Search
Deals
Cruises
Support
Account

Hard Rock Hotel & Casino Punta Cana

Dominican Republic - Punta Cana

Our Rating
4 Nights with Air from $1,449 All-Inclusive
Info Customer Reviews Questions & Answers

Talk about way above par: The Hard Rock Hotel & Casino Punta Cana, one of 14 CheapCaribbean Noble Beach Prize Winners (2 ... More

Customer Rating 65 Reviews
Value
 
4.2
Service
 
4.2
Beaches & Pools
 
4.6
Dining Options
 
4.2
Room Comfort
 
4.5
4.3 out of 5
"If only the resturaunts didn't close for random reasons it would be perfect!!" – Smooters
67 out of 80 (84%) customers would recommend this product to a friend. Read All Reviews
Customer Rating 65 Reviews
Value
 
4.2
Service
 
4.2
Beaches & Pools
 
4.6
Dining Options
 
4.2
Room Comfort
 
4.5
4.3 out of 5
"If only the resturaunts didn't close for random reasons it would be perfect!!" – Smooters
67 out of 80 (84%) customers would recommend this product to a friend. Read All Reviews
View from room! HUGE Resort... LUV IT!
All Customer Reviews
1-4 of 65 reviews. Sort by
December 9, 2010
The resort is not ready for people

The line of residents in line to complain about their room was very long. The Hotel is not ready for people, wait atleast six months before trying. I arrived Sunday @ 5:15 PM to be told my room was not ready, an hour and 15 minutes later I was finally shown to my room. My wife went into the shower and when she came out the entire bathroom was flooded with brown meerky water. They sent a repair man who said the water was coming from inside the wall and he could not fix it. So after two complaints I was "upgraded" to a concierge room. The room was exactly the same as mine only it was on the first floor and had no view. I was then given a slip to sign for an additional bill to my room of $419 to my weeks stay. I said no and was returned to the front desk to be told that was my only option until the next day. So we waited until the next day and were shown another room Which I accepted, I was again presented with an upgrade charge I refused to sign. So I was told I would be moved for free The women told me the bellman would be in my room within 15 minutes to help us move. Well almost two hours later and after four phone calls I finally got a bell men but missed a whole afternoon I should have been on the beach. The rooms all have liquor dispensers in the room The issue is it is of such poor quality it was not for human consumption so for the first time in my life at an all inclusive resort I went to the gift and paid $80.00 for a basic bottle of rum and vodka so my wife and I could have a drink in the room. Finally it should be noted that of the five elevators I tried to use only one worked and it was not in my building, where we were on the forth floor. As to the lobster dinner on the beach it was never served on the Beach every day I was there I was tokd by someone that it was erved inside the Isla restaurant as the beach was too windy When my turn came on Saturday I was told the same Finally the employees were wonderfull they could not do enough for you and if they did not understand your request (english to spanish ) They would find a fellow employees who spoke better english to make sure you got what you wanted. The food was wonderfull in all but the Brasillan steak house (Several people complained about ther food) In the end they are not ready for guest at this time and I would say they ARE SIX MONTHS TO A YEAR OFF


81 of 89 found this helpful
Was this helpful? Yes No
Overall Rating: 3
Value
 
3.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
1.0
User Image

From: Seattle, WA
Age: 45-54
Travel: 3-6 trips/year

February 23, 2012
Fantastic vacation

This was one of the nicest resorts we've been to and we've really travelled! We took our 26 year old daughter and boyfriend (xmas gift!) and we ALL loved it! There was something for all of us. So many pools to choose from (wish one was heated!) The ocean was gorgeous but very rough. We had fun swimming in the smal"pools" the sand bar created. The staff were SO FRIENDLY...eager to please. Food was very good, nicely varied and even though you can't make a reservation we never had much of a wait for any of them.The bar tenders were fantastic ...great service! We really loved the golf and tours we took. The ONLY hastle was booking the tours as the hotel computer system is SO SLOW. Nothing the people at the tour desk could do about it. They were frustrated too. Don't forget to look at the "activities sheet" they give you at check in. There are lots of fun things to do every day. The SPA was amazing! Our transfers through Cheap Caribbean were right on time and in new vans...very nicely done. We all would go back again!


