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Grand Palladium Jamaica Resort & Spa

Jamaica

Our Rating
3 Nights with Air from $659 All-Inclusive
Info Customer Reviews Questions & Answers

Ginormous news: The Grand Palladium Jamaica Resort & Spa, one of 14 CheapCaribbean Noble Beach Prize Winners (2016-17), ... More

Customer Rating 716 Reviews
Value
 
4.3
Service
 
4.1
Beaches & Pools
 
4.2
Dining Options
 
4.0
Room Comfort
 
4.0
4.2 out of 5
"the resort was wonderful and the people working at the resort were very helpful and accommodating. Service was good with plentiful food and drinks. Would definitely go back again." – cancunsu
735 out of 880 (84%) customers would recommend this product to a friend. Read All Reviews
Customer Rating 716 Reviews
Value
 
4.3
Service
 
4.1
Beaches & Pools
 
4.2
Dining Options
 
4.0
Room Comfort
 
4.0
4.2 out of 5
"the resort was wonderful and the people working at the resort were very helpful and accommodating. Service was good with plentiful food and drinks. Would definitely go back again." – cancunsu
735 out of 880 (84%) customers would recommend this product to a friend. Read All Reviews
Over looking the main pool breathtaking view from our room Our Room Sunset Grand Palladium Absolutely beautiful weather even with one day of rain... unforgettable sunsets off the resort. Sunset The Good Life the main pool beach Jamaica in June view from room Great place to relax! View from our balcony View from the Lady Hamilton Lobby buy the beach with kayak rental first day jamaica Grand Palladium Jamaica yea mon! beautiful sunset The Best Food & service main pool from the 2nd floor of lobby View from snorkel boat at Sunset Cove Watching the sunsets from our private balcony in the cozy comforts of our plush robes and slippers grand welcome stairs pool breath taken pool at Grand Palladium beach / windy side our view Sunset Cove Sunset Cove on one side of the resort where there is free paddle boats and snorkeling near shore. Entrance to the resort Sunset Beach My Villa At the pool sunset from the resort Just chillin beautiful sunsets! Sunset Sunset! Beach View from lobby Beautiful Sunset View from our patio 2 am after dancing all night Chuck & Pam Grand Palladium Jamaica Above Sunset Cover Just Chillin First thing in the morning:) View from the upper walkway The Main Pool One small part of the pool! Relaxing Poolside Right off of the seafood restaurant:) Photo I took at the Seafood restaurant on evening smaller cove this is a typical sunset nightly Sunset We loved our evening strolls, taking in the warm ocean breeze Infinity bar & Pool Sunset at Ricks Cafe jamaica one of the beachs on the resort Nice but Large Pool Facility View from our balcony View from our balcony The Main Beach the infinity pool Not even half of the beautiful view At one of the lovely restaurants mud slide at the beach! Overlooking Coral Beach Villa 24 In our room be4 dinner Mr. & Mrs. Walker great food steak house at Grand Palladium Walking to dinner, just beautiful Oasis in our villa View from our balcony Grand Palladium Resort One big pool!!! hotel room
All Customer Reviews
1-4 of 716 reviews. Sort by
June 27, 2012
beautiful hotel, awesome experience

