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Riu Ocho Rios

Jamaica

Our Rating
5 Nights with Air from $769 All-Inclusive
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Customer Rating 337 Reviews
Value
 
4.3
Service
 
4.2
Beaches & Pools
 
4.6
Dining Options
 
3.8
Room Comfort
 
4.0
4.2 out of 5
"Ochos rios was a good deal overall . The staff were very friendly and there was an abundance of activities to do. I recommend booking all your activities when you get there and not via internet."
359 out of 417 (86%) customers would recommend this product to a friend. Read All Reviews
View of the water and a cruise ship in Ocho Rios from a window at the top of stairway of west wing View from our room Beach at the RIU, Ocho Rios Pool at the RIU, Ocho Rios Ochos Rios Jamaica - Riu Pool Mystic Mountain, Ocho Rios From Top Floor Jet Skiing The view from our View from my room Beach Hotel Lobby Swimup Pool Bar Bob Marley Tour Ochos Rios Jamaica - Riu Beach early morning at Riu entry circle I Love Jamaica... open air lobby view from the beach Dunn River Falls Entrance View from room Jamicans love life view from the balcony ATV Excursion
All Customer Reviews
1-4 of 337 reviews. Sort by
March 13, 2012
Wonderful Resort - Stayed March 2012

I would like to give a really resourceful and in depth review because I found that reading through the reviews before I went was SO helpful. So here it goes... Airport & Transfers -The airport in Montego Bay is about 1:20 minutes from the hotel. We booked airport transfer through Jamaican Tours (JTL) and just be warned it will take about 2 hours. As much as we enjoyed the commentary and ride through Jamaica - the "pit stop" was unnecessary and we just wanted to get there (it makes a couple stops along the way to drop people off). And they only gave us one time to leave the hotel on the way back home and that was 8:30am even thought our flight was late afternoon. So we were really bummed about that. Resort & Checking In -The resort is absolutely gorgeous. I loved the open floor plan of the lobby and lounge areas. We couldn't have been more pleased with the grounds and cleanliness. The girl at the front desk was absolutely delightful and so enthusiastic. Definitely ask for a room upgrade, they gave it to us - no questions asked. Our Room -We got upgraded to a suite and it was very lovely, overlooking the side of the resort (almost beachfront). We found that our entire floor smelled very musty and moldy though. We thought maybe it was just the floor but it was also in our room. We decided that since it was the whole floor it wouldn't do much good to complain - especially in such a damp, humid environment. The rooms and furniture were very nice though (with dark wood and ceramic tile). The bed was a bit hard but to be expected when traveling. The Food/Entertainment -This was our first all inclusive (even though we are still seasoned travelers) and we were surprised that the food was pretty good. You always hear that all inclusives leave nothing to be desired but it was fine and moderate in comparison to higher end restaurants you'd have to pay for. We did make reservations the first night we got there and only got two (Sir John and Mandalay Asian food). The first was really nice and the food was great but the Asian restaurant was nothing special and just another buffet (but the change of scenery and taste was nice). We also really enjoyed the Beach BBQ they had set up everyday outside for lunch. The entertainment was good. You can tell they recruit some really great dancers and entertainers and then some so-so ones. The people who were really entertaining kept the shows interesting and fun to watch. Since we are a "younger" couple - it was nice to have something to do every night, rather than just sitting around at the bar so I'm glad they had this entertainment. We enjoyed the Beach Bonfire Party and Steel Drum shows the best! Excursions -We did 3 main excursions that we booked while we were there... The Ziplinging/Tubing and shopping through JTL Tours and then the Boat Tour/Snorkeling/Dunns River Fall Tour through the Scuba Hut right on the beach through the resort. For the ziplining/tubing trip - they said it would only be a few hours but be forewarned, between travel to and from and the entire excursion itself - it ended up being six hours long. It was fun but definitely a bit long. It was good for a rainy day though. Be sure to bring some cash for tipping/convenient store and an extra pair of clothes for ziplining. For the shopping tour - do yourself a favor and pay the $10/pp through JTL for transport but DO NOT stay at the Taj Mahal shopping plaza they drop you off at. It was in no way cultural in terms of being authentic Jamaican. Go outside of the "compound". To the left about a 1/4 mile down is the Village shopping area and Margaritaville and to the right about a 1/2 mile down is the market and authentic Jamaican stores. A much better experience all around! They give you plenty of time too! For the Boat Tour with snorkeling and to Dunns River Falls - it was fun and the tour guides definitely do a great job of keeping it lively and fun. The waterfall climb was not quite what we expected (its definitely more of a tourist trap and you have to make a line with the whole group holding hands and they stop you along the way for pictures and videos). I would much rather have had a more adventurous tour of climbing up by ourselves (since we're both active people). The snorkeling was nice but the water was a bit murky that day from storming so nothing too exciting. It was a nice trip for a few hours in the morning though. Would definitely recommend this one versus a lot of the others since it was the most inexpensive though. Conclusion For our first trip to Jamaica at an all inclusive (and after talking to friends who've been to Negril and Montego Bay) - we definitely feel that we made the best choice by staying at the Riu in Ochos Rios. We had a lot of fun and the staff was wonderful. I will say it is a great place for people of all ages too - kids, young couples, singles, large groups and older folks. We made friends with everyone!! Wish we could have stayed longer. I wouldn't recommend going any less than 6 days!! Take Note: If you go on the excursions or off the resort - be sure to bring DOLLAR BILLS for tips. There are so many guides to tip and rather than just handing out a bigger bill to one of them, I felt more comfortable giving some to each person. They DO EXPECT to be tipped however. In the resort, not one employee ever made mention of tips though (which was nice, although we did still tip here and there for hours of hard work).