19 of 19 found this helpful
Was this helpful? Yes No
Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
User Image
Top 1000 Contributor
From: Virginia Beach, Va.
Age: 55-64
Travel: 3-6 trips/year

December 29, 2012
Indifferent

Pros and cons. The Hard Rock is a very big and beautiful resort. There are golf carts that will take you around the resort but we decided to walk and take everything in. Well worth the walk. There are 15? pools which was nice, if we were in the mood for quite or entertaining there are numerous choices. Yes some of the food is different so go open minded and try some. Ive read that people say there's a language barrier problem. Okay lets think about this, how much english do they know, little, did I get what I needed everytime I asked, yes! The workers will bend aver backwards to get you whatever you need. If your worried about "the language barrier" take a Spanish class before you go. Our room was the most amazing room I've ever been in(we travel 6-10 times a year). The only thing that I didn't like was there was no entertainment outside at night. We went to the Dreams in Cancun in April and they had something outside everyday and night. I think they do this thou to push people into the casino. We loved the casino!

Indifferent
12 of 12 found this helpful
Was this helpful? Yes No
Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
5.0
User Image
Top 250 Contributor
From: Ohio
Age: 35-44
Travel: 7+ trips/year

April 22, 2011
Hard Rock Hotel Stay

We just came back from a stay 4/10/11 - 4/15/11 and everything was wonderful. We stayed in a concierge level room and when we arrived and they opened the door I was amazed. The room had a living room, dining room, one and a half baths, a sitting area in the bedroom by the jacuzzi and a hugh outdoor terrace. The room was clean and the maid service was excellent. The only complaint I have is that we didn't have an ocean view but we had a wonderful pool view of the quiet pool Since the place is so large the concierge level rooms are closer to the lobby area where the restaurants, spa, and casino are located. The service was great. When I called from the room for something they always checked to make sure it was received. The morning I ordered room service for breakfast they said it would be 45 min to one hour and they called at 45 min and said he was on his way. The bartenders at the lobby bar were fun and very attentive. Same for the cocktail waitresses at the casino. They never let you sit for long without asking if you needed a drink. The spa was amazing. I had a hot stone massage and a facial which were wonderful. If you do go make sure you get there 30-40 minutes early to enjoy the sauna, ice room, and all the relaxing pool baths. My advice however is that if they ask you to do a tour and offer you spa credit unless you like high pressure sales or want to buy vacation time there don't do the tour. We had a wonderful trip and Cheap Caribbean did a wonderful job.


20 of 22 found this helpful
Was this helpful? Yes No
Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
User Image

From: Chicago
Age: 45-54
Travel: 3-6 trips/year

Room Information

Hard Rock Hotel & Casino Punta Cana features 1,790 rooms equipped with air conditioning, LCD TV w/satellite, stocked in-room liquor dispenser, mini bar, purified water, coffee maker, direct dial telephone, hair dryer, iron/ironing board, digital safe, double Jacuzzi, luxury bath amenities, bathrobes, slippers and turndown service.

Room Details

Caribbean Suite - Double
Hotel/Studio Unit Details

Caribbean Suite - King
Hotel/Studio Unit Details

Islander Junior Suite - Double
Hotel/Studio Unit Details

Islander Junior Suite - King
Hotel/Studio Unit Details

Caribbean Sand Suite - King (Available beginning 1/4/18)
Hotel/Studio Unit Details

Caribbean Sand Suite - Double (Available beginning 1/4/18)
Hotel/Studio Unit Details

Caribbean Diamond - King
Hotel/Studio Unit Details

Caribbean Diamond - Double
Hotel/Studio Unit Details

RRL Caribbean Sand Suite - King (Available beginning...
Hotel/Studio Unit Details

Signature Family Suite Two Bedroom
Hotel/Studio Unit Details

Signature Presidential Suite One Bedroom (Available...
Hotel/Studio Unit Details

Signature Presidential Suite Two Bedroom (Available...
Hotel/Studio Unit Details

What's to Love

Fifteen pools, some with themes, means everyone gets their fun. Kids love their pool with water slides, and adults have Eden for topless sunbathing in absolute freedom.

 

What We'd Change

With this many pools and restaurants, it's no wonder that walking from place to place can be time-consuming. Luckily, there's a shuttle that takes guests around the resort.

 

Why You Should Go

The Hard Rock Hotel and Casino in Punta Cana lets guests live like a rock star: flashy options abound, from pools to restaurants to ultra-luxurious suites.