My boyfriend and I just returned from our trip yesterday, Sunday June 24th and before I begin just keep in mind that I was incredibly nervous to be in another country and even more nervous about transportation and leavng the resort for any reason! It was both of our first tme out of the United States and after booking the trip and seeing some of the bad reviews my anxiety started. All I have to say is DO NOT LISTEN TO THE BAD REVIEWS. We arrived in Jamaica on Tuesday around 1:30, after making it through customs everyone at the airport was incredibly helpful. Cheap Carribbean has their own booth right after immigration if you've set up a ride and this makes things very easy. There are so many people from Jamaica Tours Limited that are there to help you and make sure that you get on the right bus to the right location. The ride from Montego Bay to Lucea is about 40 minutes and our driver was very informative, pointing out different landmarks and giving us all a little history about the island. When we arrived at the Grand Palladium we were greeted by very nice staff members and welcoming drinks (with or without rum )! Check in took a little bit, however there were about 30 people in line. Staff at the desk were efficient, quick and they give you a litte welcome package with different tours, a list of restaurants, towel cards and a map. They give each person in your group a towel card and explain that you can use the towel cards to use the resorts towels and when you need a new one you just trade the towels in. I noticed that another review said that there were only two towel stations, this is untrue. There were towel stations at every, single pool AND at the front desk. The property is incredibly beautiful with great views anywhere you go. Our room was a suite that just happened to be in the villa farthest away from the main building on the third floor. The resort does offer transportation if you'd like it, however the walk IS NOT that far. We actually really enjoyed walking because we found different pools, restaurants or bars every single time. We ate the buffets every morning for breakfast and were never disappointed with food or service, one of our waiters even introduced me to their modified verson of a mimosa called a "jamosa" if youre going, ask for it :). For the a la carte restaurants we ate at the Poseidon, Pastafarian and Bubba's! Poseidon's was average but nothing special, however the other two were fantastic! I was a little skeptical about Italian food in Jamaica but it was probably the best meal we've had in a long time. The best part of our trip was the tour we went on called Cool Running. It was a tour that took us to Ocho Rios for snorkeling and an extreme waterfall hike up Dunn's River followed by a great afternoon on a party boat which was full of rum, people having fun and great music. It was an excellent time and was all set up through the tour room at the resort. Our cleaning lady was great! Her name was Amoy and if you're graced with her cleaning your room then you're in for a treat. She always made sure our room was clean, the mini fridge was stocked and that we had a cute towel sculpture waiting for us when we got back. Every staff member that we came in contact with at the resort was willing to take a second to help you and make sure that you were "good". I tried to find examples of the negative things that people had mentioned in past reviews and I actually found them in guests who were impatient, rude and hard to handle. My only suggestion is that if you are a person who doesn't like to walk and explore a little bit, incredibly high maintanance, impatient with tons of people who also want good service or rude then this probably isn't the place for you. This resort definitely has 5 star qualities and 5 star people working there, if you like some adventure, some rum, tons of pools, beaches and places to eat then take the Grand Palladium and Jamaica for all it's worth. Don't be afraid to leave the resort to go on tours, you're on vacation so relax, have a great time and try some new things.

mud slide at the beach! beautiful hotel, awesome experience
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: CT
Age: 19-24
Travel: 1-2 trips/year

April 3, 2012
Beyond, beyond, beyond...

I am a cynical Carribean frequent traveler for the past 22 years. (Married 32 years.) I own businesses, thus my expectation of "good service" is pretty high. In the past, I have been robbed (literally) and ripped off (figuratively) in the Caribbean. I really couldn't believe that all Palladium offered would really be as nice as the agent at CheapCaribeen.com touted it to be. I couldn't believe the on-line photos could be that nice. In both cases, I was completely wrong! We were there for the first week of April and the weather was like from a movie. The resort was full, but not packed. We never waited in line for anything: rides, meals, drinks, chairs at pool, towels, housekeeping, phone pick-ups. We stayed in Building 31 on Lady Hamilton side and loved waking up to see the ocean from our bed. Likewise being on the second floor gave us even more privacy. I had an ice machine right outside our villa. The unexpected surprise was the enclosed open sky shower! It was immaculately clean and the water always warm. Likewise, the two person Jacuzzi filled quickly and the water was always warm enough...and THAT has never been the previous scenario! The drivers providing lifts to various points, arrived in five minutes every single time. The reception desk people even remembered my name when I walked through the lobby for the next four days! The only tiny thing would be the food quality was like that on a cruise ship i.e. heaping presentations but just OK. However, we weren't there for the food but rather the ambiance and every feature in that department was beyond our expectations. (We can get a "Good Meal" back home but never have I experienced this level of "getting away.") Bottom line: this traveler can't wait to go back to Grand Palladium! There was so much more to do but we were so totally relaxed that we only scratched the surface of this wonderful vacation paradise. Don't even question if you should book it.....like Nike says, "Just do it!" Happy Guy


372 of 386 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
5.0
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Top 10 Contributor
From: Kansas City, Missouri
Age: 55-64
Travel: 3-6 trips/year

December 11, 2012
BEST VACATION EVER!!!!!!!

For my 40th birthday, my sister, brother-in-law, and my husband helped me celebrate in Jamaica.We stayed at the Grand Palladium. We arrived about 1:30 PM, and our rooms were not quite ready (check-in is at 3:00PM). We were given cold towels and glasses of rum punch to help us relax while we waited. We were also given arm bands and allowed to eat and drink until it was time to go to the rooms. The staff was extremely courteous and friendly. When I arrived at our villa, I couldn't believe how beautiful it was! Our rooms were located right next to each other. We had water front views from every room in the villa! There are several different restaurants to choose from, and the food is quite tasty! The nightly shows were very entertaining, and the performers were extremely talented. It's obvious that they work very hard and practice alot! The live music every night was also enjoyable. After the shows were over each night, we hung out and danced. When we returned to our rooms, we relaxed on the balcony and listened to the waves crash against the shore. The weather was wonderful, and we were able to sleep with the balcony doors open each night. There is absolutely NOTHING bad I can say about the Grand Palladium! It greatly exceeded my expectations! I'm definitely going back! Jah mon!!!!!

the infinity pool
115 of 123 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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Top 100 Contributor
From: Mississippi
Age: 35-44
Travel: 1-2 trips/year

January 23, 2011
Good value for the price...

