time in the sports bar, which is open 24 hours and offers a variety of snacks in addition to drinks. The rooms and lobby were always immaculate, with beautiful views wherever you turned. Beds were comfortable and the mini bar was stocked daily. As for the other guests of this resort, we all felt like they were more laid back compared to Las Americas. It's definitely more of a "party feel", which we loved. Overall, we enjoyed our stay at the Riu Palace Peninsula very much. We were impressed how smoothly everything was running for only being up and functioning for a little over a month. Like the title of my review states, there's certainly room for improvement in several areas, but I have no doubt it will be one of the best resorts in Cancun soon.


61 of 68 found this helpful
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Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Tulsa, OK
Age: 25-34
Travel: 1-2 trips/year

Room Information

Riu Palace Peninsula features 562 elegantly appointed rooms with lounge area with sofa or sofa bed, bathroom with hydro-massage bathtub and shower cabin, complimentary bathroom amenities and balcony or terrace. Rooms are also equipped with air-conditioning, mini-bar and liquor dispenser, Satellite TV, alarm clock/radio, electronic in-room safe and 24-hour room service.

Room Details

Junior Suite (SJSB)
Hotel/Studio Unit Details

Junior Suite Ocean View (SJMB)
Hotel/Studio Unit Details

Junior Suite Superior Ocean View (SJEB)
Hotel/Studio Unit Details

Suite Jacuzzi Ocean View (SUMZ) (Available beginning...
Hotel/Studio Unit Details

Villa Junior Suite Jacuzzi (SJLZ) (Adults Only)...
Hotel/Studio Unit Details

Villa Junior Suite Jacuzzi Ocean View (SJPZ) (Adults...
Hotel/Studio Unit Details

What's to Love

No reservations needed at any of the restaurants.

The uber dazzling stretch of white sand, tropical flora and crystal clear aquamarine water.

Stress-ousting massages, steam baths and saunas at the delicious spa. It's a Melt-a-thon.

RiuLand - supervised activities for kids 4-12 while you get your drink & relaxation on.

The day trip to Isla Mujeres to see the sea turtles and all the electrically colorful fish.

The more-than-delish Mexican nosh spot and steakhouse. (Nom, nom, nom.)

Renting a moped or scooter and tooling around, taking in all the natural beauty.

Getting a bottle of tequila sent to your room for your birthday.

 

What We'd Change

While the nightly entertainment may not be for everyone, you are close enough to the heart of Cancun to find something that will strike your fancy.

 

Why You Should Go

It's just 13 miles away from the airport so that Beach Relief aka Your Vacay will start before you know it.

Mayan ruins are on site and near (Chichen Itza). For history buffs, it's a great dose of antiquity.

The resort is off-the-beaten path, but you can hope on a shuttle to the hot spots in Cancun.

There are oceans of water sports: kayaking, snorkeling, windsurfing and more.

When you're not in the luscious ocean, you can hit the gym or play beach volley ball.

Travelers report excellent service, that you'll feel like Beach Royalty. (It's a palace, after all.)

You can rent jet skis and for a fee, go scuba diving. Take the plunge.

Available Amenities

  • Beach
  • Children's Activities
  • Children's Pool
  • Daily Maid Service
  • Fitness/Exercise Room
  • Jacuzzi
  • Kayaks
  • Kids Club
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Snorkeling
  • Swimming Pool(s)
  • Windsurfing
  • Sailing
  • 24 Hour All-Inclusive
  • Medical Services ($)
  • 7 Restaurants
  • 5 Bars/Lounges
  • Spa ($)
  • Conference Facilities ($)
  • Catamarans
  • Wedding Services ($)
  • 24 Hour Room Service
  • Honeymoon Packages ($)
  • Beach Volleyball
  • Wireless Internet
  • Beach Towels
  • Pool Towels (complimentary)
  • Loungers at Beach and Pool
  • Introductory Scuba Lesson
  • Evening Entertainment
  • Gift Shop ($)


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Dining
  • Dive Shop(s)
  • Golf Course(s)
  • Grocery Store(s)
  • Jet Ski Rentals
  • Kayaking
  • Mayan Ruins
  • Medical Facilities
  • Nightlife
  • Parasailing
  • Sailing
  • Scooter/Moped Rental
  • Scuba Diving
  • Shopping
  • Snorkeling
  • Spa(s)/ Wellness Center(s)
  • Water-Skiing
  • Watersports Rentals
  • Windsurfing

Map of Local Area

Cancun is definitely Mexico's showcase resort. Built in a location that was named by Mayan people, Cancun has been carefully groomed into one of the most polished resorts anywhere.