Available Amenities

  • Tour Assistance
  • Business Center ($)
  • Casino ($)
  • Cribs Available on Request
  • Currency Exchange
  • Fitness/Exercise Room
  • Gift Shop
  • Golf Course ($)
  • Jacuzzi
  • Kids Club
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Roll-Away Bed (on request)
  • Swim-Up Bar(s)
  • Internet Access ($)
  • Tennis Court(s)
  • Shuttle Service
  • Aerobics
  • 24 Hour Front Desk
  • Parking
  • Medical Services ($)
  • Ping Pong
  • Arcade
  • 7 Bars/Lounges
  • Shopping
  • Theater
  • Elevators
  • Climbing Wall
  • Audio-Visual Equipment ($)
  • Conference Facilities ($)
  • Spa Services ($)
  • Handicap Room Available
  • Wedding Services ($)
  • Dry Cleaning Services ($)
  • 24 Hour Room Service ($)
  • Golf Packages Available ($)
  • 13 Restaurants
  • Honeymoon Packages ($)
  • Beach Volleyball
  • Pool Towels (complimentary)
  • Free Parking
  • Beauty Salon ($)
  • Freshwater Swimming Pool(s)
  • Car Rental Available ($)
  • ATM/Banking ($)
  • Doctor on call 24 hours
  • Mini Golf Course


Nearby Excursions & Attractions

  • Beach
  • Casino(s)
  • Climbing Facilities
  • Dive Shop(s)
  • Fitness Center
  • Golf Course(s)
  • Jet Ski Rentals
  • Marina
  • Motor Boat Rentals
  • Parasailing
  • Scooter/Moped Rental
  • Snorkeling

Map of Local Area

The Dominican Republic continues to grow as a major tourist destination due to its beautiful beaches, rich culture, and abundance of available activities.

Hard Rock Hotel & Casino Punta Cana

Blvd Turistico del Este, Km 28 #74

+809 731 0000

Hotel Description

Hard Rock Hotel & Casino Punta Cana: Noble Beach Prize Winner -
Most Swingin' Greens

Tired of the small time? Head to the new Hard Rock Hotel in Punta Cana, recently named a 2013 AAA Four Diamond hotel. As the first all inclusive Hard Rock Hotel in the world, this resort does everything big, offering 13 restaurants and snack bars, seven bars and 15 pools! From the kids' water slides to the Vegas-style casino, this is a monument to glitz, glamour and rock 'n' roll royalty.

Located on Macao Beach, the resort's palm tree and palapa-dotted shore sets the stage for living out your own music video. Fifteen pools are your playground: a lazy river and family pool with twisting water slides for the kids, Sax pool for quiet downtime and the adult-only Eden for topless sunning. Don't worry about getting too hungry: from filet mignon at Toro to a hibachi-style show at Zen, there's enough to try something new for every meal! After dinner, seven bars keep the afterparty going, especially at the cool nightclub, Oro.

Need to burn off calories? Grab the shades, drop the kids at the Little Big Club, and head for Body Rock, the state-of-the-art fitness center. Too earth-bound? Reach for greater heights on the climbing wall, or just skip the exercise altogether and crack open the piggy bank because the 45,000-sq-ft, Vegas-style casino offers slots and table gaming. When you've had your fun, Rock Spa gets you ready for your close-up: relax in the hydrotherapy center, work out tension with a Shiatsu massage in any of the 35 private spa suites and end with a bracing, pore-closing experience in the ice room.

After you've partied and been pampered like a rock star, the Hard Rock Hotel Punta Cana helps you sleep like one, too. Even the poshest tour bus can't compete with the stylish, spacious suites that feature a Jacuzzi for two, 24-hour room service and a flashy liquor dispenser. We recommend the Caribbean Suite with two double beds for the family, but couples or singles won't go wrong with the Hard Rock Concierge Level Suite's killer views and upgraded amenities.

This hotel is All-Inclusive.
Features include:
  • Fine dining, snacks and 24-hour room service
  • Top-shelf drinks
  • Entertainment
  • Kid's Club and daily children's activities
  • All taxes and gratuities


DINING

This hotel includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.

Cafetto
Type: Breakfast Lounge
Hours: Open 24 hours
Description: Serving, coffee, snacks, breakfast, lunch and cocktails. Cafetto is located in the lobby.