We went to Grand Pallidium on a much belated honeymoon (11yrs later). Overall, the hotel was great with just a few drawbacks. The place is family friendly and had quite a few small kids, so keep that in mind if you prefer more of an adult only honeymoon type experience. I have been fortunate to travel quite a bit and thought this place was a good value. Positive: Staff was incredibly helpful and friendly. We were pampered from the moment they handed us the cool washcloth & rum punch at check in to when we were stuck d/t weather complications & they helped facilitate airport communication. They are VERY liberal with the alcohol in the drinks & you can tell most employees really like their jobs. The hotel was super clean & our room was both clean & tastefully decorated. We went to the main pool every day, but you have lots of options. The pool was pretty cold, but very refreshing in the heat and right on the beach. The spa services were reasonably priced & the massage therapist was good. Because the 2 hotels are joined, you really felt like it was one big hotel. Negatives: Maybe it was b/c it was off season, but only 2 or 3 restaurants were open nightly. Most nights there were supposed to be 3 and they would close one. There wasn't much of a wait so reservations weren't necessary. The food was average except for Bubbas, Poseidon's and the Asian restaurant. There was only one buffet place open for lunch daily, but they switched up the offerings so it wasn't that bad. Beware of the marketing ploy to listen to their sell over breakfast. We did it for the two free spa coupons. I thought it was worth it b/c I love massages, but it ended up being 3 hours long. They kept passing us to another person after we said no. In actuality, it was an awesome deal and we probably would have bought into it if we had the money, but that's just not the case for us right now. They got a little aggressive and annoying in the end. Otherwise, I would highly recommend this place for the price. Sidenotes: If you enjoy cigars, there is a guy named Rocky who comes nightly and sets a table up at Miss Lou's bar. DON'T buy them at the hotel's store, as they jack the price up! Rocky is a really nice guy & gives you a reasonable deal. Also, we did a catamaran tour booked through Island Tours (desk in main lobby) that was one of the highlights of our trip...SUPER fun! We paid our driver $20 & he took us on a tour of Negril & 2 shopping places after the cruise. Lastly, it's not on the drink menu, but once you try a Hummingbird, you won't need to try any other drinks your whole trip! =)


85 of 90 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
5.0
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From: Indiana
Age: 25-34
Travel: 1-2 trips/year

Room Information

The Grand Palladium Jamaica Resort's 450 Junior Suites and 90 One Bedroom Suites in 15 three-story buildings. Rooms are air conditioned and come with a ceiling fan, mini bar, TV, telephone, safe, hair dryer, tea and coffee making facilities, iron and ironing board, sofa bed, a balcony or terrace and room service from 11am-11pm.

Room Details

Junior Suite Super Saver
Hotel/Studio Unit Details

Junior Suite
Hotel/Studio Unit Details

1 Bedroom Suite
Hotel/Studio Unit Details

Connected Family Suite (Available beginning 12/21/17)
Hotel/Studio Unit Details

What's to Love

It's all-inclusive, all-incredible and all-irie - you're in the earth-heaven known as Jamaica.

The dreamy 86,000 sq. ft. infinity pool with in-water loungers & Jacuzzis - the largest in Jamaica.

Vegging at the Zentropia spa - Turkish baths, Finnish sauna, the refreshing footbath & oceans more.

If you're vegetarian, they've got taste bud-slaying food choices, and no reservations required at any of the restaurants.

The ever-helpful & friendly staff - they're the crowning jewel of this awesome place.

The delish Jamaican coffee in the cafe. Perfect any time.

 

What We'd Change

The city of Lucea is pretty quiet, but you will not need outside nightlife when the bars, theater and nightclub at the resort are happening!

 

Why You Should Go

It's just a half hour from airport, but in Jamaica you'll feel the vacay vibe the second you arrive.

There are sister privileges next door at the Lady Hamilton.

The Kids Club for ages 4-12 is where kiddos can meet "Raggs," one of 5 musical friendly dogs.

There's no smoking in all public covered areas on the island as per the Jamaican Health Minister.

The catamarans, kayaks, pedal boats and snorkeling are complimentary aka FREE.