Hotel Lobby Dunn River Falls Entrance
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
3.0
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Top 25 Contributor
From: Philadelphia, PA
Age: 25-34
Travel: 1-2 trips/year

January 25, 2013
Great Experience!

I took my Mom to Riu Ocho Rios for her 60th Birthday and had an amazing time. The resort itself was a lot of fun - high energy, everyone congregated in the 'show' area in the evening (to the point where it was difficult to get a seat!), and the performers tried very hard to entertain everyone throughout the day and during the evening performances. The rooms itself were mediocre - they were clean, and well maintained; however, the beds were pretty hard and it was obvious the rooms hadn't been updated in awhile. But, of course being on vacation in Jamaica, you aren't going to spend much time in your room anyway! The food was average... I've stayed in several all-inclusive resorts before and the buffets were on par with other resorts I've stayed at. On the other hand, I would say the specialty restaurants were below average compared to other all-inclusive resorts. There were 3 specialty restaurants included with the standard package: Steakhouse (decent), Asian (pretty good) and gourmet (below average). Interestingly the Steakhouse still had a salad buffet (vs. full table service) and the Asian restaurant was completely self-serve (buffet style). Helpful Tips: 1). Make your reservations for the specialty restaurants the day you arrive for all future days you will be there. They book up quickly and it may take a day or two to get into the popular ones. 2). Book excursions the day you arrive as well (if not in advance of arriving). We did the Cool Runnings Catamaran/Snorkeling/Dunn's Waterfall climb and that was excellent. We also did the River Tubing/Zip Line tour which was fun as well. 3). If you do want seats for the evening show, which starts around 9 PM, I would recommend getting there closer to 8 PM to pick seats. Fortunately, all the bars surround the show area, so you can still get drinks even if you are waiting. Overall, a good experience, but probably not 'upscale' enough for someone who is used to staying at high-end hotels. But it is a fun, family-friendly atmosphere that people will enjoy.


18 of 18 found this helpful
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Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
2.0
Room Comfort
 
2.0
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From: Chicago, IL
Age: 25-34
Travel: 3-6 trips/year

February 15, 2012
It's hard to mess up, but it can be done. . .