Riu Palace Peninsula

Blvd Kukulcan, Km 5.5, Lote 6-C, Zona Hotelera

Hotel Description

Riu Palace Peninsula Resort: An All-Inclusive Earth-Heaven

At this palm-fringed seaside slice of heaven, you'll find an off-the-charts beach vacay with everything you want. And then some. Unlimited drinks that flow freely and often. Glorious, taste bud-slaying grub. RiuLand for your little ones, which gives you more time for that necessary beach therapy. And of course, water sports, lots of 'em, that refresh body and soul. It's a dream escape waiting to happen. All we need is you.

It's Time to Get Your Riu On.



DINING

You hungry? Good, because you'll love the smorgasbord of grub here. From exotic Fusion to savory Italian. Kickin' Mexican to sizzling steak. For your requisite hit of sweetness apres din din, there's an ice cream parlor. Beach appetit.

Las Olas
Type: International
Hours: Breakfast- daily, 7am-10:30am; Dinner- daily, 6:30pm-10:30pm.
Description: The main buffet serves international favorites. Themed buffets are served three nights per week.
Dress code: Casual

Krystal
Type: Fusion
Hours: Daily, 6:30pm
Description: Serving fusion cuisine.
Dress code: Resort casual. Long pants and T-shirts with sleeves are required for men.

Kabuki
Type: Japanese
Hours: Daily, 6:30pm.
Description: Serving Japanese specialties.
Dress code: Resort casual. Long pants and T-shirts with sleeves are required for gentlemen.

Venecia
Type: Italian
Hours: Breakfast- daily, 7am-10:30am; Dinner- daily, 6:30pm-10:30pm.
Description: Offering Italian cuisine.
Dress code: Resort casual. Long pants and T-shirts with sleeves are required for men.

Tamales
Type: Mexican
Hours: Daily, 6:30pm.
Description: Savor the authentic flavors of Mexico at this a la carte restaurant.
Dress code: Resort casual. Long pants and T-shirts with sleeves are required for men.

Isla Mujeres
Type: Steakhouse
Hours: Daily, 6:30pm.
Description: Enjoy grilled specialties and delicious steak poolside.
Dress code: Resort casual. Long pants and T-shirts with sleeves are required for men.

Capuchino
Type: Ice cream parlor
Hours: 10am-midnight
Description: Offering delicious frozen treats and pastries.
Dress code: Casual

All hours are subject to change.



BARS/NIGHTLIFE

Luscious libations abound at a bevy of different hot spots: everything from a lounge bar with a terrace to a sports bar open 24 hours to a swim-up bar. Party on, Garth.

Cabanga
Lobby bar.

La Latina
Lounge bar with terrace.

Trinidad
Poolside bar with swim-up bar.

Tobago
Beach bar.

Sports Bar
Open 24 hours.



BEACHES AND POOLS

You'll be swooning over this beautiful stretch of white-sand beach so when you see it, make sure a chair is near. If that's not enough, there are four shimmering pools: one with a swim-up bar and attached Jacuzzi. You're welcome.

SPORTS/ACTIVITIES

Water

  • Catamaran sailing
  • Windsurfing
  • Kayaking
  • Snorkeling

Available for an additional charge:

  • Scuba diving
  • Assorted other water sports

Land

  • Fitness center
  • Beach volleyball

Golf
Guests may take advantage of nearby golf courses for an additional charge.



INTERNET

Riu Palace Peninsula offers complimentary Wi-Fi access in common areas and in guest rooms.

SPA SERVICES

Renova Spa is the resort's full-service spa, featuring professional staff and a range of services that will leave you feeling relaxed and recharged for an additional charge. Treatments and amenities include:
  • Massages
  • Sauna
  • Steam bath
  • Beauty salon


WEDDING/HONEYMOON

Riu Palace Peninsula offers a variety of wedding and honeymoon packages and services. Please contact the resort directly for more information.

CHILD CARE

RiuLand is a supervised, daily activities program available for children staying at the resort. Separate activities for ages 4-7 and 8-12.

ADDITIONAL INFORMATION

Location
Riu Palace Peninsula is located 13 miles from Cancun International Airport (CUN) and just minutes from downtown Cancun.

Check In/Check Out
Check-in: 3. Check-out: noon.
A valid credit card may be required at this resort.

Minimum Stay
A 3-night minimum stay is required at this resort.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.

Spring Break Policy
At least one person 21 years old or older is required in every room at this property during March and April. The hotel may require guests to show proof of age and reserves the right to refuse admission to anyone. In-room parties, unruly behavior and spring break groups are not allowed at any Riu resort. Guests can and will be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff.

Currency Policy
Please note that Riu Resorts in Mexico are unable to accept or exchange US dollars at the front desk. ATMs are available in the lobby of each resort for withdrawals in Mexican currency.

Adult-Only Added Values
Riu Palace Peninsula now offers several new Adults Only Added Values. Values include sparking wine upon arrival, Wi-Fi access throughout the hotel, concierge service, a bathrobe, and premium drinks throughout your stay. For an additional charge, guests will also have access to special wine menus and a romantic dinner on the beach.



All hours, fees, amenities, information and services are subject to change without notice.
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