For a fee, you can enjoy sailing, scuba diving, the fitness center and more.

On land, there's tennis, archery, mini-golf & for bigger greens, tee off at the Tryall Golf Course.

Available Amenities

  • Banquet Facilities
  • Beach
  • Business Center ($)
  • Cable/Satellite TV
  • Casino ($)
  • Children's Activities
  • Children's Pool
  • Concierge Services
  • Conference Facilities ($)
  • Cribs Available on Request
  • Currency Exchange
  • Daily Maid Service
  • Dive Shop
  • Fitness/Exercise Room
  • Jacuzzi
  • Kayaks
  • Kids Club
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Snorkeling
  • Pool Bar
  • Aerobics
  • 24 Hour Front Desk
  • Wedding Services
  • Sauna
  • Parking
  • Mini Golf
  • Basketball
  • Medical Services ($)
  • Nightclub
  • Wheelchair Accessible
  • ATM/Banking
  • 10 Restaurants
  • Elevators
  • Conference Facilities ($)
  • 12 Bars/Lounges
  • Catamarans
  • Ice Machine
  • Room Service
  • Sailing ($)
  • Wireless Internet
  • Restaurant and Bar
  • Beach Towels
  • Pool Towels (complimentary)
  • Evening Entertainment
  • Freshwater Swimming Pool(s)
  • Car Rental Available ($)
  • Gift Shop ($)
  • Fishing ($)
  • Near the beach


Nearby Excursions & Attractions

  • Beach
  • Dive Shop(s)
  • Fishing
  • Golf Course(s)
  • Horseback Riding
  • Jet Ski Rentals
  • Kayaking
  • Marina
  • Medical Facilities
  • Motor Boat Rentals
  • Parasailing
  • Sailing
  • Scooter/Moped Rental
  • Scuba Diving
  • Tennis Courts
  • Water-Skiing
  • Windsurfing

Map of Local Area

Jamaica is the third largest Caribbean island, and can provide both a stimulating and tranquil vacation. It has traditions of reggae, rastafarianism, and Jamaican art mingle with modern all-inclusive resorts, fine cuisine, and cosmopolitan shopping.

Grand Palladium Jamaica Resort & Spa

Kew, The Point, Lucea

+876 620 0000

Hotel Description

Grand Palladium Jamaica Resort & Spa: Noble Beach Prize Winner -
The Pool That Rules

On the northern coast of Jamaica, nestled in the lush tropical flora of a mountainous landscape is an idyllic, rockin' enclave where you can block out reality and enter the Chill Zone. You say you want unlimited drink and grub goodness? This earth-heaven's got this, plus scrumptious local fare. How about a ginormous infinity pool that blends into the turquoise sea? A slip-into-Zen spa experience with Turkish baths? Got this, too. In this same splashy vein, some suites have private outdoor showers and ample Jacuzzis. For more water therapy, there's kayaking, sailing and many other kinds of splash-worthy vessels. Grab a Red Stripe and kick back. The sound of those sweet steel drums is waiting.

DINING

Get ready because the Foodie Quotient is high here with all your favs - everything from authentic Jamaican grub to Indian. Italian to Mexican. Asian to Mediterranean, plus a down-home steakhouse. There's wave after wave of deliciousness to be had, and you don't need reservations at any of the restaurants. Dig in.

Mo' Bay
Type:
Casual Buffet
Hours: Varies
Description: Italian corner and show cooking serving breakfast, lunch and dinner.

Negril Restaurant
Type:
Casual Buffet
Hours: Varies
Description: Buffet style breakfast, lunch and dinner.

The Blue Lagoon Restaurant
Type: Casual Buffet
Hours: Varies
Description: Open-air restaurant overlooking the main pool.

Reggaetoni Restaurant
Type:
Casual
Hours: Daily, 5:30pm-9:45pm
Description: A la carte Italian restaurant.

Bhogali Restaurant
Type:
Casual
Hours: Daily, 5:30pm-9:45pm
Description: A la carte Indian cuisine for dinner.

Lotus House Restaurant
Type:
A la carte
Hours: Daily, 5:30pm-9:45pm
Description: A la carte Asian cuisine.

El Mariachi Restaurant
Type:
A la carte
Hours: Daily, 5:30pm-9:45pm
Description: A la carte Mexican cuisine.

Bubba's Restaurant
Type:
Casual
Hours: Daily, 5:30pm-9:45pm
Description: A la carte grill specialties.

Xaymaica Creole Restaurant
Type:
Casual
Hours: Daily, 5:30pm-9:45pm
Description: A la carte Creole cuisine.