Easy access to the beach and pools. Even though it rained 6 of the 10 days there, the weather was warm and enjoyable (Jan 26-Feb 5). Still plenty of sunshine between showers. Weather cannot be controlled, but amenities could have been better: Experienced issues (inconveniences) with our room - had NO hot water for 3 of the days there, and had ant infestation in the bathroom for 4 days. It took multiple calls, visits and discussions with the staff before the ant issue was finally resolved. Who would have thunk that spraying for the ants required some follow-up to make sure the problem was resolved. Finally got a call to see if problem was resolved, 2 days after the 4th and final spraying. (Each spraying made the room reek with the smell of pesticide.) The attitudes by the customer service representatives with these issues were less than stellar. Also told room would have a king sized bed - got 2 twins pushed together, made separately as opposed to combining them as a king. Had to make an appointment to use the hot tub/jacuzzi (only one at facility - in the spa), then when did was only told then that the hot tub could not be used because there was no hot water in the building - where had I heard that before? The entertainment staff was very accessible and friendly. They appeared to be enjoying themselves and spread their enthusiasm. The food was good overall - some issues at one of the on-site restaurants, but the others and buffets provided good variety and dining. A little disappointed with the selection of fruit but may have been due to seasonality. Overall, pleased with dining options. The overall experience was enjoyable - warm weather, swimming in the ocean, found some pleasant snorkeling areas nearby. The resort's water sport offerings were in poor condition (kayaks take on water making them very hard to paddle and should be replaced), and the "pay for" snorkeling excursion was not convenient and not worth the expense. It was no better than the snorkeling found just outside the swimming area at the resort beach. Felt the resort was overpriced based on the amenities and the service response to the issues listed. With a little effort to correct (or at least act like they understood and cared) the issues, this would have been and could be an excellent experience. Would go back to Jamaica - just not this resort unless pricing matched the overall experience. There were issues, but they did not ruin our fun.


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Overall Rating: 3
Value
 
2.0
Service
 
3.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
2.0
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From: Des Moines, IA
Age: 45-54
Travel: 1-2 trips/year

May 30, 2013
Good Resort - Great Fun

Just returned from a girl's trip to Jamaica - our stay at Riu Ocho Rios was good but not great. There were a few things that stopped just short of excellence yet it was tolerable - especially for the value and location of the resort. The Resort: The place is beautiful! Right on a beautiful strip of beach, the open air lobby and seating areas are great and the pools are excellent. We stayed in an Ocean view Junior Suite which was lovely - we could see both the mountains and the ocean from our balcony. The resort is clean and although as some have written before, you could from time to time sense a musty smell, it was almost to be expected because of the climate in the area. I rarely smelled it in my room. Overall, I loved the look and feel of the resort and it's location. My Room: I did enjoy the junior suite - my sister and I were sharing and I never felt crowded. Hot water is dependent on the time of day you take a shower. They advertise free wi-fi in the junior suites but it was slow and inconsistent at best. But who's in Jamaica to surf the net? We worked through it. One of our issues during our stay is that we asked consistently for more wash cloths and out of 6 days, may have received them once or twice. We were limited to only two wash cloths each day. Sometimes, after being on the beach, we would come back to the room to shower and change for the next part of our day and the wash cloths were missing. We then found out they send them out for cleaning and sometimes do not get them back until after 4 p.m. We had towels, but not wash cloths. This is an issue we worked around yet it shouldn't be a guest issue - the resort should have enough wash cloths on hand to replace them each time the room is made up. They obviously have enough towels because those were consistently switched out. When we would ask room attendant about it, they were very hesistant to commit to give us additional wash cloths or bringing them by a certain time. Again, although a minor inconvenience, this is a process and inventory issue of which guests shouldn't have to even be aware exists - it should be fixed. Service & Food: The service and food were inconsistent. The service, not just in the restaurants but throughout the resort, varied - some people were very accomodating and served in excellence and some treated you as if you were an inconvenience. The food was good at times and others things were burned or overcooked. The Riu would take this resort to the next level if everyone were on the same page with the type of service provided and how the food was prepared. Pool Bars: We frequented the pool and bar on the suite side of the resort and we always had a BALL!!! The pool was not crowded and the bartenders made it a blast. Loved it! I am not a big drinker so I was fine with the strength of my drinks at all of the bars but if you want more liquor, just ask - they will add to it. Entertainment: The entertainment staff worked hard to entertain but the shows fell short. It was much more fun when they were interacting with the guest during the pre-shows, etc. The hit of the week for me was the Steel Drum band - EXCELLENT. Other than that, the shows were just okay. Love the entertainment staff but the shows - not so much. We did plenty of stuff away from the resort as well - went to a local beach party, to a Jamaican dance hall, to Margaritaville, on a few tours, shopping in town, zip lining, etc. So we made our own fun wherever we went :) I would stay here again but since this was my first trip directly to Jamaica (have been a couple of times on a cruise but that doesn't compare) - I would likely check out a few other resorts so that I could have a comparison. Overall for the price and location - it's worth checking out the Riu Ocho Rios.