Ciao
Type: Italian
Hours: Breakfast - daily, 7am-11am; Lunch - daily, 12pm-4pm; Dinner - daily, 6pm-11pm
Description: Italian restaurant located in the lobby. Serving breakfast, lunch and a la carte dinner.
Dress code: Elegant casual

Ipanema
Type: Brazilian
Hours: Daily, 6pm-11pm
Description: Serves a vast selection of Brazilian meats and poultry a la carte.
Dress code: Elegant casual

Isla
Type: Caribbean
Hours: Breakfast - daily, 8am-11am; Lunch - daily, noon-4pm; Dinner - daily, 6pm-11pm
Description: Located in the beach area, this restaurant serves an International buffet for breakfast and lunch, and Caribbean and seafood a la carte for dinner.

Los Gallos
Type: Mexican
Hours: Daily, 6pm-11pm
Description: A la Carte restaurant located in the lobby area. Serving dinner only.

Pizzeto
Type: Pizza
Hours: Daily, noon-11pm
Description: A brick-oven pizza restaurant serving lunch and dinner, located in the lobby.

The Market
Type: International
Hours: Breakfast - daily, 6:30am-noon; Lunch - daily, 1pm-4pm; Dinner - daily, 6pm-11pm
Description: Buffet in the lobby area featuring theme nights and serving breakfast, lunch and dinner.

Toro
Type: Buffet
Hours: Breakfast - daily, 7am-11pm; Lunch - daily, noon-4pm; Dinner - daily, 6pm-11pm
Description: Offers a tasty buffet for breakfast and lunch. A la carte steakhouse for dinner.
Dress code: Elegant casual

Zen
Type: Japanese
Hours: Daily, 6pm-11pm
Description: A la carte restaurant in the lobby area featuring Teppanyaki service. Serving dinner only. Dress code: Elegant casual

Simon Mansion & Supper Club
Type: American
Description: Chef Kerry Simon's modern American restaurant offers an eclectic menu with California and Caribbean flair including innovative appetizers, delectable entrees, dry-aged meats and local seafood. This restaurant is not part of the all-inclusive plan.
Dress code: Elegant casual

Lima Deli
Type: Deli
Hours: Daily 7am-11pm
Description: This establishment is perfect for those in a hurry. Enjoy a light snack, a sandwich or a selection of different breads and bagels.

Rain Deli
Type: Deli
Hours: Daily, 4pm-3am
Description: The ideal place in the casino to eat a light snack. Discover the chefs selection of sandwiches and other treats.

Sante Deli
Type:
Deli
Hours: Daily, 7am-11pm
Description: Located in the main building, this deli offers fresh coffees, teas and a variety of doughnuts and cookies.

Ice Cone
Type:
Ice Cream
Hours: Daily, 10am-11pm
Description: Ice cream parlor serving a wide variety of handmade options, both traditional and exotic.

All hours are subject to change.



BARS/NIGHTLIFE

Moon Lounge
DJs, amazing views, a large selection of top shelf liquors, and live music three times a week. Hours vary.

Sun Bar
Pool tables, a photobooth and an authentic British call box (that's a phone booth, mate) create a pub-like vibe. Hours vary.

Eclipse Terrace
Not quite Sun, not quite Moon. A great place to hang out around sunset. Hours vary.

Zen Lounge
This beautifully decorated eastern-style lounge is an ideal place to relax and enjoy a cocktail while waiting for your table at the Zen restaurant. Hours vary.

Center Bar
Casino bar with hi-tech LED lights and HD screens. Daily, 10am-3am.

Sports Book Bar
Offers wagering on all major sporting events with five betting windows and an inviting players lounge. Hours vary.

Oro Nightclub
Features contemporary design and decoration. Guests of the resort get free admission and 20% off admission on nights featuring live entertainment and special guests. Daily 11pm-3am.

Casino
The resort features a 45,000-sq-ft casino with more than 450 slot machines in all denominations, poker, blackjack, craps, roulette and baccarat. Daily, 10am-3am.



BEACH

The resort sits on Macao Beach in Punta Cana, on the eastern coast of the Dominican Republic. Lounge chairs and drink service are available.

POOLS

This resort offers 15 different outdoor pools, including eight pools facing the ocean, three overlooking the lagoon, a kids pool with three sections and a water slide, plus four swim-up bars. There is also a lazy river that runs throughout the resort.