Poseidon's Sunset Cove BBQ Restaurant
Type:
Casual Buffett
Hours: Daily, noon-5pm
Description: Serving a variety of rices, fish and seafood for dinner. Snacks offered at lunch.

All hours are subject to change.



BARS/NIGHTLIFE

Here, you can get the partay started at many spots all over this Beach Eden, but (first and foremost) at the epic infinity pool bar. If you want some sand therapy, the beach bar is just a steel drum beat away. There's also a sports bar (with ping pong, foosball) and a casino. For serious chillaxin', hit the relaxed pool. There are more rockin' drinkeries around every palm.

Infinity
Lobby Bar offering drinks service and live music every day. Daily, 9am-midnight.

Coral Bar
Located at the adults-only pool. Daily, 10am-6pm.

Las Brisas Bar
Located by the main pool, offering drinks service. Daily, 9am-6pm.

The Blue Lagoon Bar
Located inside the Reggaetoni Restaurant. Daily, 5:30pm-9:45pm.

Roselle Bar
Located next to the Relax pool in the Grand Palladium Jamaica. Daily, 10am-6pm.

Sunset Cove Bar
Located at the beach. Daily, 11am-5pm, 5:30pm-9:45pm.

Miss Lou Bar
Non-smoking bar offering premium international beverages with a reading lounge and table games selection. Daily, 10am-11pm.

Sports Bar
Open 24 hours.

Casino Bar
Slot machines. Daily, 6pm-2am.

Boogie Woogie Disco Bar
Dancing and drinks. Daily, 11pm-2am.

BEACHES AND POOLS

While you can stroll on a white sandy beach kissed by turquoise waves, or dive into one of five shimmering pools, the main attraction is the larger-than-life infinity pool - 86,000 sq. feet of fresh water for your swimming/floating/splashing pleasure. The relaxing pool has a view of lush rolling mountains, the kiddos have one to themselves and there's also a lazy river. So may ways to chill 'round here.

SPORTS/ACTIVITIES

Water

  • Catamarans
  • Kayak
  • Pedal boats
  • Snorkeling
  • Windsurfing

For an additional charge:

  • Windsurfing
  • Diving
  • Sailing
  • Scuba Diving

Land

  • Aerobics
  • Basketball
  • Volleyball
  • Mini-golf
  • Tennis
  • Ping pong
  • Archery
  • Modern Fitness Center with machine, free weights and more.

Golf
Grand Palladium Jamaica guests can play golf at Tryall Golf.



INTERNET

Complimentary Wi-Fi is available throughout the property.

SPA SERVICES

Melt your stress away with the resort's lovely Zentropia Palladium Spa. The spa is located in a large, airy building, which is modeled after historic Roman baths and features a gym and many other modern features. Zentropia Palladium offers the following services:
  • Jacuzzi
  • Sauna
  • Vapor bath and turkish bath
  • Footbath
  • Massages
  • Beauty salon
  • Hairdresser
  • Beauty treatments
  • Waxing
  • Manicures and pedicure


*Please note: A charge of $35 usd per person/per day is required for wet areas in the SPA at Grand Palladium.



WEDDING/HONEYMOON SERVICES

Complimentary gifts in room upon arrival, free room upgrade subject to availability , King size Bed subject to availability, late checkout, one additional voucher for romantic A-la-Carte Dinner. (Max. two months from actual date of marriage, certificate to be presented at check-in).

CHILD CARE

A Children's Club for kids ages 4-12 is located next to the main pool and offers indoor and outdoor activities.

ADDITIONAL INFORMATION

Location
Located near the village of Lucea and approximately 40 minutes from Montego Bay and its airport.

Check-In/Check-Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 3-night minimum stay is required for travel Dec 21, 2017-Jan 2, 2019 in the Junior Suite Super Saver room only.

Note on Accessibility
The main section of the property does have an elevator from the lobby level to the ground floor where the pools are located. The villa-style, three-story buildings, in which the rooms are located, do not have elevators.

Smoking Advisory
Effective July 15, 2013, Jamaica's Health Minister banned smoking in all covered public places on the island.

Resort Update
Grand Palladium Jamaica Resort & Spa has advised that they have closed their Negril Buffet Restaurant for a total renovation. They foresee minimal to zero impact for guests and have set up alternative options for breakfast in the Italian restaurant and the Steak house in case of high occupancy levels. There are two other buffets on property that remain open and unaffected. Renovations to the Negril Buffet are expected to be completed by mid December 2017.



All hours, fees, amenities, information and services are subject to change without notice.
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Travel Dates 11/21 - 12/20
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