open air lobby view from the beach
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Overall Rating: 4
Value
 
5.0
Service
 
3.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
3.0
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From: Ohio
Age: 45-54
Travel: 1-2 trips/year

Room Information

Riu Ocho Rios offers 856 guestrooms to make your stay just what you had in mind. All rooms include a private balcony or terrace, the perfect place to enjoy views of the ocean and relax after a fun day at the beach. Enjoy all the comforts of home on this vacation getaway. Junior Suite Ocean View rooms are a part of the Deluxe Wing privileges.

Room Details

Ocean View Room (DBLB)
Hotel/Studio Unit Details

Ocean Front Room (DBMB)
Hotel/Studio Unit Details

Junior Suite Ocean View (SJMB)
Hotel/Studio Unit Details

What's to Love

No reservations needed at any of the restaurants.

There's Red Stripe Beer in the fridge. Every. Day.

The stress-ousting massages and treatments at the Renova Spa. Swoon.

The Jerk Chicken Hut on the beach. You'll be jammin' here ofter. Probably daily.

The phrase you hear everywhere, "No problem, Mon." Go ahead and start practicing.

The epic snorkeling that's right on the beach. Brightly colored fish will make your underwater pics dazzle.

Dunn's River Falls and swimming with the dolphins - close by and always touristy fun.

 

What We'd Change

The drive to the resort will take about an hour, but once you step foot onto the resort grounds, you'll be in love.

 

Why You Should Go

It's so worth it to upgrade to the Deluxe Wing - concierge service 24/7.

You can get a free introductory to scuba lesson in the pool. Dive in!

There are water sports out the wazoo - windsurfing, kayaking and snorkeling.

On land, you can play tennis, volleyball and take an aerobics class.

The entertainment team blows it out, starting with the nightly reggae, steel drums & chill beats.

The botanical gardens of Canbrook aren't your average "flower forest." It's uber lush.

Available Amenities

  • Beach
  • Volleyball
  • Babysitting/Child Care ($)
  • Children's Activities
  • Conference Facilities ($)
  • Cribs Available on Request
  • Fitness/Exercise Room
  • Jacuzzi
  • Kids Club
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Playground
  • Snorkeling
  • Swim-Up Bar(s)
  • Internet Access ($)
  • Swimming Pool(s)
  • Tennis Court(s)
  • Scuba Diving ($)
  • Spa ($)
  • 24 Hour Front Desk
  • Sauna
  • 7 Bars/Lounges
  • 8 Restaurants
  • Spa Services ($)
  • Shopping
  • Snack Bar
  • Elevators
  • Beach Towels
  • Handicap Room Available
  • Wedding Services ($)
  • Honeymoon Packages ($)
  • Wireless Internet Access ($)
  • Free Parking
  • Beauty Salon ($)
  • In-Room Safe ($)
  • Car Rental Available ($)
  • Gift Shop ($)


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Dive Shop(s)
  • Golf Course(s)
  • Historical Site(s)
  • Horseback Riding
  • Medical Facilities
  • Scuba Diving
  • Shopping
  • Watersports Rentals

Map of Local Area

Jamaica is the third largest Caribbean island, and can provide both a stimulating and tranquil vacation. It has traditions of reggae, rastafarianism, and Jamaican art mingle with modern all-inclusive resorts, fine cuisine, and cosmopolitan shopping.

Riu Ocho Rios

Mammee Bay, Ocho Rios

+876 972 2200

Hotel Description

Riu Ocho Rios Resort: Your All-Inclusive Jamaican Dream Vacay is Right Here.