Certain pools also have a special theme: the Family Pool features a waterslide, the Sax Pool is a quiet pool for lounging and reading and the adults-only Eden Pool allows topless sunbathing.



SPORTS/ACTIVITIES

  • Body Rock fitness center
  • Bicycling path
  • Climbing wall
  • Mini golf
  • Tennis courts

Golf
The Cana Bay Golf Club sits adjacent to the hotel and hosts 18 holes of championship golf designed by Nicklaus Golf. At 7,253 yards in length from the back tees, the par-72 course provides a stunning collection of challenging yet accommodating golf for all players, regardless of skill level or experience.
-Unlimited golf at Hard Rock Golf Club™ at Cana Bay designed by Jack Nicklaus- 20% service fee applies.



INTERNET

All guests have 30-minutes use of free Internet access in the Business Center per room, per stay.

SPA SERVICES

The Rock Spa (fees apply) is an expansive 60,000-sq-ft oasis with 35 spa suites, 11 indoor and outdoor couples spa suites and two Golden VIP suites. Services include:
  • Hydrotherapy center with lagoons
  • Whirlpools
  • Color therapy steam rooms
  • Clay steam room
  • Sauna
  • Hydroreflexology
  • Beauty Salon


WEDDING/HONEYMOON

Wedding
The hotel offers a wide range of wedding packages. The Collin Cowie Wedding Collections allow your special day to be truly unforgettable. Please contact the hotel directly for more information. All wedding packages include:

  • Wedding ceremony location
  • Justice of the peace, minister or Catholic priest
  • White avant-garde chairs
  • Bridal bouquet and boutonniere
  • Wedding cake
  • Champagne during ceremony
  • A dinner reservation for 35 guests at selected restaurants
  • Breakfast in bed the morning after the wedding
  • Personal "My Palace Weddings Website" Hard Rock Hotel and Casino
  • Wedding planner
  • Witnesses, if required
  • Honeymoon package

An additional fee applies to all civil and Catholic ceremonies.

Honeymoon Bonus
The Colin Cowie Honeymoon Packages take luxury to a new level. Guests may choose between 3 specialty honeymoon packages for the ultimate romance experience. Guests will enjoy complimentary sparkling wine, a romantic dinner for two and breakfast and bed. Please contact the resort directly for more information.

Requirement: Honeymoon couple must present proof of marriage within the past year. The reservation must indicate "honeymooners" in order to receive the amenities.



CHILD CARE

The Little Big Club Kid's Club entertains children aged 4-12 with daily activities and their favorite characters like Barney, Thomas the Tank Engine, Bob the Builder, Angelina Ballerina and much more. Hours of service vary for the Kids Club, but most days it runs from 10am-6pm.

ADDITIONAL INFORMATION

Location
Hard Rock Hotel & Casino Punta Cana is located 45 minutes from Punta Cana International Airport (PUJ) and is on the easternmost tip of the Dominican Republic in Punta Cana, on Macao Beach.

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 3-night minimum stay is required with the following exceptions:
A 4-night minimum stay is required for travel Aug 9-25, 2017.
A 5-night minimum stay is required for travel Jul 10-29, 2017.
A 7-night minimum stay is required for travel May 10- Aug 5, 2017, Nov 9-18, 2017 and Dec 23-31 every year.

Spring Break Policy
The Hard Rock Hotel and Casino Punta Cana no longer accepts student groups.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.



All hours, fees, amenities, information and services are subject to change without notice.
Close
 

Choose Your Options

Depart:  
Number of Rooms:
 
Room 1 Details:
- or -
Choose a Vacation Package
and Save More!
Caribbean Suite - Double More
5 days, 4 nights
Travel Dates 1/21 - 4/7
Starting at $1449 was $2429
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 3 days left to book!
$1800 Resort Credit More
8 days, 7 nights
Travel Dates 2/27 - 3/31
Starting at $2349 was $4059
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 3 days left to book!
Caribbean Suite - Double More
8 days, 7 nights
Travel Dates 4/8 - 8/31
Starting at $1929 was $3329
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 3 days left to book!

Need Assistance?

Call one of our U.S. based Beach Experts.

(800) 915-2322
7 Days a Week - 5am to 3am EST

All Dominican Republic - Punta Cana Resorts