It's all-inclusive, all-aahhsome and everything you want surrounded by luscious rolling hills, turquoise waves and a pearly white, unblemished sandy beach. Sounds amazing? Thought so. If you want water sports, they've got it. Tantalizing array of cuisine? Got that, too. Add the nightly beat of the steel drums, cool ocean breeze and the sunset over the ocean and you've got a vacation dream waiting to happen.

It's Time to Get Your Riu On.



DINING

Here, you'll nosh on and on. The delicious options include everything from Italian to Fusion. A grill/steakhouse to a buffet. For the Deluxe Wing guests, there's Japanese and a spot for gourmands. Beach appetit.

St. Ann
Type: Buffet
Hours: Breakfast - daily, 7am-11:30am; Dinner - daily, 6:30pm-10pm
Description: Casual, family friendly restaurant serving buffet breakfasts and dinner.

Pizzeria Piccola Italia
Type: Italian
Hours: Daily, noon-12am
Description: Casual Italian fare.

Mandalay
Type: Asian
Hours: Daily, 6:30pm-10pm
Description: Asian buffet restaurant.

Mammee Bay
Type: Grill
Hours: Daily, 6:30pm-10pm
Description: Beach restaurant and grill steakhouse.

Plantation
Type: Casual
Hours: Daily, noon-4pm
Description: Casual poolside restaurant.

Sir John
Type: Gourmet
Hours: Daily, 6:30pm-10pm

Two restaurants at the resort, Sir Richard and Tushima, are ONLY available for guests staying in the Junior Suite Ocean View which is a part of the Deluxe Wing privileges.

All hours are subject to change



BARS/NIGHTLIFE

Talk about a Party Buffet, you've got it. There's a beach bar plus two rockin' poolside bars that each have a swim-up bar - water-front cocktails are the best. There's also a sports bar, but there's more. This is just the tip of the beachberg.

Blue Mountain Bar
Daily, 10am-midnight.

Sports Bar
Open 24 hours a day.

Dunn's River Plaza Bar
Daily, 5:30pm-midnight.

Seagrape
Beach bar. Daily, 10am-6pm.

Reggea
Poolside bar and swim-up bar. Daily, 10am-6pm.

Rastafari
Poolside bar and swim-up bar. Daily, 10am-6pm.

Bob Marley
Daily, 6pm-midnight.



BEACHES AND POOLS
Chillax on the white-sand dream beach of Mammee Bay surrounded by thick woods and waterfalls. Or hop on over to the two glistening pools - there's even one for the kiddos. No matter where you land, you'll be living on Jamaican time.



SPORTS/ACTIVITIES

Water

  • Windsurfing
  • Sailing
  • Kayaking
  • Snorkel gear
  • Introductory scuba lessons

Available for an additional charge:

  • Scuba
Land
  • Tennis
  • Multi-sports court
  • Volleyball
  • Aerobics
  • Fitness center
  • Ping-pong


INTERNET

Guests can use WiFi in the lobby area for 90 consecutive minutes, daily. Wi-Fi is available in guest rooms for an additional charge. Internet access is also available in the Conference Room.



SPA SERVICES

Spa and beauty salon are available at this resort.



CHILD CARE

Riu Ocho Rios offers entertainment for children ages 4-12.



WEDDING/HONEYMOON
Receive a surprise gift in-room upon arrival (certificate of marriage required).



ADDITIONAL DETAILS

Location
Situated in the north of Jamaica, 6.2 mi to Ocho Rios and 65.2 mi to the Montego Bay Airport.

Check-In/Check-Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your resort reservation.

Minimum Stay
A 3-night minimum stay is required at this resort.

Spring Break Policy
At least one person 21 years old or older is required in every room at this property during March and April. The hotel may require guests to show proof of age and reserves the right to refuse admission to anyone. In-room parties, unruly behavior and spring break groups are not allowed at any Riu resort. Guests can and will be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff.

Restaurant Notice
Two restaurants at the resort, Sir Richard and Tushima, are ONLY available for guests staying in the Junior Suite Ocean View which is a part of the Deluxe Wing privileges.



All hours, fees, amenities, information and services are subject to change without notice.
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